Zohobok Reviews 108

TrustScore 1 out of 5

1.2

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction, reporting misleading practices regarding book purchases. Consumers claim the company deceives them into believing they are buying physical books, only to receive digital downloads. People report issues with refunds, as the company allegedly refuses to reimburse them for unwanted digital products. Reviewers highlight problems with the website, stating it does not clearly indicate that the books are in digital format. Furthermore, individuals mention negative experiences with the delivery service and the ordering process, adding to the overall negative sentiment. Frustrated consumers also report difficulties in contacting the company to resolve these issues.

Based on these reviews

Rated 1 out of 5 stars

This company has very misleading adverts implying they sell physical books with free postage. Nowhere does it say they are ebooks. Very unhelpful response to complaint and refused a refund. Do not... See more

Rated 1 out of 5 stars

They advertise half price book, when paid you get sent a download link. There is apparently no hard copy. Later read reviews here and everyone has been conned the same way. I have immediatly emaile... See more

Rated 1 out of 5 stars

Do Not Use This Company. I thought that I was buying a physical book not an ebook. There is absolutely no indication of this when purchasing? I have tried daily to get a HUMAN response from them bu... See more

Rated 1 out of 5 stars

Shocking, avoid at all costs. They advertise physical books & then deliver an ebook, when I requested a refund they were obstructive & just wasted my time. I had to get my money back from my credit ca... See more

Rated 1 out of 5 stars

Be aware this firm does not indicate anywhere you are ordering an ebook. No refunds given when contacted. Advert would make you think you are getting a physical book. VERY DECEITFUL PRACTICE.

Rated 1 out of 5 stars

This was an absolute scam. The listing clearly showed a physical book, but after I paid, I got an e-book. Nowhere did it say that, and it’s completely misleading. I feel ripped off and furious that a... See more

Rated 1 out of 5 stars

If I could give this scam website zero stars I would. Completely misled into thinking I was buying physical books. NOWHERE in the product description does it mention anything about this being an 'eboo... See more

Rated 1 out of 5 stars

Scam company, they don't sell physical books, only pdf. Doesn't say anything about it not being physical in description. You give them delivery and they state how long delivery takes but all a scam. S... See more

Rated 1 out of 5 stars

Wish I'd checked the reviews before purchasing but rarely do you consider a book website to be a scam. Absolutely no where on the website does it say that what you are purchasing in an ebook. I... See more

Rated 1 out of 5 stars

Terrible to deal with. Very misleading and my advice is to stay away from this company. They make you think you'll be receiving an actual book but you will only get a download of it and NO refund in s... See more

Rated 1 out of 5 stars

Terrible. Do not use. Scam company. Taking money pretending to sell physical books and then sending dodgy links at inflated prices. Abysmal customer service. A website full of lies. Go nowhere near... See more

Rated 1 out of 5 stars

Wish I had read these reviews before ordered a book from this site, it does not say it is an ebook, as it asks for shipping address and free shipping, total con, Luckily enough I could download it t... See more

Rated 1 out of 5 stars

This company is a SCAM! They sell on their website ebooks without mentioning it at all. It mentions books, delivery within UK, free delivery nothing that is related to e-books!

Rated 1 out of 5 stars

I wish I had read these reviews before I made a purchase. Agree with other comments that the website really does make it seem like you are buying a physical book and not a download link. The website... See more

Rated 1 out of 5 stars

Like others I thought I'd ordered a physical book only to be sent an ebook which I most definitely did not want. Their website misleads you into believing you're going to receive a book. They then ign... See more

Rated 1 out of 5 stars

I wish I’d read reviews before ordering. There is absolutely no mention of my order being an ebook until the ordering process goes through. I contacted them and they have refused any refund. Throughou... See more

Rated 1 out of 5 stars

BEWARE THIS IS A SCAM!!! If only I’d have looked at the reviews first. They are fraudsters and I’ve reported to trading standards. They make you believe you are buying a physical book but then... See more

Rated 1 out of 5 stars

Same as others have stated - total scam. Not a real physical book, a download only. Despite asking for delivery address and advising free shipping - deliberately misleading. First scam I’ve fallen for... See more

Rated 1 out of 5 stars

I would write zero stars if I could. Fuming. Same experience as others. Sent an ebook link, gave address etc as was expecting a hard copy. Completely misleading info on website and needs reporting to... See more

Rated 1 out of 5 stars

Absolute scam! The website clearly misleads as there is no mention of an ebook - but it does mention free UK delivery in up to 9 days inferring you will be sent a book - they will not refund even thou... See more

Rated 1 out of 5 stars

SCAMMER! Offers books for sale at what appears to be half price... asks for delivery address (sucking you in)... no format is mentioned, but product is called a 'book'... only when paid and order is... See more

Rated 1 out of 5 stars

Terrible organisation. Feels like my daughter has been scammed. They make it look like their books are physical hard copies, then say they send an ebook. This hasn't even arrived after contacting the... See more

Rated 1 out of 5 stars

Don’t use this company, I ordered a book which was clearly going to be posted out. Shipping policy states delivery between 5-7days, no mention of digital download. When I emailed for a refund as I had... See more

Rated 1 out of 5 stars

This Company misleads customers into thinking you are ordering physical books in paper form by stating postage/shipping. Refund is refused even though it clearly states you can ‘return products’? How... See more

Rated 1 out of 5 stars

Wish I'd have looked at the reviews before falling for it... As everybody else states, everything leads you to believe you're purchasing a physical book; at no point does the website make it clear tha... See more

Rated 1 out of 5 stars

Like all of the reviewers I believed I was buying a physical book. I did not even receive a link for an ebook. I got nothing. I have requested a refund, but I do not hold out much hope. As someone... See more

Rated 1 out of 5 stars

Scam site. Do not buy as they advertise physical books and deliver a pdf download. Won't issue refunds-avoid

Rated 1 out of 5 stars

Complete scammers only when purchased did I get a download link Nowhere on Web site does it say its not a physical book Been in contact with my .bank They don't even answered phone Bank is going yo... See more

Rated 1 out of 5 stars

SCAM Make you believe you are buying a physical book and send a link for an ebook. They refuse a refund however as soon as I contacted them advising I had contacted Citizens Advice to action a Tradin... See more

Rated 1 out of 5 stars

Absolutely disgusting companie DO NOT BUY!!! I purchased what I thought was hard book copy to be sent a digital download version. Was asked for my address and told it would be free delivery makin... See more

Rated 1 out of 5 stars

Utter scam. Purchased a lovely boxset for my daughter and instead sent a download link to the book transcript. I purchased the boxset in good faith and the purchase process in no way clarifie... See more

Rated 1 out of 5 stars

Misleading website! They do not sell physical books! Nowhere it states that you are buying only download link be aware ! I wasn't even able to download the ebook to my Kindle what a scam ! And... See more

Rated 1 out of 5 stars

Scam! Avoid at all costs, exactly the same experience as everyone else. I ordered what I was lead to believe was a box set of 5 physical paperback books and filled out my shipping info etc, only to r... See more

Rated 1 out of 5 stars

Books are digital only. Company misleads people in to thinking they are physical books by offering free postage. They then refuse refund even though they tell you that you can ‘return products’. Disho... See more

Rated 1 out of 5 stars

This company scams you into buying digital books instead of actual physical books. There is nowhere on their website to say you are buying a digital book and they even ask you to send your delivery... See more

Rated 1 out of 5 stars

As others have said it’s an ebook clearly not as advertised however I did get my money refunded once I threatened them with taking it up with my bank and trading standards and I suggest you do the sam... See more

Rated 1 out of 5 stars

Same as everyone else, digital download, not actual books. I emailed requesting a refund and they refused as they don't do refunds on digital products. Nowhere on the page did it say it was a download... See more

Rated 1 out of 5 stars

If I could leave a zero star review I would I saw nowhere on the advert about this book being an E book It stated 50% off,free shipping etc so why would I assume this to be anything other than a rea... See more

Rated 1 out of 5 stars

Purchased what i thought was a hard back cook book only to be told i had purchased an e book, but only after I contacted them to say I had not received a confirmation email and when can I expect my bo... See more

Rated 1 out of 5 stars

TOTAL SCAM .. AVOID this website if you are wanting to purchase an actual book. Completely misleading website, implying it’s a book when in fact you are purchasing a digital download

Rated 1 out of 5 stars

DO NOT USE - THEYRE SCAMMERS Yep I’ve been scammed by this shower of a company recently. They don’t state ANYWHERE that their ‘books’ are ebooks and they refuse to refund you when you query it becau... See more

Rated 1 out of 5 stars

SCAM SELLER - wish I’d read these reviews first but the website is very convincing and says this is a book shop in London. Like everyone else, thought I was buying physical books. Will report to Tradi... See more

Rated 1 out of 5 stars

This is a scam company who do Not sell physical books - the site shows delivery dates and does not show af all where any form of download link will be sent. This is so misleading DO NOT USE!! One s... See more

Rated 1 out of 5 stars

Absolute scam! This site should be closed down. I wish I checked the reviews. No mention of E book and mentions free delivery and will be with you in 5-7 working days, suggesting it’s a physical book.... See more

Rated 1 out of 5 stars

Fake company¡!!!!!!!!!! States on the website that they will send you a book. States free delivery. Therefore I purchased expecting a book to be delivered through my door. They do not do this, th... See more

Rated 1 out of 5 stars

Scam. Leads you to believe you are buying a physical book but then then send you an email with an ebook link. Raised a dispute with the bank

Rated 1 out of 5 stars

Not bought from this company but when I saw the price was half anybody else’s git to wondering why ? If something seems to good to be true check it out as I did Will not be buying from a scam compa... See more

Rated 1 out of 5 stars

As others have said they're advertising digital books as physical and won't refund. Shockingly brazen. Avoid!!

Rated 1 out of 5 stars

I have experienced the same travesty with this trader as all other fellow book buyers on here. The name of the person behind it is Benn Darren (born in April 1983). He currently applied for... See more

Rated 1 out of 5 stars

I concur with all the previous reviews; it is a misleading website where you think you're buying a physical book instead of an e-book that never arrives as well; Don't bother for chasing them up for r... See more

We perform checks on reviews



Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star


Rated 1 out of 5 stars

Scam book dealer

This company is an online scam which gets you to buy discounted books, while allegedly saying that they are physical copies, they get your money and send a digital copy instead.
I’ve tried repeatedly to get a refund but just get fobbed with replies from some automated bot crap.
I have now complained to my American Express card provider and they have taken on the investigation.
It’s not a great deal of money that’s involved but definitely the principal.
The website doesn’t even feature digital books and clearly states a free physical delivery to U.K. addresses.
Be warned.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. No where on the website did it advise it was an ebook. Details talked of free postage and delivery times. I received no confirmation email. I complained after my book didn't show up.
Standard template reply sent advising an ebook and to go to link and download. I never received the link.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Utter scam

Utter scam. No mention of ebook on the add but then palm you off with a download and say no returns.
Avoid

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Not a real bookshop

As others have noted these are scammers. They only sell ebooks but don't state this. They state 'In stock ready to dispatch' but they don't sell physical books. I queried this and they said I can't have a refund because it's a download. They are based in Lithuania.

October 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! They send you digital copies then refuse refund. If you have already placed the order CONTACT YOUR BANK, my bank switched back my payment and report to Trading Standards.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Use This Company!!!

Do Not Use This Company. I thought that I was buying a physical book not an ebook. There is absolutely no indication of this when purchasing?
I have tried daily to get a HUMAN response from them but with no success. The only replies come from what I can only assume is a bot!!!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Do not buy as they advertise physical books and deliver a pdf download. Won't issue refunds-avoid

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Leads you to believe you are buying a physical book but then then send you an email with an ebook link.
Raised a dispute with the bank

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading & unhelpful company…

This company has very misleading adverts implying they sell physical books with free postage. Nowhere does it say they are ebooks. Very unhelpful response to complaint and refused a refund. Do not deal with this company.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

This was an absolute scam

This was an absolute scam. The listing clearly showed a physical book, but after I paid, I got an e-book. Nowhere did it say that, and it’s completely misleading. I feel ripped off and furious that a seller can get away with this

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Been conned. Beware !!!!

They advertise half price book, when paid you get sent a download link. There is apparently no hard copy.
Later read reviews here and everyone has been conned the same way. I have immediatly emailed for a refund and see what happens next. seems this may take some time and effort from reading other reviews of this company. This is blatant miss selling.
SCAMMERS

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible to deal with

Terrible to deal with. Very misleading and my advice is to stay away from this company. They make you think you'll be receiving an actual book but you will only get a download of it and NO refund in sight!!!!

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking avoid at all costs

Shocking, avoid at all costs. They advertise physical books & then deliver an ebook, when I requested a refund they were obstructive & just wasted my time. I had to get my money back from my credit card company.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

This company is a SCAM!
They sell on their website ebooks without mentioning it at all.
It mentions books, delivery within UK, free delivery nothing that is related to e-books!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Be aware this firm does not indicate…

Be aware this firm does not indicate anywhere you are ordering an ebook. No refunds given when contacted. Advert would make you think you are getting a physical book.
VERY DECEITFUL PRACTICE.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Too good to be true

Not bought from this company but when I saw the price was half anybody else’s git to wondering why ?
If something seems to good to be true check it out as I did
Will not be buying from a scam company

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, they don't sell physical books, only pdf. Doesn't say anything about it not being physical in description. You give them delivery and they state how long delivery takes but all a scam. Stay away!

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

I wish I’d read reviews before ordering. There is absolutely no mention of my order being an ebook until the ordering process goes through. I contacted them and they have refused any refund. Throughout the ordering process it mentions free shipping to my home address - total scam - I will be contacting my credit card company. DO NOT ORDER FROM THIS COMPANY!!!

September 15, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look