YuMOVE US Reviews 3,680

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently report positive outcomes for their dogs, particularly in terms of improved joint health, mobility, and overall comfort. Many consumers have observed noticeable enhancements in their pets' activity levels and reduction in stiffness, even in senior dogs with arthritis or joint issues. Consumers also appreciate that the product is palatable for their pets, who often see it as a treat. People highlight the company's excellent customer service, noting prompt and helpful responses to inquiries and easy resolution of issues. Consumers value the ease of managing subscriptions, timely deliveries, and clear communication regarding order status. The company's compassionate approach to handling cancellations and refunds, especially in sensitive situations, has also left a positive impression on reviewers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Update: we received the replacement! Still haven't received my order. Its lost in transit. We have 2 dogs on this snd they were out the day it was supposed to arrive. Considering other options at... See more

Company replied

Rated 5 out of 5 stars

5 stars! Within two months we saw our dog's hip discomfort almost disappeared. After years of trying other products and wasting our money we finally found the right fit. I can not recommend this produ... See more

Company replied

Rated 5 out of 5 stars
Verified

This subscription has been on time, with reminder emails, and helpful customer service. My dog's surgeon suggested it after she suffered a torn ACL. She loves the chew as much as a treat! She also has... See more

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Rated 5 out of 5 stars
Verified

My Rhodesian ridgeback has been taking YuMOVE vitamin for a few years now she is close to 14 years old and still walks every day for close to an hour. Thanks

Company replied

Rated 5 out of 5 stars
Verified

YuMOVE has helped both our Border Collies. Their movement is perfect and their bone growth and growth plates are exactly as they should be. Due to being neutered earlier than is liked for correct deve... See more

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Rated 3 out of 5 stars
Verified

I dislike that I’m not able to speak to a human being for customer service. I am aware that no company provides and pays humans what it cost to provide the service as it’s been done in the past, but n... See more

Company replied

Rated 5 out of 5 stars
Verified

This product is doing wonderfully for my nine year-old shepherd mix who three years ago tour a ligament in her right hand leg. I decided against surgery and went online and found you move. She has alm... See more

Company replied

Rated 5 out of 5 stars
Verified

We got this for our 14 year old golden retriever and it works amazing, it helps him so much with his hips and walking . I can see a difference in how he gets on and off the bed and walks around . Tha... See more

Company replied

Rated 5 out of 5 stars
Verified

Found YuMove while researching an extra strength glucosamine with quality ingredients after using a rx from vet that was more expensive. Our dog Lido injured his acl and needed several months to reco... See more

Company replied

Rated 5 out of 5 stars
Verified

It was easy to open an account to order the product. I wish there was more information on your site regarding the ingredients and levels of active ingredients along with scientific references to there... See more

Company replied

Rated 5 out of 5 stars
Verified

Our subscription is received monthly. It’s always on time and I get emails regarding shipment and delivery info. My dog is doing well on his YuMove pills. Very impressed with this company! I have used... See more

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Rated 5 out of 5 stars
Verified

Order received 7/18/24 and my picky eater loves the taste of these supplements...whew! Site was easy to use. Autoship discount setup offered for discount. Frequent updates on order placement. High hop... See more

Company replied

Rated 3 out of 5 stars
Verified

I have an older large dog that is on Carprofen so it’s hard to tell what benefits my dog gets from Yumove. On the positive note for a senior 75 lb. German Shepherd she moves pretty well, we just do a... See more

Company replied

Rated 5 out of 5 stars
Verified

Been giving my 14 year old Belgian Malinois/ Border Collie YuMove for about a year. She was starting to slow down and having trouble getting around. My veterinarian recommended YuMove to help her out... See more

Company replied

Rated 3 out of 5 stars
Verified

Order process was great. Choice of blends for specific pet circumstances is excellent. There were, however, significant delays and missteps from the post office. Package bounced around the eas... See more

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Rated 5 out of 5 stars
Verified

Vet advised for our 11 yr old black lab for her joints. Noticed improvement within a few days, which we were pretty astonished about. We were giving the recommended amount daily but had to back off to... See more

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Rated 5 out of 5 stars
Verified

I have been a Yu Move customer longer than I can remember. My 14-year-old Cocker Spaniel had a new lease on life after she started taking Yu Move. Her quality of life was so obvious. I told everyone... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a dog with pretty severe joint issues. Our vet recommended the prescription strength YuMove for her and we saw such an improvement in her stiffness, that we decided to put our six year old on t... See more

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Rated 5 out of 5 stars

My old hound has arthritis, we started the supplement a few months ago based on the vet's advice. My buddy is now moving around mush easier and bounding around on his walks. In addition to a good p... See more

Company replied

Rated 5 out of 5 stars
Verified

My dogs are still young however both have hip dysplasia so I began to provide joint care. My youngest wouldn’t eat them so a vet tech at our Vet Hospital recommended Yumove. She hasn’t refused a sing... See more

Company replied

Rated 5 out of 5 stars
Verified

Quick shipping, good pricing. Our three dogs have shown a noticeable difference in their energy and mobility since taking YuMove. They’ve been on it for several months and we are very happy with the... See more

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Rated 3 out of 5 stars
Verified

Nobody picked up the phone initially or returned my calls. I just had a question as I was a new customer. Then when I finally got through and spoke with someone they were obviously disinterested and... See more

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Rated 5 out of 5 stars
Verified

I recommend Yumove all the time. First it's a great product that helps my dogs stay fit and feel good. Second they have exceptional customer service

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Rated 5 out of 5 stars
Verified

When I initially placed an order it appeared to me that a 60 day supply was going to be sent out each month. I couldn't figure out online how to change the order when I contacted someone they were ver... See more

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Rated 5 out of 5 stars
Verified

I replaced my previous joint supplement with YuMove chewables. My five dogs, ranging in age, seem to be doing just as well. The older ones in particular have energy and no real stiffness so far.

Company replied

Rated 5 out of 5 stars
Verified

Well this is a product that was recommended for my dog to have an active and mobility-free life. Hard to visually or scientifically confirm what it's doing for her. The results are hard to see and mea... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a 10 yr old female who might have torn her ACL about two years ago. A friend recommended YuMove along with a brace and so far, no more limping and no surgery. Even though she is t limping I h... See more

Company replied

Rated 5 out of 5 stars
Verified

I started using YuMove for my 12 year old cocker spaniel who was suffering with joint pain and immobility and wow it is like she reversed in age! She got her quality of life back and a bounce in her... See more

Company replied

Rated 5 out of 5 stars
Verified

My Labrador Retriever has lots of arthritis. At age 13 I started him on YouMove Plus. He's 14 now. I can tell he's more comfortable, He can move & stretch easier. I believe he feels much better. So I... See more

Company replied

Rated 5 out of 5 stars
Verified

These supplements have made the quality of life for our senior dogs 100% better. The younger ones use it to keep them healthier. Best product available!

Company replied

Rated 5 out of 5 stars
Verified

My 14 yr old border collie mix is still able to move around thanks to You Move, chiropractic care and laser therapy. Thank you for creating a product that makes our older furrier friends happier each... See more

Company replied

Rated 5 out of 5 stars
Verified

Had subscription for 90 day supply of YuMove and when my dog passed away I cancelled the subscription. YuMove was very supportive and cancelled the order promptly and as a kind gesture refunded the... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a large 15 yr old yellow lab mix with arthritis that gets around like a much younger dog on YouMove. Also a 4 year old Mountain Cur who had a tendency to pull muscles until he started taking Yo... See more

Company replied

Rated 5 out of 5 stars
Verified

I appreciate the communication about the change of companies. YuMove always keeps me informed. The product is really helping both of my agility dogs (especially my 9-year old) to stay in top physical... See more

Company replied

Rated 5 out of 5 stars
Verified

Our dog, Layla, experienced some health set backs that included significant weight loss. Customer Service was so kind and caring. They assisted with pausing our subscription until Layla was in need.... See more

Company replied

Rated 5 out of 5 stars
Verified

The staff at Yu Move has always been helpful and attentive to what is going on. It's is a great company.

Company replied

Rated 5 out of 5 stars
Verified

Was very delightful to talk to the representative was very kind went above expectations. Problem solved within one minute. I love doing business with them.

Company replied

Rated 5 out of 5 stars
Verified

My 13 year old corgi is moving better with less pain since he's been taking Yu Move. I have recommended it to my friends for their elderly dogs

Company replied

Rated 5 out of 5 stars
Verified

We have two Border Collies. Their breeder advised us to start them on these supplements as soon as they were the right age. One dog was neutered at 9 weeks old as an emergency. His momma didn’t bite t... See more

Company replied

Rated 5 out of 5 stars
Verified

It was very easy to set up a new subscription and cancel the old one. Customer Service was very helpful.

Company replied

Rated 5 out of 5 stars
Verified

YouMOVE was recommended by my vet. The product is effective and ordering is easy (every subscription delivery is on time).

Company replied

Rated 5 out of 5 stars
Verified

My dogs love the taste and they are actively moving around without discomfort

Company replied

Rated 5 out of 5 stars
Verified

I have noticed a difference with Layla my Australian shepherd!! Thank you 🙏 from Layla and I we appreciate your wonderful work!!!

Company replied

Rated 5 out of 5 stars
Verified

It's affordable, my dogs love it, & I see the difference in them! 5🐾🐾🐾🐾🐾

Company replied

Rated 5 out of 5 stars
Verified

The product made a difference in my dogs quality of life. She was able to be more mobile. YuMOVE was very responsive to my needs and very easy to get in touch with.

Company replied

Rated 5 out of 5 stars
Verified

The quality of the products my dogs are no longer limping

Company replied

Rated 4 out of 5 stars
Verified

I smash the tablet to mix with my dog's food.

Company replied

Rated 5 out of 5 stars
Verified

I have a 14 year old fur baby who started taking Lintbells about 2 weeks ago and I see an improvement in his walking and ability to jump on the couch. It is very hard to watch your dog age but this li... See more

Company replied

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Company details

  1. #14 of 69 best companies in Pet Store

Written by the company

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us. For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life. You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

See a Difference in 6 Weeks or your Money Back!

We Guarantee You'll See Results

See positive results within 6 weeks or your money back! We ask that you give our product consistently to your pet every day for a full 6 weeks before expecting to see a positive change - however lots of pet parents report seeing a difference in a much shorter timeframe! Giving consistently and giving the proper Loading Dose (double the listed amount for your dog's weight for the first four weeks) are vital to your pet's success and we GUARANTEE you'll see a difference. If you don't, simply contact us within 6 weeks of your first purchase and we'll be happy to assist you further.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great company & product

We’ve had a subscription for joint supplements for our dog for about 2 years. We are always informed when our package ships and delivered. I do not have anything negative to say. I love this company and our dog is doing great on the YuMove pills. Excellent product and customer service.

August 26, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi there, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

called to order ( have 2 accounts for…

called to order ( have 2 accounts for different shipping addresses), customer service was very good..

October 7, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Joe, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

My Rhodesian ridgeback has been taking…

My Rhodesian ridgeback has been taking YuMOVE vitamin for a few years now she is close to 14 years old and still walks every day for close to an hour.

Thanks

October 2, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Anne, thank you so much for your review! Kind regards, Dianivette

Rated 4 out of 5 stars
Verified

Good

I smash the tablet to mix with my dog's food.

August 22, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi there, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

It's affordable

It's affordable, my dogs love it, & I see the difference in them! 5🐾🐾🐾🐾🐾

October 6, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Lesa, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Still haven't received my order lost in shipping

Update: we received the replacement!

Still haven't received my order. Its lost in transit. We have 2 dogs on this snd they were out the day it was supposed to arrive. Considering other options at this point.

September 28, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Lisa, we are sorry that USPS is taking longer with your order and can confirm that we have shipped a free replacement order for this! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

YuMove Joint Supplements

It was easy to open an account to order the product. I wish there was more information on your site regarding the ingredients and levels of active ingredients along with scientific references to there effects in dogs.

October 2, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Peter, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

I have noticed a difference with Layla…

I have noticed a difference with Layla my Australian shepherd!! Thank you 🙏 from Layla and I we appreciate your wonderful work!!!

September 30, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Dennis, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

Good product, easy to order

YouMOVE was recommended by my vet. The product is effective and ordering is easy (every subscription delivery is on time).

August 12, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Bruce, thank you so much for your review! Kind regards, Dianivette

Rated 5 out of 5 stars
Verified

We got this for our 14 year old golden…

We got this for our 14 year old golden retriever and it works amazing, it helps him so much with his hips and walking . I can see a difference in how he gets on and off the bed and walks around . Thank you so much for your product and the help it has given our baby

August 12, 2025
YuMOVE US logo

Reply from YuMOVE US

Hi Sue, thank you so much for your review! Kind regards, Dianivette

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