Ordered and paid for on the 20th September. Got cancel 13th October due to 'pricing error', still waiting for the money to be back in my account. Does not honour the sale nor his 'price match'. One... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Ordered and paid for on the 20th September. Got cancel 13th October due to 'pricing error', still waiting for the money to be back in my account. Does not honour the sale nor his 'price match'. One... See more
Company replied
I recently ordered some new camping things for the summer. The morning after my order (I ordered late in the evening) Drew personally rang me to let me know the tent I ordered was no longer in stoc... See more
Company replied
Purchasing through this small business has been such an easy process and a very pleasant experience. I had questions regarding female sizes, and I got all the support I needed in a timely manner. A v... See more
I placed an order with Wylies for around £100 of various kit. The same day, the owner rang me to say one of the smaller items was damaged (due to a tree falling on their storage area). Not only did th... See more
whether you are Wild Camping, Bushcrafting, Hiking or practicing Outdoor Survival. We have all the gear you will ever need to keep you warm, dry and prepared to face the elements or challenges ahead. We do not just sell products we use them every week ourselves regardless of the weather...
KY8 4FX, Thornton, Fife, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Ordered and paid for on the 20th September. Got cancel 13th October due to 'pricing error', still waiting for the money to be back in my account. Does not honour the sale nor his 'price match'.
One phone call during working hours to contact me and several emails to finally get a reply...

Reply from Wylies Outdoor World
Kept informed of delivery status, pro.pt delivery, very happy
Excellent service from a professional and very knowledgeable business owner.
I would absolutely 100% do business here again in the future.
Safe and secure purchases, easy transactions ⭐️⭐️⭐️⭐️⭐️
Quick delivery, great product ,great service! bought for my brother and he’s very happy with the purchase
I placed an order with Wylies for around £100 of various kit. The same day, the owner rang me to say one of the smaller items was damaged (due to a tree falling on their storage area). Not only did the owner apologise but he also offered a replacement for no charge and he replaced it with a better item! I was very impressed with the customer service. My items arrived within 2 days. Very happy.
Super helpful advice and a very quick reply to my query. Another order placed with a great company.
Excellent service from Drew and what a lovely man very professional.
He went above and beyond by phoning me about sizes etc.
Will definitely be ordering from him again.
Thank you Drew 😊
Purchased a load of knives for my Scout Troop, excellent communication from them, brilliant prices, and quick delivery. Brilliant service.
Easy to order. Everything needed in stock. Good prices. Thanks
Easy to navigate website with a great selection on items. Easy to order. Will definitely use again.
Well packaged and delivered in the time frame specified. Great quality tarp
After my email enquiry, Drew called me on a bank holiday weekend. Fabulous service. I’ll be back for more and I’ll be telling my fellow scout leaders.
I recently ordered some new camping things for the summer. The morning after my order (I ordered late in the evening) Drew personally rang me to let me know the tent I ordered was no longer in stock due to the supplier but gave me some fantastic information and advice on different options.
He personally let me know when he had packed it up and sent it off too.
Drew clearly loves his business and his customers and is incredibly knowledgeable. I will definitely be buying more things from him soon!

Reply from Wylies Outdoor World
The description and photographs of the product in various configurations was a great help in guiding me when I made this purchase.
Wylies' customer service is excellent and I appreciated the reduced price of the product compared to other retailers.
I highly recommend Wylies and would use them again for any future gear requirements.

Reply from Wylies Outdoor World
Drew goes above and beyond to help, i needed something early, for a birthday present and left it a bit late. He got it organised and sent the next day. I have used him several times over the years, and always a 10/10 service.

Reply from Wylies Outdoor World
I've bought a hammock last week and the owner rang me with delivery details very polite and I thought it was a nice touch to go out of his way to personally speak to me

Reply from Wylies Outdoor World
Excellent store, great selection of things and fast delivery.
Postage is a bit pricey
Good products and service

Reply from Wylies Outdoor World
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.