Does not even price match his own prices
Ordered and paid for on the 20th September. Got cancel 13th October due to 'pricing error', still waiting for the money to be back in my account. Does not honour the sale nor his 'price match'.
One phone call during working hours to contact me and several emails to finally get a reply...
Reply from Wylies Outdoor World
Stephan was contacted immediately after his order, and several times after that.
I made an error; I accept full responsibility for that. There was a pricing error on the website.
When I finally got him, his response was "I don't answer calls I don't recognize." Fair enough, but to insinuate that the time frame was my negligence is false.
expecting me to honor the price was unrealistic, nor does that have anything to do with our Price Match Promise.
His stance was that of "opportunism," so I refunded him immediately after reading his message. Card payments take 3 to 5 working days to reappear in a bank account.