Verified
Bike was ready for pick up on time. Customer relations replied promptly to all my questions. Staff assisted with bike fitting and explanation of operation. After service included explanation of bik... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Super boutique de vélo en ligne! Communication au top 👌
Company replied
Invited
Excellent service. My bike arrived on time and well packed. We have now bought three bikes from you and would recommend your establishment to anyone.
Company replied
Verified
Really great experience, with support, professional communication and setup of the bike. Really thanks. Will be sure, the next one will be order with you !
Company replied
Verified
Great communication. Before & after the order was placed. Delivery was professional & well packaged. Bike was set up ready to ride with no adjustment necessary. Only downside is the Lappiere photo an... See more
Company replied
Invited
Great offer in term of price and bicycle quality. Support by phone to set properly my product was very good.
Company replied
Verified
Everythîng was perfect! The price, the delivery, the bike quality… Even the bike settings! Many thanks!
Company replied
Invited
Good communication and services. No problem with delivery to Slovakia. Goods nicely packed, and according the description. TOP seller.
Company replied
Verified
Very good contact with Brival team and high reactivity of this company
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Verified
Your review must be at least 10 characters.
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Verified
Great service and the bike arrived super fast!
Company replied
Verified
Perfect, everything western as panned
Company replied
Verified
Good experience , bike arrived on time and exactly like expected
Company replied
Verified
Nice experience !!! Thank you so much.
Company replied
Verified
Great expérience for my bike acquisition. The team is qualify with a nice reactivity. Recommandations
Company replied
Verified
Great service, réactivité and follow-up after delivery.
Company replied
Invited
Fast friendly service . :)
Company replied
Verified
Very efficient services Thanks
Company replied
Verified
Quick delivery and good preparation / protection during transportation of the bike
Company replied
Verified
That’s a perfect experience !
Company replied
Verified
Very fast and reliability, good seller, good communication
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Verified
Super .....
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Verified
good good good
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Verified
Impeccable
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Verified
Perfection !
Company replied
Verified
impeccable
Company replied
Company details
About velobrival.com
Written by the company
VeloBrival, c'est un site internet de vélo et un magasin de vélos à Tulle en Corrèze. Créé en 1928 par Charles Brival, nous avons le souhait depuis toujours de vous proposer des vélos de qualités à des prix attractifs. Nous vous proposons des VTT, Vélos de ville, VTC, Vélos électriques de grandes marques : Lapierre, Cube, Orbea, Trek, Gitane, Peugeot, Bianchi, Eovolt et O2feel.
Notre équipe d'experts est disponible avant et après votre achat
- Sollicitez-nous pour valider la taille de votre vélo par rapport à vos mesures
Vous pouvez nous joindre via contact@velobrival.com ou sur notre chat pour être conseillé sur la taille de votre vélo.
- Demandez conseil pour choisir le modèle du vélo
Selon vos besoins et votre budget, nous vous conseillerons une sélection de vélo.
- Contactez-nous après l'achat de votre vélo en cas de pépin
Vous constatez une défaillance ou un déréglage ? Nous traitons votre demande pour vérifier et utiliser votre garantie auprès du fabricant
Livraison Express
Livraison gratuite dès 300€ d'achat
Obtenez une estimation de livraison de votre vélo en choisissant le modèle, la taille et la couleur de votre modèle.
Une fois le paiement validé, votre vélo sera préparé (ou commandé auprès de la marque) dans notre atelier situé en Corrèze. Nous passons par les services du transporteur Geodis qui vous sollicitera pour connaître vos préférences de plage horaire pour votre livraison.
Contact info
84 Avenue Victor Hugo, 19000, Tulle, France
- 0555200567
- contact@velobrival.com
- www.velobrival.com
Le DESTOCKAGE de vélos !
4.8
Excellent
755 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Super boutique de vélo en ligne!
Super boutique de vélo en ligne!
Communication au top 👌
October 16, 2025
Reply from velobrival.com
Un grand merci pour votre message ! 🙏
Toute l’équipe VéloBrival est ravie que notre communication et notre service en ligne vous aient donné entière satisfaction 🚴♂️
Votre confiance et vos encouragements nous motivent à continuer sur cette lancée !
À très bientôt pour de nouvelles aventures à vélo !
Verified
A great purchase experience
Bike was ready for pick up on time. Customer relations replied promptly to all my questions. Staff assisted with bike fitting and explanation of operation. After service included explanation of bike care, registration, and whom to contact with questions.
October 9, 2025
Reply from velobrival.com
Bonjour,
Un grand merci pour votre retour !
Nous sommes ravis d’apprendre que la préparation de votre vélo, son ajustement et les explications de notre équipe ont été à la hauteur de vos attentes.
Votre satisfaction et votre confiance sont notre plus belle récompense — et nous restons bien sûr à votre disposition pour tout conseil ou suivi dans le temps.
Au plaisir de vous revoir sur les routes ou au magasin !
Sportivement,
VéloBrival 🚲
Verified
Great shop & bike but Lappiere photo misleading
Great communication. Before & after the order was placed. Delivery was professional & well packaged. Bike was set up ready to ride with no adjustment necessary.
Only downside is the Lappiere photo and description of the bike colour is nowhere near the actual colour. Pictures (on all sellers sites) have a metallic gold paint scheme. The actual colour is metallic yellow. JCB DeWalt shade. Definitely not gold. I was close to returning the bike but needed it now.
August 27, 2025
Reply from velobrival.com
Thank you very much for your detailed feedback 🙏
We’re glad to hear that communication, delivery, and bike preparation met your expectations and that you could start riding straight away 🚴♂️✨
We also take note of your remark regarding the color difference. We completely understand your disappointment, as photos provided by manufacturers can sometimes differ from reality. Your feedback is very valuable to us, and we’ll make sure to pass it along so future customers have the clearest possible information.
Thank you again for your trust, and we wish you great rides with your new Lapierre! 🌟
Verified
That’s a perfect experience !
July 30, 2025
Reply from velobrival.com
Thank you so much! 🚴♂️
We’re thrilled to hear that you had a perfect experience — that’s exactly what we aim for.
Enjoy your ride, and don’t hesitate to reach out if you need anything else!
– The VéloBrival Team
Verified
Reply from velobrival.com
Merci beaucoup pour les ⭐⭐⭐⭐⭐ !
Votre satisfaction est notre plus belle récompense 🙏
Bonne route et à bientôt chez VéloBrival 🚴♂️
Verified
Reply from velobrival.com
Hi there,
Thank you for your kind words! We're delighted to hear that you were happy with the service and the speedy delivery of your bike.
Enjoy the ride and see you soon on velobrival.com 🚴♂️
The Velobrival Team
Verified
Reply from velobrival.com
Hello,
Thank you so much for your kind words! We're delighted you appreciated the speed, reliability, and communication. It means a lot to us.
Looking forward to serving you again!
— The Velobrival Team 🚴♂️
Verified
Reply from velobrival.com
Bonjour,
Merci beaucoup pour votre avis ! Nous sommes ravis que notre sérieux, notre disponibilité et le respect de nos engagements aient répondu à vos attentes. Votre recommandation est une belle récompense pour notre équipe.
Au plaisir de vous accompagner à nouveau,
L’équipe Velobrival
Verified
Everythîng was perfect
Everythîng was perfect! The price, the delivery, the bike quality… Even the bike settings! Many thanks!
March 14, 2025
Reply from velobrival.com
Thank you so much for your kind words! 😊 We're thrilled to hear that everything met your expectations. Enjoy your new bike, and feel free to reach out if you ever need anything. Happy riding! 🚴♂️🎉
Verified
Wonderful first Bike Experience
Really great experience, with support, professional communication and setup of the bike. Really thanks. Will be sure, the next one will be order with you !
February 14, 2025
Reply from velobrival.com
Thank you so much for your kind words! 😊 We're delighted that you had a great experience with our service and bike setup. 🚴♂️ We look forward to helping you with your next order! Enjoy your ride and see you soon at VéloBrival! 👌✨
Verified
impeccable
February 10, 2025
Reply from velobrival.com
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que tout se soit déroulé impeccablement. À bientôt chez Velobrival ! 🚴♂️
Verified
Very Professional
Very good contact with Brival team and high reactivity of this company
January 27, 2025
Reply from velobrival.com
Un grand merci pour votre retour positif ! 😊 Nous sommes ravis que notre équipe et notre réactivité aient répondu à vos attentes. Votre satisfaction est notre priorité ! 🚴♂️ À bientôt chez Velobrival !
Invited
Good communication and services
Good communication and services. No problem with delivery to Slovakia. Goods nicely packed, and according the description. TOP seller.
August 11, 2024
Reply from velobrival.com
Thank you so much for your kind words and positive feedback! 🌟 We’re delighted to hear that you had a great experience with our communication and services.
It’s wonderful to know that your delivery to Slovakia went smoothly and that you’re happy with the packaging and the product’s quality. Your satisfaction is our top priority, and we’re thrilled to be considered a TOP seller by you!
If you ever need assistance or have more questions, feel free to reach out to us. We’ll be happy to help.
Thank you again for choosing Velobrival, and we hope to see you again soon! 🚴♂️
Best regards,
Nicolas
Velobrival Team
Verified
Perfection !
December 16, 2024
Reply from velobrival.com
Nous sommes enchantés de lire votre retour positif ! L’Équipe VeloBrival travaille dur pour garantir une expérience client exceptionnelle. Amusez-vous bien avec votre nouveau vélo !
Verified
Great expérience for my bike…cube aero
Great expérience for my bike acquisition.
The team is qualify with a nice reactivity.
Recommandations
November 14, 2024
Reply from velobrival.com
Merci pour votre confiance et ce commentaire si détaillé Mr Riquier ! Nos techniciens mettent tout en œuvre pour offrir un service client exceptionnel et partager leur passion pour les vélos. Nous sommes ravis que cela se reflète dans votre expérience d'achat. Amusez-vous bien avec votre nouveau vélo !
Invited
Great offer in term of price and…
Great offer in term of price and bicycle quality.
Support by phone to set properly my product was very good.
August 31, 2024
Reply from velobrival.com
Nous sommes ravis par votre retour positif ! L'expertise de notre équipe et notre service client sont au cœur de notre engagement envers nos clients. Merci de partager votre expérience, et profitez bien de votre nouvelle acquisition !
Invited
Excellent service, great value
Excellent service. My bike arrived on time and well packed. We have now bought three bikes from you and would recommend your establishment to anyone.
October 8, 2024
Reply from velobrival.com
Votre fidélité est notre plus belle récompense ! Merci d'avoir choisi la Maison Brival à plusieurs reprises. Nous sommes là pour vous offrir un service exceptionnel à chaque étape de votre parcours cycliste. À très bientôt.
Invited
Reply from velobrival.com
Merci d'avoir choisi notre boutique et d'avoir partagé votre avis positif. Que vos balades à vélo soient remplies de joie et de découvertes !
Invited
Website, yet a small local company !
It's a real and physical French company which sells bikes at unmatchable prices, their advice are precious and very usefull! I normally only buy bicycles from dealers around town but circumstances made me go on Velobrival. I might even reconsider buying one there in the future !
September 20, 2024
Reply from velobrival.com
Merci pour votre soutien et votre confiance envers notre boutique 👏 . Nous sommes là pour vous accompagner dans vos aventures à vélo !
Invited
Reply from velobrival.com
Nous sommes enchantés que vous ayez trouvé notre équipe serviable et dévouée. Merci pour votre achat. Passez de merveilleux moments à vélo ! 🚲
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