TravelStaytion Reviews 97

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the user-friendly platform and the helpfulness of the support team, which simplifies the management of their listings. People highlight the positive impact on their businesses, thanks to the connection with high-quality customers. Some consumers underline the responsiveness of the support team, which ensures smooth operations. Consumers also appreciate the excellent locations and the cleanliness of the accommodations. Some reviewers point out the presence of all the necessary amenities and the comfort of the spaces. The kindness and helpfulness of the hosts are also frequently mentioned, with consumers considering them as friends.

Based on these reviews

Rated 4 out of 5 stars

Despite being on the edge of the gentrified section (Av. B between C. 11 and 12 Este), it is only a few short blocks from the main areas of Casco Viejo. The apartments facing the street are label... See more

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Rated 4 out of 5 stars

Liver House was a very good choice. The room was perfectly clean, and equipped with everything a customer would need. Unusually for a B@B it had a cooker and a fridge. Everything worked in the room, t... See more

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Rated 5 out of 5 stars

I had a great experience at Hono Kai resorts on Maui. It was a cute little vacation rental just small enough for me with a kitchen, living room, bath and bed. It was cozy, clean, quiet, and the ocean... See more

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Rated 5 out of 5 stars

We had a lovely week long stay at a Villa Clio. The villa had a pool and BBQ which we made good use of and there were also many local restaurants within 20-30 mins walking distance for great food. The... See more

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Rated 5 out of 5 stars

This is a lovely property. The gardens are lush, the pool is perfect, there's inviting outdoor spaces to relax and dine, and the bonus of secure off street parking. If you like to cook the kitc... See more

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Rated 5 out of 5 stars

Loved our Chania apartment stay! This place was perfectly located to walk to old town and the harbor. Convenient to grocery stores, bakeries, dinner spots,shopping and more. The apartment was clean... See more

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Rated 5 out of 5 stars

The property was just as described and photos. Great location, walkable to Chester town centre. The guest care team were brilliant with clear instructions, great communication throughout. The pro... See more

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Rated 5 out of 5 stars

This accommodation boasts an excellent location and great facilities. In particular, you can enjoy the sunrise in the morning by simply opening the window. The staircase in front of the main gate i... See more

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Rated 5 out of 5 stars

The property is clean, beautiful, and appointed with modern decor. The space offers both indoor and outdoor options for lounging with friends, family, or colleagues, and the 7BR/7BA layout is a plus f... See more

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Rated 5 out of 5 stars

Working with TravelStaytion has been a really positive experience. Since we started our collaboration, I’ve seen a clear boost in bookings. Their support team is super helpful and always quick to resp... See more

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Rated 5 out of 5 stars

Everything worked smoothly, except the pre- checkin process. It felt a bit like we were to apply for a VISA o something…especially the passport procedure. That’s the only part that could be improved... See more

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Rated 5 out of 5 stars

Everything about our stay was perfect! The cabin was new, clean, beautiful and comfortable. It had everything we needed and the host was very helpful, responsive and accommodating. It was perfectly pl... See more

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Rated 5 out of 5 stars

Absolutely fabulous place to stay. Right in the heart of Plaka but just 50m off the main area so really quiet. The apartment itself is just like the photos, it’s large and comfortably accommodated 4... See more

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Rated 5 out of 5 stars

Casa do Relogio is a beautiful space to spend a quiet break. The house has what you possibly want and more. Modern, clean and very well located for walks about and very close to the majority of local... See more

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Rated 5 out of 5 stars

Sure! Here’s your revised review with a mention of the host: I had a fantastic stay at this place! The location is perfect—close to restaurants, supermarkets, and very convenient for transportation... See more

Company replied

Rated 5 out of 5 stars

The villa was very nice, we loved the pool the beds are great. We were a family of 4 with teenagers. We rented through Hotels.com, it was easy to communicate with lessor. We rented a car and visited d... See more

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Rated 5 out of 5 stars

The accommodation was perfect for three people and close to everything. The host was amazing and extremely helpful and we would see her more as a friend than as a host. The tips she gave for locatio... See more

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Rated 5 out of 5 stars

We used Villa Palmira as our base while cycling around Lanzarote. There were 5 in our group and the Villa was perfect for our stay. The location was ideal plus it was relaxing after a long day in the... See more

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Rated 5 out of 5 stars

We loved the location and the people were so kind. The property manager arranged transfers and a car rental for us and everything worked out well. Our late and very early travel times were accommodate... See more

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Rated 5 out of 5 stars

In all my years of traveling, I’ve never had a vacation stay in a more roomy, clean, feature-filled and welcoming place! The staff that made my stay a success was equally impressive. Courteous, attent... See more

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Rated 3 out of 5 stars

We booked an Appartment via Travelstaytion. The appt was offered by Wonderfulitaly.eu (see review) We did have a dispute about the appartment. Yes, disappointing. Travelstaytion did resolve t... See more

Company replied

Rated 5 out of 5 stars

Enjoyed my stay, quick and easy process to check in, I did not experience any issues during my stay. The apartment was cleaned and as described online. Close to the old town and it was quiet around th... See more

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Rated 5 out of 5 stars

Booked and stayed in a very central flat in Paris. I had to amend my booking due to change of my travel dates, the customer service team was very helpful and addressed everything for me and the proper... See more

Rated 5 out of 5 stars

Recommend a stay here, clean, tidy all amenities you need and a short walk to City Centre

Company replied

Rated 5 out of 5 stars

Great views in Gatlinburg! This apartment was very nice, and provided excellent views of the Great Smoky Mountains. We enjoyed our stay very much, and would love to come back. Family of 4, including 2... See more

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Rated 5 out of 5 stars

Lovely apartment, was perfect for us with plenty of space, it is on a noisy road but it did not affect our stay as we were out most of the time.

Company replied

Rated 5 out of 5 stars

Our stay at the Downtown Houston 3BR Bachelorette Escape was absolutely perfect for celebrating my best friend! The home is truly incredible, boasting beautiful decor that perfectly matched the onlin... See more

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Rated 5 out of 5 stars

Exceptional quality accommodations and surroundings. The gate workers were extremely friendly and check in was a breeze. It was a decadent condo and I felt privileged to stay there.

Company replied

Rated 5 out of 5 stars

Super clean, very comfortable, great location (15 minute walk to Acropolis ), 200 ft from restaurants, market, produce market on Fridays, easy entrance- perfectly lovely 💕just bring salt and pepper

Company replied

Rated 5 out of 5 stars

We had the absolute pleasure of staying in this beautiful home in Crete for three weeks, and it was nothing short of amazing. From the moment we arrived, the hosts welcomed us with such warmth and gen... See more

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Rated 5 out of 5 stars

The views are phenomenal. The room is so spacious and clean. The host was kind, helpful, and responsive. 100% recommend a

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Rated 5 out of 5 stars

Great place in a great location! The grounds are beautiful with all of the flowers. Walking distance to some good places to eat. Only thing missing is A/C.

Company replied

Rated 5 out of 5 stars

At first a little confusion between the Marriott Villa, Travelstaytion & Mybnb emails but in the end all went well and was coordinated to my satisfaction.

Company replied

Rated 5 out of 5 stars

It was clean and location was great near several restaurants and stores.

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Rated 5 out of 5 stars

The townhouse was in a lovely location and very clean. Lots of hiking trails close to the house, and the area was very quiet. The Check in process very smooth and easy

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Rated 5 out of 5 stars

Lovely spacious villa with fantastic pool and outdoor area.

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Rated 5 out of 5 stars

Location, easy access, great service and clean. Would love to stay there again

Company replied

Rated 5 out of 5 stars

Villa was awesome & great location. Rosanna was outstanding, very helpful and welcoming...I would highly recommend!

Company replied

Rated 5 out of 5 stars

We had an excellent experience with the House everything was in clean order everything we needed was in the house it is a very nice neighborhood and the view was incredible thank you very much and I w... See more

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Rated 5 out of 5 stars

The house was clean and comfortable, and the neighborhood was very safe.

Company replied

Rated 5 out of 5 stars

We have been cooperating with TravelStaytion for a while. In the past, we encountered some issues with payment delays, but everything seems to have changed in 2025. Now, everything is on track. We are... See more

Company replied

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Company details

  1. Vacation Rental

Written by the company

TravelStaytion is one of the fastest growing holiday rentals platforms for professionally managed properties globally.


Contact info

4.2

Great

TrustScore 4 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

What a view to wake up to

What a view to wake up to, having breakfast on the balcony overlooking the lake was truly breathtaking. This property is just a short walk from the center of Bellagio. Apartment is clean with everything you need.

October 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great appartement with a nice terrace…

Great appartement with a nice terrace in the city center.

October 9, 2025
Unprompted review
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Reply from TravelStaytion

Thank you for the awesome review, Niklas ! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Best Regards, TravelStaytion

Rated 1 out of 5 stars

Sorry not sorry.

Sorry not sorry.
1 we were not able to get into our appartment at the promised time.
2 the internet promised was not working.
3 the parking stated in the add, was an offer to book a garage a thirty minute walk away from the apartment.
Travelstation dismissed every complaint, with bad excuses. “We did not inform, them about our arrival time, and make that an excuse for not being ready on time. They clearly stated a timeslot in our info mail. The internet suddenly was said to be not operational, despite the information in the mail. The parking was not included despite the app indicating it.
The do not take responsibility for what they promise.

October 12, 2025
Unprompted review
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Reply from TravelStaytion

Dear Morten,
Thank you very much for taking the time to share your feedback regarding your recent stay. We are truly sorry to hear that your experience did not fully meet your expectations.
Please allow us to kindly clarify that the information concerning the Wi-Fi and parking options was accurately presented in the property’s listing description. We understand, however, that this may have caused some misunderstanding, and we sincerely regret any inconvenience this might have created.
As a gesture of goodwill, our local team was pleased to offer a complimentary late check-out, and we hope this provided some additional comfort during your stay.
We genuinely appreciate your comments, as they help us continue improving both our communication and the guest experience. Should you wish to discuss your stay further, we remain at your full disposal.
Warm regards,
TravelStaytion

Rated 5 out of 5 stars

Home away from home

I had a great experience at Hono Kai resorts on Maui. It was a cute little vacation rental just small enough for me with a kitchen, living room, bath and bed. It was cozy, clean, quiet, and the ocean sounds made it great for sleep. Air conditioning allowed for cool air on very hot days. The resort is very close to the Maui Oceanarium, shops, gas if you drive, bus transit, coffee cafes, activities and entry into the highway is super close if you drive. I loved staying here.
~Kiana

October 3, 2025
Unprompted review
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Reply from TravelStaytion

Dear Kiana, thank you very much for your kind review. We are delighted to hear that you had a wonderful experience. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

Kind regards,
TravelStaytion

Rated 5 out of 5 stars

Superb stay

Super clean, very comfortable, great location (15 minute walk to Acropolis ), 200 ft from restaurants, market, produce market on Fridays, easy entrance- perfectly lovely 💕just bring salt and pepper

October 3, 2025
Unprompted review
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Reply from TravelStaytion

Dear Kirston, Thank you so much for your lovely review! We hope to welcome you back again soon. Best Regards,
TravelStaytion

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Rated 5 out of 5 stars

2nd time staying here

2nd time staying here. It was clean and in a great location.

October 3, 2025
Unprompted review
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Reply from TravelStaytion

Dear Esporonza, thank you so much for staying with us again and for sharing your kind feedback! It’s always a pleasure to welcome returning guests, and we hope to see you again soon!
Best Regards,
TravelStaytion

Rated 5 out of 5 stars

Lovely Villa in a great location

We had a lovely week long stay at a Villa Clio. The villa had a pool and BBQ which we made good use of and there were also many local restaurants within 20-30 mins walking distance for great food. The location was close to many amenities and the cove was great for snorkelling and the nearby Garakas Beach had a great beach and crystal clear water. Nicole was really responsive when we messaged her with a couple of questions and recommended a great local restaurant and a supermarket to get BBQ coals from.

September 27, 2025
Unprompted review
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Reply from TravelStaytion

Dear Ak, Thank you for your lovely review!
We’re glad you enjoyed your stay and had a great time at the villa and nearby areas. We hope to welcome you back again soon!

Best regards,
TravelStaytion

Rated 5 out of 5 stars

Recommend a stay here and will definitely use again

Recommend a stay here, clean, tidy all amenities you need and a short walk to City Centre

September 27, 2025
Unprompted review
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Reply from TravelStaytion

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Best Regards
TravelStaytion

Rated 5 out of 5 stars

Comfortable and so much more !

This is a lovely property.
The gardens are lush, the pool is perfect, there's inviting outdoor spaces to relax and dine, and the bonus of secure off street parking.
If you like to cook the kitchen is well equipped. The bedrooms are generously sized and the beds are comfortable.
We were two couples so great to find a place where each couple could have a private bathroom and a king sized bed.
It is a quick drive or bike ride to a number of towns and grocery stores. There's restaurants about a 15 minute walk away.
Our host was timely and responsive to emails and questions.

September 17, 2025
Unprompted review
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Reply from TravelStaytion

Dear MJC,
Thank you so much for your great review! We really appreciate it and hope to welcome you back soon.
Best Regards,
TravelStaytion

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Rated 5 out of 5 stars

Loved our Chania apartment stay

Loved our Chania apartment stay! This place was perfectly located to walk to old town and the harbor. Convenient to grocery stores, bakeries, dinner spots,shopping and more. The apartment was clean and spacious with all amenities needed! We really enjoyed our stay.

September 13, 2025
Unprompted review
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Reply from TravelStaytion

Dear Michelle, Thank you very much for your kind words! We are delighted to hear that you enjoyed your stay and found the apartment comfortable and conveniently located. It would be our pleasure to welcome you back anytime.
Best Regards,
TravelStaytion

Rated 5 out of 5 stars

Great accommodation, close to the heart of Chester!

The property was just as described and photos. Great location, walkable to Chester town centre. The guest care team were brilliant with clear instructions, great communication throughout.

The property was spacious, clean and full of great amenity.

Will definitely consider stopping emhere or at one of the other one of their properties

September 18, 2025
Unprompted review
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Reply from TravelStaytion

Dear Matthew, Thank you very much for your kind review. We are glad you enjoyed the property and our service, and we would be happy to welcome you again in the future.
Best Regards,
TravelStaytion

Rated 5 out of 5 stars

Rome Apartment Vacation Rental

At first a little confusion between the Marriott Villa, Travelstaytion & Mybnb emails but in the end all went well and was coordinated to my satisfaction.

August 20, 2025
Unprompted review
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Reply from TravelStaytion

Dear Pedro, Thank you for your kind review! We’re glad everything was coordinated smoothly in the end and that you had a satisfying experience. We look forward to welcoming you again! Best Regards TravelStaytion

Rated 5 out of 5 stars

Lovely spacious villa…

Lovely spacious villa with fantastic pool and outdoor area.

September 2, 2025
Unprompted review
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Reply from TravelStaytion

Dear Richard, Thank you for your wonderful feedback! We’re delighted you enjoyed your stay, and we hope to host you again soon. Best Regards,
TravelStaytion

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Rated 1 out of 5 stars

Booked and paid for a villa 4 months in…

Booked and paid for a villa 4 months in advance but canceled our reservation a few hours after check-in with no justification at peak season in Kefalonia

August 17, 2025
Unprompted review
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Reply from TravelStaytion

Dear Grigorios,

Thank you very much for your honest feedback, and please accept our sincere apologies for the inconvenience you faced during your recent experience with us.

We completely understand how frustrating it must have been to face a last-minute cancellation from your host, especially on such short notice. While this situation was unfortunately beyond our control, we regret the disruption it caused and the limited options it left us with to arrange a suitable alternative. We truly hope that the compensation offered helped, even in a small way, to ease the inconvenience.

It would be our genuine honor to welcome you again in the future and ensure you enjoy a smooth and worry-free stay with us. Once again, please accept our heartfelt apologies and our appreciation for your understanding.

We remain at your full disposal for any further assistance.

Best regards,
TravelStaytion

Rated 5 out of 5 stars

Perfect stay

The villa was very nice, we loved the pool the beds are great. We were a family of 4 with teenagers. We rented through Hotels.com, it was easy to communicate with lessor. We rented a car and visited different beaches during our stay. I highly recommend this wonderful villa.

August 11, 2025
Unprompted review
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Reply from TravelStaytion

Dear Sara,
We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future!
Warm Regards,
TravelStaytion

Rated 1 out of 5 stars

Said pets welcome

Said pets welcome, then (after booking) we get told we have to pay 96€ per day for a second pet! And when try to cancel get less than half what we already paid back!
Avoid! Avoid! Avoud!

August 16, 2025
Unprompted review
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Reply from TravelStaytion

Dear Dmaher,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. To better understand what happened and to provide you with the right support, we kindly invite you to reach out to us directly at customerservice@travelstaytion.com
or by phone at +44 (0) 20 3624 0359.
We would be more than happy to carefully review your case and offer you the necessary guidance and assistance.
Best regards,
TravelStaytion

Rated 3 out of 5 stars

Appartment sucks, service afterwards ok!

We booked an Appartment via Travelstaytion. The appt was offered by Wonderfulitaly.eu
(see review)

We did have a dispute about the appartment. Yes, disappointing.

Travelstaytion did resolve the dispute to our satisfaction. Professional, friendly en swift.

August 14, 2025
Unprompted review
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Reply from TravelStaytion

Dear Kwastenaar,
Thank you for taking the time to share your recent experience with our services. Your feedback is very important to us, and we truly appreciate your honest comments.
We are pleased to hear that the resolution was satisfactory for you. Should you require any further assistance, please do not hesitate to contact us directly.
Best regards,
TravelStaytion

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Rated 5 out of 5 stars

Location

Location, easy access, great service and clean. Would love to stay there again

August 2, 2025
Unprompted review
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Reply from TravelStaytion

Dear Lee, thank you so much for your wonderful feedback! We’re delighted you enjoyed your stay, and we’d be happy to welcome you back anytime.
Best Regards,
TravelStaytion

Rated 5 out of 5 stars

We had the absolute pleasure of staying…

We had the absolute pleasure of staying in this beautiful home in Crete for three weeks, and it was nothing short of amazing. From the moment we arrived, the hosts welcomed us with such warmth and genuine hospitality that we immediately felt at home. The house itself is stunning – immaculately clean, incredibly spacious, and filled with natural light. Every room is thoughtfully designed, creating a peaceful and comfortable atmosphere. The amenities available made our stay effortless and relaxing. Whether we were preparing meals, lounging indoors, or just enjoying quiet moments, everything we needed was right at our fingertips. The hosts went above and beyond to ensure we were comfortable. They were always attentive, kind, and gracious – truly some of the most accommodating people we've ever encountered on our travels. Their attention to detail and sincere care for our experience made a lasting impression. We couldn't have asked for a better place to stay while visiting family on the beautiful island of Crete. This home was the perfect sanctuary during our time here, and we are so grateful for the incredible hospitality. The location was absolutely perfect. We were just a short drive from some of the most beautiful beaches on the island, and close to a lively downtown area filled with wonderful shops, delicious restaurants, and vibrant nightlife. It was so convenient to explore everything Crete has to offer while still having a quiet, peaceful home to return to each day. To anyone considering a stay here: don’t hesitate! This is a rare gem, and you will be well taken care of. We will definitely return when we’re back in Crete!

July 11, 2025
Unprompted review
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Reply from TravelStaytion

Dear Kleo,

Thank you so much for your wonderful feedback. We are truly delighted to hear that you felt at home and enjoyed every aspect of your stay. It was a pleasure hosting you, and knowing that your time in Crete was memorable means a lot to us. We look forward to welcoming you back whenever your travels bring you here again.

Best regards,
TravelStaytion

Rated 5 out of 5 stars

Amazing place

Amazing place

July 26, 2025
Unprompted review
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Reply from TravelStaytion

Dear Gilles, thank you for the great review! We are so happy you loved your experience and can’t wait to have you back for your next holidays. Until then, we are here if you need anything.
Best Regards,
TravelStaytion

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