Top Worktops Reviews 5,145

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of both the products and the service provided. Consumers appreciate the clear and easy-to-navigate website, which simplifies the selection process. The ordering process is also described as straightforward and efficient. People highlight the excellent communication throughout the entire process, from initial inquiries to delivery updates. The delivery service is frequently commended for its promptness and the care taken in handling the products. Many reviewers specifically mention the helpfulness and friendliness of the staff, noting their willingness to assist with any questions or concerns.

Based on these reviews

Rated 5 out of 5 stars

Good customer service and helped me with an questions I had. Work top delivery was delayed a few hours on the day, but got a call informing me of this and am update as to when to expect it that same... See more

Rated 5 out of 5 stars

Top Worktops had exactly what I was looking for with a price that beat everyone else. I needed a unique size, and all the competitors offered longer lengths at much higher prices. I was able to get a... See more

Rated 5 out of 5 stars

Needed worktop to match an existing one. Visited several websites but couldn’t find 65cm wide 2 cm thick. Looked like would have to buy wider top and cut it down. Then found Top Worktops they had a l... See more

Rated 5 out of 5 stars

Extremely high quality oak worktops. I got the super stave work top, and the finish is very professional and gives off a luxurious wooden effect. The shipping was also extremely fast. An all rounder!

Rated 5 out of 5 stars

Would recommend. Bought a Walnut desktop from them and actually had a poor quality piece delivered but they they looked at the pictures and no questions asked no fuss had it picked up and a top qual... See more

Rated 5 out of 5 stars

I’ve bought a number of worktops here over several years for my own homes and those of other family members. The quality is always excellent, the cuts are made with perfect precision, the delivery ve... See more

Rated 5 out of 5 stars

I decided to go with Top Woktops for our 10 metres of prime oak 38mm worktops after reading reviews, and I was not disappointed. I’m a keen DIYer so I decided to measure up and submit a plan to topwo... See more

Rated 5 out of 5 stars

Hassle free purchase of a superior quality oak worktop at a great price compared to everywhere else, even with the delivery charge. Delivery was a breeze as they do it themselves, phone call when nea... See more

Rated 5 out of 5 stars

Order delivered within a week. Quality product no issues. Highly recommend to anyone looking a wooden worktop.

Rated 5 out of 5 stars

Great pre sales advice to help us with out decision with what exactly to buy, prompt service at all times, delivered exactly as arranged. Having received the worktops we were stunned by their beauty... See more

Rated 5 out of 5 stars

Website is slightly challenging (just needs a bit of updating to descriptions and functionality) but the humans I dealt with were quick to respond and happy to help. Delivery happened quickly and prod... See more

Rated 5 out of 5 stars

After spending quite some time looking at different suppliers I came across Top worktops. I knew exactly which type i was looking for.. Nobody could match them on the price. I placed my order online a... See more

Rated 5 out of 5 stars

Very clear website making choice of worktop easy. Ordering process clear and easy to use. Order to dispatch very quick. Communication first class and delivery tracking good. Delivery company careful a... See more

Rated 5 out of 5 stars

I’m very happy with the quality of my shadow grey compact laminate from Top Worktops. Excellent customer service with updates on my delivery. Really happy and by far cheaper than other supplier... See more

Rated 5 out of 5 stars

The entire process of using Top Worktops, from ordering to delivery, was as straightfoward and professional as I hoped it would be. Well laid out & easy to navigate website & payment process, deliv... See more

Rated 5 out of 5 stars

Delivered the day before expected delivery, which was appreciated. Lovely worktops, very happy with how they look in my new kitchen! I got disconnected to the online support chat and then shortly g... See more

Rated 5 out of 5 stars

Friendly sales rep helped me figure out some detailing I was looking for, with some helpful images. Prompt delivery, good service

Rated 5 out of 5 stars

We wanted a few cuts making on the worktop we order to make the job easier for us and the service was fantastic, very easy to arrange what we wanted. The worktop is beautiful and top quality.... See more

Rated 5 out of 5 stars

The quality of the worktop I bought is fabulous! The whole experience from initial phone call, to collection in Middleton was great. I called to see if it was possible to collect from the Middleton... See more

Rated 5 out of 5 stars

The delivery/lead times were far better than other comparison companies. The quality of the worktop and moulded edging is exceptional. Cannot fault the product.

Rated 5 out of 5 stars

Seamless from end to end and 2 days prior to my delivery I needed to amend my order ( increase metre quantity required) . This was done while I was on the phone . Updated on delivery slot day bef... See more

Rated 5 out of 5 stars

Had exactly the worktop I wanted, ordering was easy and delivery slots organised to ensure I was at home. The worktop arrived on time and was handled well by the delivery driver. Worktop is good... See more

Rated 5 out of 5 stars

The website was straightforward and easy to use, making it simple to compare different wood types for the worktop I was looking for. I was especially drawn to the full stave tops, preferring... See more

Rated 5 out of 5 stars

Easy and clear to understand website, ordered the correct length and thickness. Delivered on time and provided with updates of tracking.

Rated 5 out of 5 stars

Excellent oak worktop. Very easy to communicate with the company who also provided updates on the order and delivery service. Thank you. I would use this company again.

Rated 5 out of 5 stars

From my first point of contact with the very helpful and lovely Pat this has been a much better experience than previous worktop providers I have used. For the price I wasn't expecting it to be so goo... See more

Rated 5 out of 5 stars

Very helpful staff , fare prices and good communication. Thanks Ian Mac PLEASE SEND CHEESE BOARD TO :- Primrose House. Primrose Hill Newfield Bishop Auckland DL14 8BQ

Rated 5 out of 5 stars

Easy to use website: was able to order exactly what I wanted. Great customer service: when I rang to check delivery and at point of delivery. Prompt dispatch. Recommended.

Rated 5 out of 5 stars

Love the quality of these worktops, plenty of depth for us to router in LED lights and a nice edge . The guys who delivered were so helpful to unload them for me. Excellent service all round from star... See more

Rated 5 out of 5 stars

Great price and speedy delivery. Was kept up to date from order to delivery. Delivery drivers carried it to where it needed to be. Its a lovely worktop and would definitely use again 😊

Rated 5 out of 5 stars

Second set of worktops from these guys. Great quality and service with prompt delivery on both occasions. Competitively priced and would recommend and use again.

Rated 5 out of 5 stars

An excellent product. Worktop beautifully made with fine grained timber. Delivered on time to the minute. A very good value package altogether. Much recommended.

Rated 5 out of 5 stars

We received excellent customer service from Pat and Diane. They were happy to help with any questions we had, provided great communication with fast, efficient delivery and we are delighted with our w... See more

Rated 5 out of 5 stars

I collected from their London Depot, cheap prices, good timber and well manufactured. Service was polite when I collected too. Will be using again!

Rated 5 out of 5 stars

Great price, only installed yesterday but the quality seems great. Fast delivery as long as you call to confirm as advised on the email.

Rated 5 out of 5 stars

Before I purchased my worktop I contacted the firm to ask some questions, the reply came promptly and and helped me make my choice, from there on I was kept informed of the progress and received regul... See more

Rated 5 out of 5 stars

Website was easy to use, good pricing and delivery came within the week, they deliver safe and quick. Cheers again

Rated 3 out of 5 stars

I ordered three super stave oak worktops and oak upstands. At the time of order I called Top Worktops to ask if I could pay an additional delivery fee, to have the worktops carried into my property as... See more

Rated 5 out of 5 stars

Sturdy, great looking oak worktops and efficient delivery to where I wanted them

Rated 5 out of 5 stars

I had an outstanding customer experience here. Recommended by my kitchen fitter. Ordered and received a phone call from a real life person who I dare say even worked for the company and understand the... See more

Rated 5 out of 5 stars

I have used Top Worktops for years, every order has been processed perfectly, and delivered on time. Would recommend.

Rated 5 out of 5 stars

Pat was lovely. I ordered over the phone as I had a couple of questions and, despite the system being down, she sorted me out and was super-helpful. Also, I've ordered before and the quality is great.... See more

Rated 5 out of 5 stars

Best Worktop Retailer One of the widest ranges of wood, competitive pricing and great customer service and support on the bespoke services. Email always replied to on the same day. Very happy.

Rated 5 out of 5 stars

We use Top Worktops for all of our Campervan oak worktops. Fair price, great communication, and a pleasure to speak do business with.

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Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler
  4. Wood Supplier

Information provided by various external sources

As a leading UK worktop supplier, Top Worktops have a huge range of kitchen solid wood worktops. Oak, walnut, iroko, wenge always in stock.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Great Customer Service

Good customer service and helped me with an questions I had. Work top delivery was delayed a few hours on the day, but got a call informing me of this and am update as to when to expect it that same day.

Countertop arrived in perfect shape no damage. Really happy would buy from them again!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy and clear to understand website, ordered the correct length and thickness.

Delivered on time and provided with updates of tracking.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I’m very happy with the quality of my shadow grey compact laminate from Top Worktops.

Excellent customer service with updates on my delivery.

Really happy and by far cheaper than other suppliers

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely high quality oak worktops

Extremely high quality oak worktops. I got the super stave work top, and the finish is very professional and gives off a luxurious wooden effect. The shipping was also extremely fast. An all rounder!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Just what I needed!

Top Worktops had exactly what I was looking for with a price that beat everyone else. I needed a unique size, and all the competitors offered longer lengths at much higher prices. I was able to get a 1 meter length of ash worktop to rip down to make two tops, for far less than I could find it anywhere else, and at a thickness much thicker than I was finding elsewhere as well. Shipping was quick, arrived a day earlier than anticipated. 10/10 experience. Will definitely use again. Thanks guys!

September 25, 2025
Unprompted review
Rated 3 out of 5 stars

Mixed experience

I ordered three super stave oak worktops and oak upstands. At the time of order I called Top Worktops to ask if I could pay an additional delivery fee, to have the worktops carried into my property as we are up 21 steps. I was reassured the worktops would be delivered into a room of my choice at no additional fee. The delivery drivers, of only one could/would speak English, refused to offload the worktops, let alone carry them into my home. They stated the steps were dangerous, which is not the case. It was a late delivery slot, so at 9pm in the evening, this left my 57 year old partner and 63 year old neighbour having to offload the worktops from the lorry and carry them into the house. They were stored flat for three days, on installation both 2m worktops were warped. I paid for 3 coats of pre-oiling. I'm not convinced 3 coats had been applied, as after I applied one additional coat there was a significant improvement in the appearance and again after a second additional coat. The worktops were poorly packaged in just one layer of plastic and one had some slight damage to the edge, possibly caused by strapping or movement during transit. Once installed and oiled the worktops do look lovely but time will be the test of their quality. I do feel I was misled/lied to about delivery just to get my order. The email apology from Top Worktops about delivery and the warped worktop did little to alleviate my dissatisfaction. I also think it's very naff that they bribe customers with the 'potential' of a free chopping board if they leave a 5 star review! It's a pity as all other aspects of their customer service was very good.

September 5, 2025
Unprompted review

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