Verified
Such a heartening experience. It’s rare to find a company that not only prioritizes sustainability but backs it up with genuinely helpful customer service. Joseph helped me find recyclable cartridges... See more
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Verified
PCR arrived promptly but somehow the completed test must have got lost at the lab as the result was received at the Kant at 1820 on Saturday and result not received until 9.20 on Monday . We could not... See more
Verified
Outstanding customer service. Really pleasant helpful staff. They always call after you've placed the order to make sure you've ordered the correct product ( the Covid rules change so much that... See more
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Green Office helpfully offered (recycled) toilet paper and sanitiser in the early stage of the pandemic (remember the loo roll panic?). I think I was already on their mailing list as a green supplier.... See more
Company replied
Company details
- Office Supplies Store
- Fitted Furniture Supplier
- Office Furniture Store
- Office Supply Store
- Stationery Store
Written by the company
Make your office greener, for less! The Green Office, a leading supplier of sustainable office supplies in the UK, offers a vast range of eco-friendly products designed to help businesses minimise their environmental impact. We understand that quality and budget are important, so you can rest assured you won't be compromising on either when you choose The Green Office. Extensive Eco-Friendly Selection for a Sustainable Workplace: Our extensive selection of eco-conscious solutions includes everything from recycled paper and compostable pens to sustainable packaging and energy-efficient equipment. By choosing The Green Office, you can help your business significantly reduce its environmental footprint. We source our products from trusted manufacturers who share our commitment to sustainability and ethical practices. Exceptional Customer Service & Competitive Prices: We make it easy to be green! Our user-friendly online platform allows you to shop conveniently, while our friendly customer service team is always happy to answer any questions or assist you with your specific needs. We understand that every business is unique, which is why we work closely with our clients to create customised sustainable office solutions. Plus, we offer competitive prices on all our eco-friendly products, because going green shouldn't cost a fortune. Join the Sustainable Movement: At The Green Office, we believe that even small changes can make a big difference. By choosing sustainable office supplies, your business can play a vital role in creating a greener future. We're proud to be at the forefront of this movement and excited to help you make the switch to eco-friendly office supplies!
Contact info
DEOS House, Romsey Ind. Est., SO51 0HR, Romsey, Hampshire, United Kingdom
- 023 8082 1013
- customerservice@thegreenoffice.co.uk
- www.thegreenoffice.co.uk
4.6
Excellent
775 reviews
Verified
Such a heartening experience
Such a heartening experience. It’s rare to find a company that not only prioritizes sustainability but backs it up with genuinely helpful customer service. Joseph helped me find recyclable cartridges and 100% recycled paper, and especially when paired with carbon offsetting through their tree planting scheme. The Green Office is a fantastic company, it has impact on multiple fronts: waste reduction, resource conservation, and climate action. Excellent
October 8, 2025
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Verified
Excellent customer service
Excellent customer service, good value and prompt delivery.
September 3, 2025
Verified
Green Office are a must for business
Green Office always have what I am looking for, if I need any help or recommendations, Joseph is always so willing and helpful. Using Green Office makes ordering so simple, with the added bonus of supporting our sustainability pledge.
June 19, 2025
Verified
Great all round experience
Great product - even better because it’s made in Europe - and great service
May 15, 2025
Reply from The Green Office
That's wonderful to hear! We're so glad you had a great all-around experience with us. It's fantastic to know you appreciate both the product and our service, and we're especially happy that our European-made products resonate with you. Thank you for your kind words!
Verified
Great response time
Great response time, very helpful Joseph Leishman, and supportive with our needs.
Great purchase, can't wait for delivery!
April 16, 2025
Reply from The Green Office
It's fantastic to hear you had such a positive experience! We're thrilled that Joseph was able to provide you with a great response time and be so helpful and supportive.
We're just as excited for you to receive your purchase! We're sure you'll love it.
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Verified
Fantastic service with next day…
Fantastic service with next day delivery, recommended
seller.
April 1, 2025
Reply from The Green Office
That's wonderful to hear! We're so pleased you had fantastic service and that our next-day delivery met your expectations. Thank you so much for recommending us – we really appreciate it!
Verified
Always a pleasure doing business with…
Always a pleasure doing business with The Green Office. It is so rare these days to feel you are supported and engaged with, and they do this well. Very responsive, reliable and great customer service t and love your ethics! keep doing what your doing!
March 6, 2025
Reply from The Green Office
What incredibly kind words! Thank you so much for taking the time to leave such a fantastic review.
It genuinely means a lot to us to hear that you consistently find it a pleasure doing business with The Green Office. We truly strive to ensure our customers feel supported and engaged, so knowing we're achieving that is wonderful feedback.
We're thrilled that you find us responsive, reliable, and that our customer service stands out for you. And we're especially grateful that our ethics resonate with you!
Rest assured, we'll keep doing our best to maintain the high standards you appreciate. Thanks again for your continued support!
Verified
Great customer service
Great customer service, price match promise was met and choice of quick delivery or standard 2-3 days. Thing I love about the company is the promotion of environmentally friendly items for businesses and the free tree gift.
February 5, 2025
Verified
Definitely recommend
Extremely efficient from setting up an account, website easy to use, prompt delivery.
Would highly recommend.
January 24, 2025
Reply from The Green Office
Dear Lorraine,
Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our service, from setting up your account to receiving your delivery.
We strive to make our website user-friendly and our delivery process as efficient as possible, so it's fantastic to know that we're meeting those goals.
Thanks again for your recommendation, and we look forward to serving you again soon!
Sincerely,
The Green Office Team
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Reply from The Green Office
Hi Terrence,
Thank you for your feedback! We're glad you like our website. We appreciate you taking the time to share your first impressions.
Please don't hesitate to reach out if you have any questions or need anything at all. We look forward to serving you in the future!
Sincerely,
The Green Office Team
Verified
Very easy to use and checkout.
January 23, 2025
Reply from The Green Office
Hi Ewan,
Thanks for the great review! We're so glad you found The Green Office easy to use and the checkout process smooth. We appreciate you taking the time to share your positive experience. We hope to see you again soon!
Sincerely,
The Green Office Team
Verified
Immediate response to my enquiry
Immediate response to my enquiry. Cant get better than that.
Thank you
January 15, 2025
Reply from The Green Office
Hi Tina.
Thank you so much for your kind words! We're thrilled you experienced such a prompt response to your enquiry. Providing quick and efficient service is a top priority for us, so we're delighted to hear we hit the mark. We appreciate your feedback!
Sincerely,
The Green Office Team
Verified
Good website and good communication
January 2, 2025
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Verified
It was so easy to order
It was so easy to order, thank you so much as I'm not very technical lol
December 14, 2024
Verified
Great product
Great product. Good service. Let down by delivery company who delivered a day later than they said.
November 1, 2024
Reply from The Green Office
Thank you for your review of TheGreenOffice.co.uk. We're delighted to hear that you were pleased with our product and the service provided. However, we're sorry to learn that the delivery did not meet your expectations. We take all feedback regarding our delivery partners seriously as it impacts our overall customer experience.
Please rest assured that we will communicate your experience with our delivery service provider to help prevent such issues in the future. If this delay has caused any inconvenience, we would like to make it right. Could you please get in touch with our customer service team at customerservice@thegreenoffice.co.uk so we can discuss how we can improve your experience with us?
Thank you once again for your valuable feedback.
Best regards,
Customer Relations Team
TheGreenOffice.co.uk
Verified
Excellent customer service.
I had been given a discount voucher but the website did not give the discount. I emailed them and was phoned within the hour. Evidently there was glitch in their system and they said not to bother they would post straightway and not charge p&p. Excellent customer service.
October 21, 2024
Reply from The Green Office
Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you faced with the discount voucher on our website. However, we are very pleased that our team was able to address your issue promptly and to your satisfaction.
At The Green Office, we aim to resolve any issues as quickly as possible, and it's heartening to know our efforts were recognized. Your feedback about our customer service being excellent is greatly appreciated, and it helps us ensure that we maintain high standards.
Should you encounter any further issues or have any more feedback, please feel free to contact us directly. We look forward to your continued support, and we hope to make your next shopping experience seamless and enjoyable.
Warm regards,
Customer Experience Team
Verified
Green but not slick
Good to see a business offering sustainable solutions. Sadly, however, there were significant delays in delivery (which required chasing twice), then to find half the order was missing. Refund requested by email, which then had to be chased via phone. Eventually refund provided. Pleasant enough over the phone, but general logistics and approach to customer service need polishing.
September 6, 2024
Reply from The Green Office
Dear Sam,
Thank you for taking the time to share your feedback regarding your recent order. We are sincerely sorry that your experience did not meet your expectations.
We understand that delays in delivery and missing items can be frustrating, and we apologise for any inconvenience this may have caused. We are committed to improving our logistics and customer service processes to prevent such issues from occurring in the future.
We have reviewed your feedback and have initiated an investigation into the specific delays and missing items associated with your order to identify any underlying causes.
We appreciate your patience and understanding as we work to resolve these issues. Please rest assured that we are taking your feedback seriously and are committed to providing you with a positive experience in the future.
If you have any further questions or concerns, please do not hesitate to contact our customer service team.
Sincerely,
The Green Office Team
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Verified
Took my money when the item wasn’t in…
Took my money when the item wasn’t in stock, was told it would be with me, chased again to be told it’s on back order. Total bunch of thieves. Couldn’t be bothered to let me know until I pushed for an update after weeks of having my money. Crap customer service. Honesty keeps customers
August 28, 2024
Reply from The Green Office
Dear Mrs Antoinette Towers
Please be assured that we take your concerns seriously and will be reviewing our processes to prevent such occurrences in the future. We value our customers' trust and satisfaction above all else, and we are committed to making the necessary improvements to ensure a better experience for everyone.
While we understand your disappointment, we kindly request that you refrain from using language that could be perceived as inflammatory or accusatory. We are here to help and resolve any issues to the best of our ability.
If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We are dedicated to finding a solution that addresses your needs.
Thank you for your understanding and for giving us the opportunity to improve our service.
Best regards,
Customer Service Oversight
Verified
Great customer service!
Great customer service!
Always happy to assist. I love the fact that we have a tree for every order above £50 (great for our BCorp and ESG). Deliveries always on time. Great selection of products, and it make you feel like you're doing your bit towards a greener environment.
September 19, 2024
Reply from The Green Office
We are delighted to hear that you had a positive experience with your recent order. Your kind words mean a lot to us.
We are committed to providing excellent customer service and making a positive impact on the environment. We are thrilled to know that our tree planting initiative for orders over £50 is appreciated and contributes to your BCorp and ESG goals.
Thank you again for your support and for choosing The Green Office. We look forward to serving you again in the future.
Sincerely,
The Green Office Team
Verified
Quick & easy website to place orders
Quick & easy website to place orders. Also the only place I could find what I wanted, amazing fast order process. Would highly recommend.
September 19, 2024
Reply from The Green Office
Dear CA,
We're delighted to hear you had a great experience. Thank you for your kind words and for choosing The Green Office.
Sincerely,
The Green Office Team
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