Verified
Amazing customer service, went above and beyond to get my parcel to me in time. Thank you, very pleased and my mum loves her bag!
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Verified
Not having the required charm in store,the lovly lady,quickly went about finding a replacement, and found one much more meaningful. Couldn't be more helpful,, always do their best to accommodate. Beau... See more
Thank you to fabulous staff at Kismet. A real customer focused approach & fantastic communication meant an item I had been struggling to find as a special present was sourced. Thank you for "going the... See more
Verified
Unfortunately the ornament we ordered from Kismet arrived broken. Through no fault of Kismet’s I hasten to add. I advised them at 6.00 pm Monday and by 7.00 pm had received a full refund and a fulso... See more
Company details
Written by the company
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contact info
5 The Pier, Hall Street, NP12 1NT, Blackwood, United Kingdom
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4.9
Excellent
117 reviews
Verified
Amazing customer service
Amazing customer service, went above and beyond to get my parcel to me in time. Thank you, very pleased and my mum loves her bag!
August 9, 2025
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Verified
Very friendly helpful staff
July 9, 2025
Verified
Fantastic service
Fantastic service! Speedy despatch. Gorgeous bag! So delighted with everything. Thank you so much for my lovely Soruka bags!!!
April 21, 2025
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Excellent service again back for more…
Excellent service again back for more Jellycats from them, staff are great and they have a great selection and we even had some cake and coffee this time in there tea room which was delicious!
March 16, 2025
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Verified
Thank you to fabulous staff at Kismet
Thank you to fabulous staff at Kismet. A real customer focused approach & fantastic communication meant an item I had been struggling to find as a special present was sourced. Thank you for "going the extra mile" :)
March 22, 2025
Unprompted review
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Highly recommend
Excellent customer care and order received in Excellent condition
November 10, 2024
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Lovely items in the shop friendly staff…
Lovely items in the shop friendly staff , staff were really helpful definitely be returning soon
October 10, 2024
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Brilliant purchase
Website easy to navigate. Great choice of products. Received exactly what I wanted at great price.
October 13, 2024
Verified
I made 2 online orders to be collected…
I made 2 online orders to be collected in the shop. It was easy to do and kismet were very quick to respond. When I picked up the items the staff were friendly and helpful.
September 28, 2024
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Bought my daughters jelly cat
Bought my daughters jelly cat, lots to choose from and price isn’t too bad. Lovely items for sale and friendly staff
May 28, 2024
Fantastic service and price
Fantastic service and price! I had query prior to purchase, which was answered promptly. My order arrived the following day - I can't fault a single thing, I highly recommend and I will certainly be returning to buy more in the future.
July 25, 2024
Unprompted review
Verified
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