Excellent, prompt and friendly service. Everything explained and all my queries answered. Lauren and Lee looked after me so well! My lovely new (to me) car was delivered on time as agreed. One very ha... See more
Company replied
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Excellent, prompt and friendly service. Everything explained and all my queries answered. Lauren and Lee looked after me so well! My lovely new (to me) car was delivered on time as agreed. One very ha... See more
Company replied
Kieron Smith was really welcoming when we popped in to enquire about a new car. He was personable and although it was his 4th day with the business - he wasn't phased with his new surroundings or bein... See more
Company replied
Can't fault the service from Lauren Dean, went above and beyond, due to the original car been storm damaged in transit. This then caused an issue that was dealt with quickly, rather than waiting a fur... See more
Company replied
The communication and advice I received from Lauren during the process of upgrading my car was great, approachable, friendly and kind. Vauxhall is a great dealership and I love my car, Vauxhall cust... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom
Replied to 74% of negative reviews
Typically replies within 1 week
Excellent, prompt and friendly service. Everything explained and all my queries answered. Lauren and Lee looked after me so well! My lovely new (to me) car was delivered on time as agreed. One very happy customer and would highly recommend this dealership to anyone looking for a new or pre-loved car.
Reply from Stellantis &You UK - Vauxhall Crawley
The communication and advice I received from Lauren during the process of upgrading my car was great, approachable, friendly and kind.
Vauxhall is a great dealership and I love my car, Vauxhall customer services are always very helpful if there’s ever a concern or worry.
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren Dean made us very welcome and met our demands without any issue. Would come back again
Reply from Stellantis &You UK - Vauxhall Crawley
Excellent service from Izzy and Lauren in the Crawley branch. Looked after me from beginning to end.
Reply from Stellantis &You UK - Vauxhall Crawley
I have bought many cars from Crawley and had no issues. Lauren looked after me well and my family members all have Vauxhalls and every time the service has been excellent
Reply from Stellantis &You UK - Vauxhall Crawley
Excellent customer service, friendly staff
Reply from Stellantis &You UK - Vauxhall Crawley
Can't fault the service from Lauren Dean, went above and beyond, due to the original car been storm damaged in transit. This then caused an issue that was dealt with quickly, rather than waiting a further 6 weeks, a new one was sourced quickly.
Reply from Stellantis &You UK - Vauxhall Crawley
Friendly staff at Vauxhall Stellantis Crawley. Really helpful with the purchase of my car and always available to talk to me in person.
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren was extremely helpful and knowledgeable about the vehicle we were viewing. Highly recommended.
Reply from Stellantis &You UK - Vauxhall Crawley
Kieron Smith was really welcoming when we popped in to enquire about a new car. He was personable and although it was his 4th day with the business - he wasn't phased with his new surroundings or being able to advise us on the car we were looking at (and have since purchased!) All through the process, Kieron has kept us informed of next steps and has followed up super speedily with email confirmations etc etc. He made the whole buying experience a great experience and look forward to being able to pick up our car. He's a real asset to the dealership - great personality.
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren was fabulous! Very knowledgeable of the car, no hard selling. Made the whole process from start to finish really easy. So if you walk into this dealership, ask for Lauren Dean. 🤩
Reply from Stellantis &You UK - Vauxhall Crawley
Great service from Lauren and the car was ready to collect earlier than expected , would use again and recommend
Reply from Stellantis &You UK - Vauxhall Crawley
Great experience
Friendly staff, was offered a couple of test drives.
Lauren was worried when the exchange date had to be changed.
Nothing was too much trouble. Lots of emails to keep me updated
Reply from Stellantis &You UK - Vauxhall Crawley
Where do I even begin?! From the moment I walked into Stellantis Crawley, I felt like royalty — and by the time I drove away in my gorgeous, immaculate, absolutely purring used Vauxhall Corsa, I genuinely felt like I’d just made one of the best decisions of my life.
Let me start with Devon — a total superstar from the word go. You know when someone just gets it? That was Devon. Warm, knowledgeable, never pushy — just honest, enthusiastic, and clearly passionate about making sure I drove away with the perfect car for me. He listened to what I was looking for, took the time to understand my budget and my lifestyle, and then showed me a Corsa that, frankly, felt like it had been waiting just for me.
The car itself? OH. MY. GOODNESS. You’d never know it was used. It looked brand new. Immaculate inside and out. Every surface gleamed, every button worked like a charm, and it drove like a dream. Smooth, responsive, and surprisingly zippy — the Corsa is so much more than I expected. Parking sensors, infotainment screen, Bluetooth, the lot. And the fuel efficiency? Already saving me a fortune. I’ve honestly fallen in love with it.
But back to the experience — this is where Stellantis Crawley really blew me away. The entire team was friendly, helpful, and genuinely seemed thrilled to be handing me the keys. They walked me through everything with patience and transparency: full service history, warranty details, financing options, and even offered to tax the car there and then so I could drive off stress-free.
They made me feel seen, heard, and valued — which is rare enough these days, let alone at a car dealership. You can tell the team cares not just about cars, but about people. And that makes all the difference.
To anyone even thinking about buying a used car: DO YOURSELF A FAVOUR and visit Devon and the incredible team at Stellantis Crawley. Whether you’re a first-time buyer or a seasoned car enthusiast, I promise you’ll walk away with a big smile and the car of your dreams.
💯% would recommend.
💯% would return in the future.
💯% still smiling every time I see my Corsa on the drive.
THANK YOU, DEVON! THANK YOU, STELLANTIS! YOU’VE MADE ME A CUSTOMER FOR LIFE! 🙌🙌🙌
Reply from Stellantis &You UK - Vauxhall Crawley
Very happy with my visit in Stellantis Crawley. Isobel was very professional and i was very pleased with her approach. If I want to buy a car in the future I would definitely speak to her.
Reply from Stellantis &You UK - Vauxhall Crawley
Issy was brilliant and helped us negotiate our way to part exchanging our Astra for our new car
Reply from Stellantis &You UK - Vauxhall Crawley
I have had a wonderful experience trading in my old car and replacing it with a new one.
Lauren has been amazing with keeping in touch with us throughout the whole process. From going through all the options available and right up to handover.
Couldn’t be any more pleased with how well I’ve been treated
Reply from Stellantis &You UK - Vauxhall Crawley
As usual Lauren was as helpful as ever as our previous car purchases
Reply from Stellantis &You UK - Vauxhall Crawley
If you’re looking to buy a car I would absolutely recommend contacting Izzy. She is amazing at what she does, she’s very knowledgeable, and the communication with her could not be any better! Best customer service from Izzy.
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren helped with my wish list and we finally came to my choice of model
Reply from Stellantis &You UK - Vauxhall Crawley
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