Got into a bit of financial bother after having to give up work due to health reasons. The team were really supportive and helped me work out a plan to get me back on track Thank you
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Financing from Snap helps merchants help their customers. Empower your customers today with finance from Snap Finance. Join now.
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Great support
Got into a bit of financial bother after having to give up work due to health reasons.
The team were really supportive and helped me work out a plan to get me back on track
Thank you
It was real easy and assured to get…
It was real easy and assured to get finance from snap finance thank you very much
I was assist by Maria and she was…
I was assist by Maria and she was amazing
Worst customer service
The payments links they sent over the text doesn’t work and I have requested call backs few time and never received a call. Now they are blaming me that I missed payments. I have sent all the screenshots of the errors i got using the link provided by them still they wouldn’t consider that. I have cleared everything and closed the account so that I don’t have any hassle. Even though their payment links doesn’t work they have updated in my credit file that I missed the payment. What a shame. Worst customer service

Reply from Snap Finance UK Ltd
The loan was quite convenient and was very handy and helpful.
The company is genuine and straightforward.

Reply from Snap Finance UK Ltd
Outstsnding…
Snap finance are honestly brilliant,staff always happy to help,my recent enquiry was dealt with in a kind and proffesional manner

Reply from Snap Finance UK Ltd
Customer service a bit lacking
The process of applying is straightforward but there are a couple of negatives for me.
The app frequently doesn’t work and gets stuck on the login screen.
Customer service isn’t great. I used the chat function to try to sort a more complex query about a wheelchair purchase and the agent was really unhelpful. No care for customer service and certainly no going the extra mile to find a solution. Luckily the company where I am purchasing a wheelchair was much more accommodating!

Reply from Snap Finance UK Ltd
Was able to help me get back on track…
Was able to help me get back on track with my payments after falling behind because of unforseen circumstance.

Reply from Snap Finance UK Ltd
Excellent service well explained and…
Excellent service well explained and the app is so easy and quick to work.
Customer service very helpful.

Reply from Snap Finance UK Ltd
Absolutely brilliant company you make…
Absolutely brilliant company you make it so easy to purchase goods I could not normally afford customer service amazing thankyou snap will definitely use you again hopefully for carpets fully recommend

Reply from Snap Finance UK Ltd
I spoke to a lady called rebekah she…
I spoke to a lady called rebekah she was really helpful and understanding i really appreciate all her help

Reply from Snap Finance UK Ltd
Charged After Account Settled
I cleared my account balance with Snap Finance on 22nd September after speaking with an advisor who confirmed everything was settled. I even received a confirmation email stating my account was fully paid off. Despite this, Snap Finance still took a further payment of £749.50 on 25th September.
I have tried to contact them, but it has been extremely difficult to get a response and today they said they can not help and no one "is available". This is a serious issue — once an account is confirmed as settled, no further money should be taken. I am now chasing them for a refund that should never have been necessary in the first place.
This experience has caused me unnecessary stress and inconvenience, and I cannot recommend Snap Finance based on how poorly this situation has been handled.

Reply from Snap Finance UK Ltd
Listen when you speak to them
Listen when you speak to them, process is quick almost instant.
Deal with quite a few company selling different ranges.

Reply from Snap Finance UK Ltd
Absolute nightmare
Absolute nightmare. They rob you of all your money. I ve been paying my 70 pounds a month and my balance never went down. Now they threatening me with default. I emailed them numerous times to resolve the issue but its clearly a computer replying so we getting nowhere. Avoid at all cost. You wont get a single pence from me anymore you bunch of thiefs.

Reply from Snap Finance UK Ltd
Helpful in difficult situations and…
Helpful in difficult situations and friendly service

Reply from Snap Finance UK Ltd
Snap finance is a great way to buy the…
Snap finance is a great way to buy the things you want I have used them twice great company thank u and I will be using them again

Reply from Snap Finance UK Ltd
These guys have always been there for…
These guys have always been there for me when I’ve needed them to finance my mobility needs, my mobility scooter needed replacing and these were my go to to help me

Reply from Snap Finance UK Ltd
My problem was dealt with in no time…
My problem was dealt with in no time very helpful in every way thank you masons

Reply from Snap Finance UK Ltd
Helpful
Helpful, great communication and a quick turnaround, thank you

Reply from Snap Finance UK Ltd
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