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There are three factors that I think every customer evaluates a storage facility on and Stafford Ranch Self Storage is 5 star in my book. 1) Convenient location and hours ✔️ 2) Competitive rates ✔️... See more
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Invited
I have been a customer of the Stanford Ranch Self Storage ever since its opening several years ago and I have nothing but positive words. The manager, Susan, is an active young woman that is always re... See more
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Verified
Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasad... See more
Company replied
Invited
I highly recommend this business. The management team (consisting of Resident Manager Susan & Assistant Manager Dylan) is awesome —> they are super helpful, friendly, and customer service oriented. Th... See more
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Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
United States
- 818-989-6299
- www.smartselfstorage.com
0 stars
0 stars. Terrible customer service from the female workers. They just want your money. Would not recommend anyone to service here. So close to having friends and family come but better off at another self storage that don't lie.
They told use we get prorated for days we don't use as long as it wasn't over 10 days . We got everything out on the 3rd as quick as possible just to find out they won't refund anything. They never told us we were supposed to tell them 30 days ahead. Other self storage isn't like that. Will never come back.
June 3, 2025
Unprompted review
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Great services and price always
Great services and price always. Friendly staff too.
October 14, 2023
Unprompted review
Solid 5 stars for their customer service!
Solid 5 stars for their customer service! Great space, well organized! Thank you!
July 10, 2024
Unprompted review
outstanding service
All my contacts with the staff here have been exceptional; professional, helpful and friendly. The grounds are kept clean and security seems tight.
May 10, 2024
Unprompted review
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I recommend it.
I have been using ASAP utilities for the longest time. I recommend it.
April 10, 2024
Unprompted review
On site manager David will threaten and…
On site manager David will threaten and harass you if you actually show up to access your stuff. Never felt unsafe and threatened by a storage manager until now. Immediately moved out afterward, store your stuff elsewhere!
February 29, 2024
Unprompted review
Invited
Very friendly and helpful staff
Very friendly and helpful staff. Easy to get in and out of storage units.
August 26, 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
Invited
The professional attitude and service …
The professional attitude and service by the employees was outstanding. Very clean, safe and secure.
August 13, 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
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Invited
Great staff
September 1, 2023
Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Invited
Great storage place!
Staff is very friendly and very helpful. Facility is clean and safe. Prices are reasonable.
August 31, 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations. 😀
Invited
Very professional
Very professional, kind ,helpful, the facility is cleanest we’ve ever seen. We are very happy .
September 2, 2023
Reply from Smart Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Invited
Be comfortable
Very clean, spacious, security, all favorable, Mary was very helpful and friendly
August 30, 2023
Reply from Smart Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
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Invited
5 stars !
Super friendly, super clean, well maintained, great security and reasonably priced !
August 25, 2023
Reply from Smart Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Invited
The right place to store your stuff!
I highly recommend this business. The management team (consisting of Resident Manager Susan & Assistant Manager Dylan) is awesome —> they are super helpful, friendly, and customer service oriented. The property is quiet, clean, and in pristine condition. Security is great; and the units are well-maintained and alarmed. Stafford Ranch Self-Storage is conveniently located in Rocklin, not far from CA-65. Their prices are reasonable and competitive. Check them out on Yelp, and you may receive a lock if you rent a unit.
August 29, 2023
Reply from Smart Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Invited
Very clean facilities
Very clean facilities. Staff was friendly and helpful which was a relief as moving can be a stressful time.
Thank you 😊
August 29, 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Invited
Facility is clean and well maintained
Facility is clean and well maintained. Staff are very friendly and helpful.
August 22, 2023
Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
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Deb is amazing
Deb is amazing. She helped us out and got us what we needed in 30mins. Thank you so much deb!!!!
August 18, 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
Invited
Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Invited
I really like Costomer service
I really like Costomer service,
Everywhere clean and safe .
August 30, 2023
Reply from Smart Self Storage
Thank you for taking the time to leave us a review!
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