Lighthouse Storage Reviews 297

Good experiences, good workers good service

Truly amazing costumer service at lighthouse storage in Fort Lauderdale.

April - and the rest of the staff are very accommodating, kind, and knowledgeable.

They know this business and it shows.
I highly recommend LHL for all of your storage needs.

I feel very comfortable with my belongings entrusted to this business.

The staff is top notch.

Only 3 months in and not once have they sent a reminder, sent an email for paid invoice AND raised the fee without notice! This was supposed to be a 12 month special. Therefore I'm filing a complaint with CFPB abd FTC. I have had it with the price fixing, increased unjustified rate fees and no maintenance at storage units!

Been a customer for over 3 yrs, poor lighting, mainly dead bulbs never replaced, complained several times, nothing ever happened, overworked customer support team, basically one person, doing everything. changes of rate and fees frequently, without warnings, Is my last month, stay away from them. Horrible customer service, and no corporate number to complain about it, I am glad I am out of there BS. Found a better space much cheaper with someone who cares small locally owned company.

Absolutely remarkable place! Everyone is so warm and fantastic. :)

I love this place. This is my second time using them. I really recommend them. April was so help full when I need a second storage unit. Thank you

Excellent service from the girls at front desk, I was in and out within 30 minutes, I dropped my monthly bill for similarly storage in $85 for four months, then after, still is going to be cheaper than the one I had with Cubsmart..Also, the place is newer and cleaner, I definitely recomend this place to friends and family.

Nice celan environment , good lighting, however, There would be nice of There were more dollys available.

Very quick to proceed during this covid 19 period.

Th staffs are rude and the unhelpful. I like the facility because it fits my needs

Great customer service in spite of COVID19.

I would absolutely would recommend Lighthouse Storage because of their customer service. Carla and April return calls promptly and go out of their way to help you. TheIr prices beat everyone else in town.

It was a good experience for me, I called on the phone, everything was handle over the phone, the price was great!! The set price was guaranteed for a whole year, Also everything was already waiting for me at my storage unit once I arrived...

Signup process very efficient, and employee very helpful.

I am thrilled with this spacious and easily accessed new storage facility in West Palm Beach. Glad I was able to move in while initial discounts were offered. It's filling up real fast and at their regular rates were considerably less than I was paying at a lless desirable facility!
I am a Happy Customer after only 2 weeks!!!

Excellent and profesional assistance in the process!!!!

The service was extraordinary, very accommodating.

Highly recommend renting from Lighthouse Storage.
The place is very clean and temperature feels very comfortably cool.