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Neville Shaw, our agent, is excellent. He is let down by SJP infrastructure. (1) Breakdowns are too frequent. (2) It does not compare SJP performance upfront against relevant measures. (3) It shoul... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Invited
The company has done well and I think moved with the times in terms of social and environmental responsibility. The fees are made more transparent and remain fairly dear. The funds need to improve to... See more
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Have recently transferred my pension to SJP on the back of many years of support they have given to my mum and dad on their investments. I have not been disappointed in this decision. Barron provide... See more
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My advisor for SJP is great, provides comprehensive information to make decisions. SJP send a lot of correspondence which is good, however if not financially guided or trained this is a hard read espe... See more
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Vinnie Jones my adviser is a well experienced in financial management. He explains things in layman’s terms and nothing is too much trouble for him, home visits, constant texts and updates , plus he’s... See more
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We have a great advisor/partner. They are let down by the SJP admin team. Good returns on investment. Regards the reply, already escalated months ago. No response other than the autogenerated every... See more
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St James's Place is excellent. Their agent is first rate. I get to see them every year. My investment has increased by a good amount in 5 years. My previous company over 20 years made Zero.
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Make everything simple and ensure you full understand before proceeding with your investments. They listen to your financial circumstances and offer advise that will meet your financial circumstance a... See more
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My adviser Lewis White in Hull, is very knowledgable and friendly. I recommend him to everyone. SJP investments have done really well even through COVID,the Ukraine war and the nightmare that is the... See more
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Martin our FA goes out of his way to help and is very patient with us. Through his knowledge and commitment to us, we are extremely impressed with how well our investments have increased, We would... See more
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I rarely consult my advisor though I see him annually for update. He has offered more frequent advice when required. His advice is useful, his manner helpful and he doesn't waste time although seem... See more
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From my first conversation with Stephanie I knew that I was in safe hands. If I didn't understand then Stephanie would patiently explain again. In my dealings with Stephanie, I've never felt rushed... See more
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My husband started with SJP starting at least 30 Years ago as far as I can remember. My husband had money from his mother’s estate when she died and he wanted advice on how to handle his legacy. As... See more
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Kirsty Wilson is my FA and she is an absolute brick! She is always there for advice, contacts me regularly and nothing is too much trouble. She makes it absolutely clear what the up and downsides of... See more
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We approached SJP for specific advice regarding ways protecting wealth. Our adviser listened to our concerns and developed a stratergy for us that has allowed us to feel in cotrol of our financial fut... See more
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you have to trust somebody right? investment is a bewildering universe seemingly with no right answer and it's very difficult to be sure you have taken the right decisions at the right time. I think I... See more
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For a long time I have been investing with SJP through one of their partners, who has had to step down and I have only recently started to build a relationship with a new SJP advisor. This is at a ch... See more
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I receive regular advice from my advisor at SJP. (John Clements) He has managed my finances for many years and is knowledgeable and trustworthy. I can get advice easily if I need to. I have recentl... See more
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Our SJP Advisor (Lionel Paton-Feaver) has a wealth of knowledge. He is very accessible, extremely easy to talk to and has provided us with peace of mind financially enabling us to enjoy our retireme... See more
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We have worked with our SJP financial advisor for several years and always receive a first class service. He gets to know my husband and i’s circumstances well and gives us great advice. Our investm... See more
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I trust St. James's Place with my finances, easy to talk to advisor's not just on the phone but in person which I appreciate. The advisor's explain everything in easy to understand English they have n... See more
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My wife and I appreciate the “personal touch.” We fell to be valued clients, not just entries on a spreadsheet at some impersonal HQ. We receive advice that is tailored to our circumstances, both our... See more
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The company gives me clear financial advice when I need it. My advisor is always at the end of the phone if I need him. There are, I'm sure, some other similar companies who would argue that their ch... See more
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St. James’s Place has been my financial advisor for more than thirty years. The advice has always been professional and explained in an easy and friendly manner. The financial returns have always e... See more
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I have been investing for over 60 years. Mainly with HL to start with. About 30 years ago I invested with SJP also. It is the relationship I built up with the advisors, along with their excellent re... See more
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Vanessa at Nice Associates is very personable, takes the time to listen, and explain complex financial matters in an easy to understand way. I trust Vanessa and our long standing relationship, enabl... See more
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Outstanding service. Our advisor, Ben West, has been exceptional and it is rare to find someone in this sector who appears so genuinely dedicated to his client's interests, while also being creative a... See more
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SJP has looked after me for circa 10 years now and despite global financial wobbles had managed to see my investment grow nicely. I’m convinced having the right advisor is the key to it, and mine has... See more
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When both my wife jointly took the decision to retire at the same time, before doing so we discussed our financial situation with advisors from St. James's Place. We found it very informative and a us... See more
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In my experience, SJP's greatest strength lies in the quality of the Partner firms that represent it. Local expertise operating under the global SJP umbrella brand. The team at my Partner firm are ve... See more
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SJP is not cheap, but you get what you pay for... my portfolio has really performed and continues to do so. My advisor is trustworthy and experienced, he answers questions directly and has never let... See more
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I was advised by a program on BBC to make a complaint re my SJP account. Having been successful with my complaint my SJP advisor decided that he no longer wished to deal with my business. I was... See more
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I highly recommend this company. I spoke to Adele and Anna. I felt no pressure I was tasked with providing my financial concerns and position and was presented with financial options which I was so h... See more
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Nothing particularly special about this organisation cf service provided by others Investment performance just slightly above average but admin from Chelmsford office is diabolical Have submitte... See more
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We started our journey with SJP many years ago. The advice we were given then and regularly updates along the way have stood the test of time. We are on track to meet our goals despite numerous... See more
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My SJP advisor understands my financial position and is available for help if I should need it. He knows that I want to make sure that my family will be financially secure after my death. I trust him... See more
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I have been with SJP for many years in business capacity and now on a retirement capacity. I have always felt that my overall needs have been explained in a way that helps with my decision making reg... See more
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SJP have managed my pension over the past 8 years, and all I have seen is my pension increase. They always listen to what I am trying to achieve and discuss my options with me, before I make an inform... See more
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All my contacts are friendly, helpful & efficient. I know any questions or requests I have are handled promptly. All my pensions have been sorted & are now easy to follow & manage. I have easy access... See more
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My funds have performed well over the years, having been selected for my risk appetite. My Financial advisor has always been available to meet or chat in the 10 years I have known him and he has alway... See more
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They aren’t the cheapest option but in my experience they offer proper value for money. My advisor has been a friend for many years and I trust him. The performance of our funds has been excellent and... See more
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Unrivalled personal service! My advisor is always available and fills me with confidence and trust. I have recently retired and the support in guiding me through the change was brilliant, I felt my ha... See more
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I've had great service from my SJP adviser, who I have come to trust implicitly. My investments continue to do well, leaving me free to enjoy my retirement. I can wholeheartedly recommend SJP.
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Have used SJP for 15 years. Very sound advice and offerings. Not expensive as some think, always good returns and value for money. Great advice and guidance with no hard sell. Feel in control and very... See more
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Couldn’t recommend SJP enough. I feel valued as a customer and I trust them which is so important. Excellent service and my investments are fully discussed with me every year. Great company!
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From day one we have felt guided and involved with our savings. SJP give straight forward advice and take care of our life goals so that we have a comfortable retirement.
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I’ve been an SJP Client for over five years and have found them to be a very professional and respectful people to deal with. My financial advisor (Leigh Cavanagh) has been supportive throughout my jo... See more
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Company details
About St. James’s Place
Written by the company
In a changing world, clear financial advice gives greater confidence and certainty.
Your vision for the future is unique. Yet, whatever your plans, we believe you’d rather take advice from someone you trust. That’s why we want you to know us, just as much as we want to know you.
At SJP, we give you face-to-face, one-to-one guidance to help you achieve your life goals. Wherever you are in your life, we’ll work with you to plan, grow and protect your financial future.
We think the best way to keep your finances on track is to have an individual, ongoing relationship with a trusted adviser.
You’ll meet with your adviser to identify your goals and create a plan that will help you achieve them over the long term. Over a coffee face-to-face, on the phone or via video, they’ll help you stay on track. You’ll get the kind of peace of mind you simply can’t put a price on that comes from knowing you’re on the right path.
Managing your wealth should be simple. That’s why we’re making it personal.
The ‘St. James’s Place Partnership’ and the titles ‘Partner’ and ‘Partner Practice’ are marketing terms used to describe St. James’s Place representatives. Members of the
St. James’s Place Partnership in the UK represent only St. James’s Place Wealth Management plc, which is authorised and regulated by the Financial Conduct Authority.
St. James’s Place Wealth Management plc Registered Office: St. James’s Place House, 1 Tetbury Road, Cirencester, Gloucestershire, GL7 1FP.
Registered in England Number 4113955.
SJP Approved 09/12/2024
Contact info
Tetbury Road 1, GL7 1FP, Cirencester, United Kingdom
- www.sjp.co.uk
4.1
Great
4K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
I have been with SJP for 6 months
I have been with SJP for 6 months. On first engagement the pitch was very good, evidence & matrix shared showing possible growth over various timelines.
After I signed up I spent weeks chasing my advisor to add money, had values excuses but eventually added funds. The account has grown which is maybe there saving grace at this point!
My advisor then decided to pack it in as soon as I’d got set up, not the most valuable use of my time to invest time on meetings to plan and set up accounts for them to quit after he gets paid from me.
I have also now been waiting for 3 weeks since since raising a request in September to put more money in my account. The phone process is meant to be 24 hour turnaround but no progress made!
Raised formal complaint and now this takes 8 weeks to handle!
If your looking to invest go somewhere else customer experience is terrible & SJP just tie you in knots unable to do as you wish with your money!
October 2, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Graham, thanks for responding with further information. We've shared your review with our Client team, who are actively investigating your concerns. A member of the team will keep in touch with you directly to update you on the progress of the case. Kind regards, Izzy
Hi Graham,
We appreciate you sharing your experience. We're sorry to hear about the difficulties you've faced, including delays in adding funds and the adviser changes. We aim to provide the best possible service to all clients and we regret your experience has not met expectations.
Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further?
Kind regards, Izzy
Be very careful when investing in SJP
Be very careful when investing in St. James Place. Their fees are high and returns are not very good. Better to put your money in Vanguard. Also if they push you to do a Offshore Bond, make sure to fully understand how you can be taxed significantly higher in some cases if you withdrawal before you retire. I wasn't told about this until I went to pull out the money for home purchase.
October 14, 2025
Unprompted review
Reply from St. James’s Place
Hi Kelsey,
We appreciate your feedback and we're sorry to hear about your experience. We are very keen to address your concerns, especially regarding the advice around the offshore bond. If you would like to register a complaint, please do so via our website: https://www.sjp.co.uk/individuals/help-centre/make-complaint, and we will gladly look into this for you.
Just so that you are aware, this review has been left on our Financial Adviser Academy page. While we both operate under the St. James’s Place name, the Academy is a training programme for individuals wanting to become advisers rather than our client advising arm.
Kind regards, Andrew
Extremely poor service and HIGH fees with 6 years of lock-in
I’ve been extremely disappointed with St. James’s Place (SJP). The ongoing advice charge is high, and the service I’ve received has been minimal and generic. Despite paying regular fees, there’s been little proactive advice or tailored guidance about my investments.
What’s even more frustrating is discovering the six-year lock-in period, which makes it difficult to move my funds elsewhere without penalties. On top of that, there appear to be hidden fees and complex charging structures that weren’t made clear at the outset.
When I raised a complaint, SJP’s response felt dismissive and failed to justify the value of the service or the ongoing charges. Overall, I feel trapped in a poor-value arrangement and would not recommend SJP to anyone looking for transparent, client-focused financial advice.
October 6, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Naveen, thank you for responding with further information. We were sorry to read your review and have shared it with our Client team. A member of the team will soon be in touch with you directly to discuss your concerns and investigate further. Kind regards, Paul.
Hi Naveen,
We appreciate you sharing your experience and we're disappointed to hear the advice and fees did not meet expectations. We aim to provide all clients with transparent and valuable service.
So we can investigate this further, please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address?
Kind regards, Paul
St James's Place is excellent
St James's Place is excellent. Their agent is first rate. I get to see them every year. My investment has increased by a good amount in 5 years. My previous company over 20 years made Zero.
October 10, 2025
Unprompted review
Reply from St. James’s Place
Hi Garry,
We're happy to hear that you've had such a positive experience. It's great to know that you value the service provided and that your investment has grown considerably over the past five years. Thanks for your feedback.
Kind regards, Izzy
I would never recommend this company.
I am writing this review on behalf of my 81 year old gran who was trying to sell and settle the shares for the trust she has managed for years. Every time we have tried phoning them, we are confronted with a different person, who detail what we need to do to settle, only for nothing to happen, we then phone to chase up again, for the next person to say you need to do something else. We comply and do as asked. Nothing. Then another phone call. The person there says there are now two additional fictitious signatories on the account. We know there isn’t. They refuse to deal with it. We are now in excess of 10 phone calls now. All our other share holdings with other companies, we’ve had no trouble at all. This company has been diabolical. Keep changing the goal posts. Keeps telling us different things. They hold the lion share of the trust assets too. I would never in a million years recommend this company. We are unable to wind up the trust until this is resolved. They’re quick to take your money, but trying to get it back, absolutely and utterly disgusting. We are now instructing our solicitor to resolve this. In the meantime, let’s hope a stock market crash doesn’t happen eh, because we’ve been battling to get the shares sold for nearly 3 months. St James Place you should be utterly ashamed of yourselves.
October 10, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Natalie, as we haven't heard back from you, we can't escalate your comments or support you any further via Trustpilot. If you'd like to speak to one of our Client team, you can reach out directly via our website: https://www.sjp.co.uk/individuals/help-centre/make-complaint. Best wishes, Izzy
Hi Natalie,
We appreciate you bringing this to our attention and we regret to hear about the difficulties you and your gran have experienced while trying to settle the shares for the trust.
Please can you respond to the request we’ve sent on Trustpilot with your gran's full name, SJP reference number and a contact phone or email address, so we can investigate further?
Kind regards, Izzy
Shocking behaviour
When setting up a private pension, I went with SJP on the basis of their legacy and my family's experience. Initially, all was well. Great contact with the partner and seemingly full clarity. Over time though, annual reviews became less consistent and the performance was entirely unclear - as were fees. An independent review also highlighted errors in the risk profile.
This is where it all started going wrong.
I filed a complaint requesting full transparency on the issues and the option of taking my pension elsewhere. It took SJP a full year, and many chases, to respond. In that time, no word from the partner.
The response missed (ignored) the point of the complaint entirely. On escalating this, I am now faced with: further lack of response from SJP and a letter from the partner telling me to find someone else to manage my portfolio. Oh but the kicker is I cannot withdraw my funds without incurring leaving fees for 6 years!
I am simply appalled.
October 1, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Sebastian,
Thank you for responding with further information.
We aim to provide the best possible service to all clients and we regret your experience did not meet expectations.
We have shared your comments with our Client team who are keen to address your concerns. A member of the team has been in touch with you directly and will soon begin investigations.
Kind regards, Paul
Hi Sebastian,
Thanks for taking the time to share your review, although we’re disappointed to read of the issues you’ve described. Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further?
Kind regards, Paul
Diabolical company
Diabolical company. SJP funds consistently underperform. High charges. Advisors are purely sales people pushing products to line their own pockets. Avoid before they bleed you dry!
October 9, 2025
Unprompted review
Reply from St. James’s Place
Hi Derek, thank you for your feedback. We regret our investment performance has not met your expectations, especially against the fees. We aim to provide a valuable service to all clients and we're disappointed you don't feel this way. There are many factors that can influence investment performance. We recommend speaking to your SJP adviser to review your investment strategy, or speaking to our Client team to escalate your concerns: https://www.sjp.co.uk/individuals/help-centre/make-complaint. Best, Izzy
This organisation has been the most incompetant business I have ever experienced so called professionals what a joke
This organisation has been the most awful experience I have ever had dealing with anyone. They may have some good reviews for investing but getting your money out is a whole different matter. My father invested in trusts for his family and when I tried to withdraw the money to pay off my morgage was advised not to do so because the returns were better with them. I first approached the chap dealing with my mum (dad died) over 6 months ago and am still waiting having got sick of his empty promises that next week... next week... and so on. Either these people have such contempt for their clients welfare and think the money is theirs or are completely incompetent or corrupt dishonest and greedy. None of which I hope is the case. Be very very careful before you deal with these people and dont do as my dad did and trust them do your own research
October 8, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Edward,
Thank you for responding with further information.
We were sorry to hear about your experience and appreciate you taking the time to share your concerns.
We've been unable to locate this withdrawal request from the information provided. To help resolve this matter, we encourage you to contact us directly so a member of our team will be able to review the details and provide appropriate support: https://www.sjp.co.uk/individuals/help-centre/make-complaint
Kind regards,
Katy
Hi Edward, thanks for taking the time to share your review although we’re concerned to read of the issues you’ve experienced. Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further? Kind regards, Katy
Poor advice and high fees.
After an initial review of my financial status and long term goals (which tbf was free), the only advice i got was to 1) put most of my money into their funds despite their funds being far more restricted than my current portfolios, have higher fees and were performing much worse; and 2) to stop paying in to my Salary Sacrifice pension and instead put my net income into their pension scheme every month.
On my next visit, the FA did backtrack on #2 as it was a stupid suggestion. But by that time, I'd already lost confidence in his competence. And after reading all their material, it just seemed full of charges and restrictions. So I never did sign up.
October 3, 2024
Unprompted review
Reply from St. James’s Place
Hi Andy,
We appreciate you sharing your experience and we're sorry to learn that the advice provided didn't meet your expectations. We're keen to address your concerns, so if you would like to register a complaint, please do so via our website: https://www.sjp.co.uk/individuals/help-centre/make-complaint.
Kind regards, Paul
Poor service
Poor service, personally disposed of, services shifted with no option to another FA. Steer clear of SJP, very unprofessional.
October 1, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Gary, thank you for responding with further information. We have shared your comments with our Client team who are keen to address your concerns. A new complaint has been opened on your behalf and a team member will soon be in touch with you directly. Kind regards, Izzy
Hi Gary, thanks for taking the time to share your review although we’re concerned to read of the issues you’ve described. Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further? Kind regards, Izzy
So far so good.
I’ve been an SJP Client for over five years and have found them to be a very professional and respectful people to deal with. My financial advisor (Leigh Cavanagh) has been supportive throughout my journey with SJP. Yes for a modestly educated person like myself the financial market and personal investments are difficult to fully understand and come with a degree of trepidation but Leigh has been very helpful, honest and practical with his advice. There have been some ups and downs over the five year period I have been a client but at no point was I left in the dark in terms of where things were going and how the markets reacted to the world’s happenings. As I near retirement Leigh has been very thorough in laying things out and explaining the most advantageous ways to start my drawdown journey. A lot of things are talked about via the press and social media regarding the integrity and their fees of companies like SJP however my experience does not reflect the negativity. More than pleased with my service and support to date.
September 25, 2025
Unprompted review
Reply from St. James’s Place
Hi Andy,
We appreciate your positive feedback and are so glad you're pleased with the support you've received over the past five years. It's great to hear that your adviser's guidance has been helpful as you approach retirement, and we value your trust in us.
Kind regards, Izzy
After nearly 6 months of trying to…
After nearly 6 months of trying to change advisor and complaining to head office I still cannot escape from poor service and disinterested people
A dreadful organisation
September 23, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Chris,
Many thanks for providing further information. We've shared your review with our Client team who have confirmed your complaint has been allocated for investigation.
Whilst we will always do our best to arrange a new adviser where requested, please be aware that it may not always be possible.
We're committed to ensuring your concerns are thoroughly reviewed and a member of the team will soon be in touch with you directly.
Best, Paul.
Hi Chris,
We appreciate your feedback and we're sorry to hear about the difficulties in changing adviser.
Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further?
Kind regards, Paul
Absolutely useless company
Where to start, poor corrupt advice, failure to pay my pension as arranged, hidden charges and I am still waiting for a response 5 months on from making a formal complaint.
This company has absolutely no moral compass, they’re useless.
May 19, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi John, thank you for providing further information. We have shared your review with our Client team, who have confirmed receipt of your complaint and are keen to address your concerns. A member of the team will soon be in touch with you directly. Kind regards, Andrew.
Hi John,
Thanks for taking the time to share your review although we’re concerned to read of the issues you’ve described.
Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further?
Just so that you are aware, this review has been left on our Financial Adviser Academy page. While we both operate under the St. James’s Place name, the Academy is a training programme for individuals wanting to become advisers rather than our client advising arm.
Kind regards, Andrew
Avoid SJP at all costs
Avoid SJP at all costs. They charge high fees on your deposits and high withdrawal charges, even to transfer your money to another ISA account. I had my doubts after a couple of years but on the advice of my client advisor, i stuck it out but the rate of return after 4 years was frankly awful. Put your money into moneybox or Trading 212 and puck a safe route such as the S&P 500 and be better off. With SJP, your money goes to pay advisors and to pay their top earners. If you are in any doubt, your money would be better off in an interest bearing savings account.
September 10, 2025
Unprompted review
Reply from St. James’s Place
Hi Robert,
We appreciate your feedback and regret that your experience did not meet expectations. We note your comments regarding fees and investment returns and we'll consider this as we review how we can improve our services.
Should you wish to raise your concerns with our Client team, please feel free to get in touch: https://www.sjp.co.uk/individuals/help-centre/make-complaint.
Just so that you are aware, this review has been left on our Financial Adviser Academy page. While we both operate under the St. James’s Place name, the Academy is a training programme for individuals wanting to become advisers rather than our client advising arm.
Kind regards, Paul
I took my husbands money out in July
I took my husbands money out in July, as he has dementia, and he may as well spend it. But he still has money invested in their property unit trust, which I can not get any answers to how long I will have to wait for it. Tried my accounts manager and he can not help. So frustrating. So I’ve had a reply which gives me no answers. Are we talking months or years, as I’m not sure my husband has years
September 18, 2025
Unprompted review
Reply from St. James’s Place
Hi Carolyn,
We appreciate your feedback and recognise your frustration. The steps we've taken regarding the Property Fund reflect what we believe is in the best interests of our clients. We're working as quickly as we can to repay investors; updates and further information can be found here: https://www.sjp.co.uk/individuals/fund-prices/about-your-investments-with-us.
Kind regards, Paul
Avoid this company at all costs
Avoid this company at all costs - declined to transfer the amount to other provider and giving all the wrong reasons. Keep charging high fees and ripping customers off!. Avoid this company
September 9, 2025
Unprompted review
Reply from St. James’s Place
Update: Hi Udit, thanks for providing the requested information. We've shared your review with our Client team, who have confirmed your recent complaint has been logged. We're keen to investigate your concerns and will begin our investigation as soon as possible. Kind regards, Paul.
Hi Udit,
Thanks for taking the time to share your review although we're sorry to hear about the difficulties you faced with the transfer.
Please can you respond to the request we’ve sent on Trustpilot with your full name, an SJP reference number and a contact phone or email address, so we can investigate further?
Just so that you are aware, this review has been left on our Financial Adviser Academy page. While we both operate under the St. James’s Place name, the Academy is a training programme for individuals wanting to become advisers rather than our client advising arm.
Kind regards, Paul
SJP Engagement with Craig Digby
I’d like to extend my utmost gratitude to Craig Digby from St. James’s Place in Singapore for his expertise in navigating my hugely complex redundancy and retirement circumstances,
After being employed by a major bank for 22 years, the thought of making the correct decisions in a fiscally efficient timeline, was extremely daunting for me.
Craig’s extensive knowledge of investment and tax strategies was vital in determining my financial planning trajectory and is now delivering significant dividends.
July 16, 2025
Unprompted review
Reply from St. James’s Place
Hi Mr Taylor,
We appreciate your kind words regarding your SJP adviser, Craig. It's wonderful to hear that the advice provided was so helpful during your transition. We're glad that the financial planning trajectory is delivering significant benefits for you. Thank you for sharing your positive experience.
Kind regards, Izzy
Why are they sending mailings to advise…
Why are they sending mailings to advise us of Pension contributions. We already KNOW THAT!!
Wasting pension money!!
3/10/2025 Got another letter as above. These people are supposed to be reviewing their mailings.
About as reliable as the present government IMHO
September 5, 2025
Unprompted review
Reply from St. James’s Place
Update:
Hi Daniel,
We're sorry you feel this way. We can't escalate your comments or support you any further via Trustpilot but if you'd like to raise a complaint, you can do so here: https://www.sjp.co.uk/individuals/help-centre/make-complaint.
Kind regards, Izzy
--------------------------------------
Hi Daniel,
We appreciate your feedback. We'll review our mailing practices to ensure we're not sending unnecessary information.
Kind regards, Izzy
Invited
My Financial Advisor is excellent…
My Financial Advisor and his excellent team are proactive, good at explaining complex detail so that I can understand it, which enables me to make effective decisions. The performance of my portfolio is outstanding.
September 1, 2025
Reply from St. James’s Place
Hi Camilla ,
We're happy to hear that your adviser's proactive approach and clear explanations help you make effective decisions. It's great to know you're pleased with your portfolio's performance. Thank you for your positive feedback!
Kind regards, Izzy
Invited
Our SJP adviser Nicola always has our…
Our SJP adviser Nicola always has our interest at heart. She has helped guide us to where we feel secure in our future.
September 2, 2025
Reply from St. James’s Place
Hello Mr David,
We're happy to hear that Nicola's guidance has helped you feel secure about your future. Thank you for sharing your positive experience with us; it means a lot!
Kind regards, Izzy
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