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SILVAN - Roskilde Reviews 104

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TrustScore 4 out of 5

4.1

Building Materials Store
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Industrivej 26, 4000 Roskilde, DK

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Company details

  1. Building Materials Store

Written by the company

Man-fre: 8-19, lør-søn: 8-19, helligdage: 8-18

Written by the company

Contact info

  • Industrivej 26, 4000, Roskilde, Denmark

4.1

Great

TrustScore 4 out of 5

104 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot
Rated 1 out of 5 stars

Scammers

Deception and a waste of time! I ordered BRITA Limescale Expert filters for HARD WATER and paid DKK 168.95 for just 2 filters. But SILVAN sent me regular filters for soft and medium water, which are cheaper than the ones I ordered. And they don't even have what they sent me on their website! How can you trust a company that deceives you and wastes your time? Never buy anything from these scammers.

September 20, 2025
Unprompted review
SILVAN - Roskilde logo

Reply from SILVAN - Roskilde

Thank you for your review.

We are very sorry if you have received the wrong item.

Silvan Customer service does not appear to have received an inquiry regarding this matter, so a solution can be found.

Kind regards
Caroline
Silvan

Rated 1 out of 5 stars
Verified

industry vacuum cleaner

I rented an industry vacuum cleaner - it had not been cleaned by the previous user. The filer was clogged and hence it did not work. Went back to the store and got my money back, but still a waste of my time.

April 19, 2025
SILVAN - Roskilde logo

Reply from SILVAN - Roskilde

We apologise for the bad experience with this rental, good to hear you got your money back again.

Best regards
Maria
Silvan

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