Called into Bristol branch at Imperial Park and was greeted by Scott. We had a look around, no pressure to buy. Saw a sofa we’d liked but decided to look else where. Called back about an hour later an... See more
Location
Switch locationUnit 6 The Junction Imperial Retail Park, Hartcliffe Way, BS13 7TJ Bristol, GB
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We visited the Bristol Imperial store on 4th Sept. We were approached by the salesman Allan, he asked what we were looking for and advised where in the store to look, then left us to view on our own a... See more
Company replied
Had a great experience with Allan at the Bristol imperial branch. We got caught out by sale prices changing between visits but he made sure we got a sofa we loved at a great price. No hard sell, just... See more
Company replied
Good afternoon.ive bought a sofa with you and it came with damage witch the guy came to sort today. What I've got a problem with is that though his done all he can I'm now left with a permanent... See more
Company replied
Company details
About ScS Sofas - Bristol Imperial
Written by the company
ScS Sofas
Visit ScS SofasThe Sofa Specialists
With over 120 years of experience, we’re proud to bring you a fantastic range of stylish and affordable fabric and leather sofas.Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Unit 6 The Junction Imperial Retail Park, Hartcliffe Way, BS13 7TJ, Bristol, United Kingdom
- 0191 731 3300
Replied to 99% of negative reviews
Typically replies within 24 hours
Called into Bristol branch at Imperial…
Called into Bristol branch at Imperial Park and was greeted by Scott. We had a look around, no pressure to buy. Saw a sofa we’d liked but decided to look else where. Called back about an hour later and Scott remembered we were there earlier. Bought our sofa and arranged delivery after Christmas. The whole experience was dealt with professionalism and friendliness. Great team!
Very good polite and quick workers .
Very good polite and quick workers .
Very pleased with my new sofa and…
Very pleased with my new sofa and recliner thank you and the two delivery men , they were very good and polite all the time and were very helfull , they were very helpfull towards me , as I had a kidney operation 10 days ago , they put my old recliner in my garden ready to be taken away by my brother to weekend to the tip , so i can say i am very pleased with everything yesterday
Great tracking
Great tracking, kept up to date with arrival time. Respectful on property, put together quickly, clean, tidy, professional and friendly. Thank you
Really friendly delivery drivers.
Really friendly delivery drivers.
Super efficient.
Couldn't have been better
On a boiling hot day, the two delivery lads worked so quickly and efficiently. It was quite a work out for them! Excellent service, excellent product. One very happy customer. Thank you.
Very good experience
Very good experience.
Arrived when advised. Ready in the timescale to supply .
Good guys set it all up .
Very pleased
Delivery day
I had a call from the guys in the morning giving me rough guide to time they would be with me, which they managed to arrive by.
Both guys were very polite and handled my new settee with great respect.
Fantastic from Start to Finish
* In store, salesman (Allan) was welcoming, polite, knowledgeable and friendly not pushy or overbearing. He gave you time to think and make choices. Excellent.
* The whole Sales team was very supportive.
* Delivery. The updated arrival time incredibly useful.
* The team was extremely efficient and worked well together.
* Each person had specific jobs to do and so the whole unloading and installing process was completed swiftly.
* Each member of the team was polite, friendly and courteous.
Stressfree delivery
Delivery was on time and crew was efficient polite friendly and obliging. Thank you lads.
SCS Sofa Delivery
Great delivery from the SCS crew, first drop, no hassle, delivered within the timescale given.
May use AI-assist with repliesRead more
Good afternoon.ive bought a sofa with…
Good afternoon.ive bought a sofa with you and it came with damage witch the guy came to sort today.
What I've got a problem with is that though his done all he can I'm now left with a permanent scar on it, so as a first time buyer I've not had the best of experience with the overall thing so I think I'm entitled to some sort of compensation for my upset, I'm not going to leave a review until I hear back from you.
Also I dont want my conversation to others be a bad one as that might put future customers off coming to scs,
I do hope you understand my upset.

Reply from ScS Sofas - Bristol Imperial
Nice guys
Nice guys, on time and helpful BUT didn’t deliver fabric care pack
We hada great experiance attheBristol…
We hada great experiance attheBristol Imperial Park store- we went in to look dor a new 3 piece suite and we undecided what we were after, wehad a look around and were approached by a member of staff who asked if hecould help , At first we said we were just looiking and he was happy for us tojust browse not pushy at all . When we found a suite we liked he saw us sitting on it and approched us again . He sat down with us and went through everything
With us and was still not pushy at all. Thank you Scott for a lovely experiance instead of the normal stressful experianses we have had in the past.
Fantastic experience from start to end
Fantastic experience from start to end.
No pressure sales, kept informed all along the process, right up to and including delivery today. Regular emails and text messages, with loads of updates with regards to the exact delivery time this morning and a call from the Delivery Team to confirm when they will be arriving. Our sofas were delivered and assembled with care and the Delivery Team were friendly and very professional. Thank you.
Great Experience
Delivery was well communicated. Could track the progress online. Delivery man was friendly and set my stool up for me.
Friendly helpful staff,lovely open and…
Friendly helpful staff,lovely open and well arranged showroom
Visited ScS Imperial Park Bristol today…
Visited ScS Imperial Park Bristol today easter Monday, was greeted by a gentleman who offered a voucher for today, I politely informed he we weren't buying til later in the year, his response was to look at me with a confused look on his face and say well what's the point in looking now, to which I replied to get some inspiration he was very put out by this and i asked if it eas a problem he just shrugged and wslked off, at this point i was feeling angry and upset at the qay he spoke to me and left saying i would never shop here again.

Reply from ScS Sofas - Bristol Imperial
good service
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