I am referring to a similar scam I am copying here. It is the same for us. We signed for a discount not to have every month a withdraw not authorized. Plus the answer from the service client is to call a 0800 number? But if one lives abroad, sure there must be another way? Even the email for the client service says it acknowledges the email but no answer yet. And to stop all I need t block my card. Absolutely not ok.

Warning
Warning: Unauthorized Bank Withdrawals Scam
For over a year, this company has been withdrawing large amounts from my account, totaling more than 40,000 yen (approximately 250 euros), even though I never signed a contract or gave any consent for these transactions. What’s worse is that I don’t even reside in the country where this company operates.

It all started with an alleged 12-euro discount for a train ticket, a discount I never requested or wanted. Since then, I’ve been charged monthly amounts that far exceed this so-called discount.
Date of experience: August 28, 2024


Reply from Remises & Réductions

Aug 29, 2024
Bonjour Monsieur,
nous avons un Service Client qui est joignable au 0800 908 444 l'appel est gratuit. ???? Il est plus simple de nous contacter pour demander la résiliation que de faire croire à un usage abusif pour faire une fausse déclaration à votre assurance. Je vous rappelle que vous avez obligatoirement du remplir notre formulaire d'adhésion. Il est fort probable que vous l'ayez oublié mais n'affabulez pas en inventant une autre histoire que la réalité. J'en profite pour vous inviter à nous contacter car en l'état il semble que vous fassiez allusion à une autre société que la notre.
Le Service Client