Reed (.co.uk) Reviews 5,956

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service they receive, highlighting the helpfulness and professionalism of the staff. People appreciate the support and guidance provided throughout their job search or course enrollment, with many expressing gratitude for specific individuals who went above and beyond to assist them. Consumers also value the clear communication and the feeling of being understood and supported. The platform is lauded for its user-friendliness, easy navigation, and the wide variety of courses and job postings available. People find the website well-organized and appreciate the ability to set alerts and apply directly to employers. The value for money is also a recurring theme, with reviewers noting the reasonable prices and the robust knowledge gained from the courses.

Based on these reviews

Rated 4 out of 5 stars

Good recruitment agency, they assist you very well. However, some consultants might give misleading information about annual leave calculations. Also it might be worth checking your pay-slips as somet... See more

Company replied

Rated 4 out of 5 stars
Invited

Easy to navigate and very impressed with CPD courses available. Only reason for 4 stars at this point is because I haven't started the course. I also chose a £12.00 course so I could assess for myself... See more

Company replied

Rated 4 out of 5 stars
Invited

The course content, very good video quality of each module and the summary at the end of each module, made the Level 3 Diploma programme very interesting. The summary at the end of each module highlig... See more

Company replied

Rated 4 out of 5 stars
Invited

I have bought this course for my GCSE English exam preparation. I hope it will help me to understand what it takes to get successful in my exam.

Company replied

Rated 5 out of 5 stars

I have been dealing with Danny Walton who is a ROL Business Development manager at Reed. He was extremely informative and knowledgeable and, was able to put together an amazing offer for me to join Re... See more

Company replied

Rated 5 out of 5 stars
Invited

The course is very informative and is broken down in simplest form , very detailed, alot of reading , you can do at your own pace. I was very consistent because I wanted to get it done , so I spent ex... See more

Company replied

Rated 3 out of 5 stars

My experience with reed started out very positive. I spoke with an agent who found me an interview and had very good communication with me to begin with. However after numerous attempts to contact the... See more

Company replied

Rated 5 out of 5 stars
Invited

I've certain neurodivergent issues when it comes to education... I'm 47, I'm still educating myself! Reed has made me look forward to studying. Whereas cleaning the toilet would make me sit in front... See more

Company replied

Rated 5 out of 5 stars

Reed.co.uk is a very useful platform for job seekers. I find it easy to navigate, with many relevant job postings updated regularly. I particularly appreciate how the site allows me to set alerts a... See more

Company replied

Rated 5 out of 5 stars

Getting confirmation of my application being forwarded to the Employer is what I wanted to see. Now i've seen that i'll be looking forward to see what other roles I can apply for

Company replied

Rated 5 out of 5 stars

Mary Knock has been supportive, knowledgeable, encouraging and professional in finding a perfect match for me. Mary and her team including Lauren found me the ideal role and spent time and effort to e... See more

Company replied

Rated 5 out of 5 stars

We recently joined the Reed platform and have had nothing but exceptional service. After using various platforms over the years, we found Reed to be the easiest to use and have the most variety. Recen... See more

Company replied

Rated 5 out of 5 stars

Gemma at Reed (Preston) has been amazing! After a couple of days of applying for jobs, Gemma got me an interview at the company I now work for and supported me every step of the way. She regularly che... See more

Company replied

Rated 5 out of 5 stars
Invited

I chose this company because its training courses are high-quality, and its materials are clearly designed and easy to learn. The first rule of life is to invest our skills and experience in training... See more

Company replied

Rated 5 out of 5 stars
Invited

Your site is fast and very efficient, there's nothing to change as far as I'm concerned.

Company replied

Rated 5 out of 5 stars
Invited

I am new to health and social care terms. Took this course with the fear that I might not even be interested for long. It got so interesting and was very simplified for anyone to assimilate. I really... See more

Company replied

Rated 5 out of 5 stars
Invited

Easy to navigate web site,plenty of course choices.a good way to start learning or up date your knowledge on your chosen subject would recommend,safe and secure payment methods.

Company replied

Rated 5 out of 5 stars
Invited

A well presented, detailed, thorough and well structured course covering the gamut of UK GDPR compliance and data protection, issues and laws. The course content also included a segment on cyber secur... See more

Company replied

Rated 5 out of 5 stars

You have worked hard and well and you have sought to help me and achieve success. I would like to extend to you my sincere thanks and appreciation for all the efforts made in the work that I adapt to... See more

Company replied

Rated 5 out of 5 stars

Reed is absolutely greatest staff I ever meets. They are understood everything I went through with them. They go extra miles for all and every clients walk through they doors. Thank you so much... See more

Company replied

Rated 5 out of 5 stars
Invited

I love Reed, its my first go to for jobs, training courses, exceptional value for money, great confidence and career boost, great people too.

Company replied

Rated 5 out of 5 stars
Invited

Lots of choice for so many courses,well described so you can understand what to expect etc,great prices,all round good service,would recommend!

Company replied

Rated 5 out of 5 stars
Invited

Great telephone call. Should be getting another one as I couldn't speak for long Hopefully I get all the information I need to Hopefully do the course.

Company replied

Rated 5 out of 5 stars

I am very happy about this company because i am getting more number of jobs through this app and also i am getting know how to build my career in a good company with good job

Company replied

Rated 3 out of 5 stars

I recently submitted my information and application to become a course provider/instructor on Reed.co.uk. However, I have not yet received any confirmation or response regarding the status of my sub... See more

Company replied

Rated 5 out of 5 stars
Invited

Booking my course online was quick and straightforward. The website is user-friendly, and all the information I needed was clearly laid out. I received my confirmation immediately and felt confident e... See more

Company replied

Rated 5 out of 5 stars
Invited

The simplicity for a quick and better understanding and value for money. Infact,I can't believe I paid less for such a robust knowledge. Thanks alot

Company replied

Rated 4 out of 5 stars
Invited

My last 2 experience with Reed (.co.uk) was not very palatable, as the training register was not the one registered.

Company replied

Rated 5 out of 5 stars
Invited

Easy to navigate the courses on offer and to add to basket and to checkout the 2 free courses, excited to start them, thanks.

Company replied

Rated 5 out of 5 stars
Invited

Easy to use website great variety of courses at different levels and great value for money.

Company replied

Rated 5 out of 5 stars
Invited

The courses were smooth and easy to read and assimilate. Reed encourages learning.

Company replied

Rated 5 out of 5 stars

A good fit for our company , Our Account manager was very helpful

Company replied

Rated 5 out of 5 stars
Invited

paying was straightforward, but I haven't had the course yet.

Company replied

Rated 5 out of 5 stars

I have a proven track record of delivering high-quality results efficiently, adapting quickly to new challenges, and continuously improving through learning and collaboration.

Rated 5 out of 5 stars

We have all kinds of jobs we look for and it's easy to appeal for work.

Company replied

Rated 5 out of 5 stars

REED Peterborough have supported me in recruitment for my team over the past 2 years. In particular with a large scale project last year. They have taken the time to really understand the roles and ar... See more

Company replied

Rated 5 out of 5 stars

I have always had really good service from Reed . They listen to what sort of job im looking for ,keep me informed of who they have spoken to , details about the jobs available etc . Emma Jackson at... See more

Company replied

Rated 3 out of 5 stars

I am happy with them but i feel the customer service was better with City Placements. Reed are OK but their too slow to get back to anyone and my needs are completely different. I need Graduate roles... See more

Company replied

Rated 3 out of 5 stars
Invited

A wide variety of online courses from Reed to suit all tastes and pockets. Greatly reduced fees for some courses are an incentive for anyone uncertain about enrolling on an online course at full price... See more

Company replied

Rated 5 out of 5 stars

I am primen my qualification 12th, ITI FITTER, STCW, STSDSD COURSE.my experience KRH US army base arifjan in Kuwait Waerhouse specialist forklift operator 12 years experience my duty we Receive the it... See more

Company replied

Rated 5 out of 5 stars

Emily Gill, Recruitment Manager and Yasmin Hajim, Senior Area Manager Middlesbrough, thank you for your amazing intermediary support and assistance in securing my future work role. Your friendly and c... See more

Company replied

Rated 5 out of 5 stars

My experience with Reed has been nothing short of exceptional. Jeyda is truly an asset to your company—her support throughout the entire process was seamless, professional, and incredibly reassuring.... See more

Company replied

We perform checks on reviews


Company details

  1. Recruitment Service
  2. Career and Education Provider

About Reed (.co.uk)

Written by the company

Founded in 1995, Reed.co.uk was the first recruitment website offered by a recruitment agency in the UK.

Since then, Reed.co.uk has grown to become one of the UK's leading careers marketplaces.

Jobs: Reed.co.uk features vacancies from over 30,000 recruiters a year*, including private and public sector employers and leading recruitment agencies and consultants.

Courses: Reed Courses works with around 1,000 respected learning providers to advertise more than 70,000 courses on a wide range of subjects; from accounting and HR, right through to fitness and cooking.** 

Career Advice: Hundreds of thousands of readers visit Reed.co.uk’s Career Advice site every month for expert tips and advice on CVs, cover letters, interviews, professional development and more. 

Our vision is simple: to connect people to a world of career opportunities online

*Average number of recruiters between May 2016 - May 2021

**Average number of providers and courses between April 2021 - June 2021

For job and course seekers

Each month, more than 11 million people turn to Reed.co.uk in their search for work, making almost 100,000 applications every day.*

Reed.co.uk provides a full online recruitment service for anyone looking for a new job. This means we advertise vacancies on behalf of employers and recruitment agencies.

As a registered user of Reed.co.uk, you can receive email job alerts, apply for vacancies, manage your applications, create your very own profile and store your CV securely online. You can also make it available to be searched for by thousands of recruitment agencies.

Every year, 11 million course seekers visit Reed Courses in search of their next learning opportunity.** Reed Courses features a comprehensive variety of courses from a range of learning providers and partners. These include online, distance learning, classroom-based and free courses.

We also offer a breadth of Career Advice, news and information, designed to help you at all stages of your career.

Register with Reed.co.uk »

*Average number of jobseeker visits and applications between May 2016 - May 2021

**Average number of course seeker visits between April 2020 - May 2021

For recruiters

Reed.co.uk works with thousands of organisations to fulfil their online recruitment needs.

Direct employers, recruitment advertising agencies and recruitment agencies can choose from a range of services, including: job advertising with full applicant management, CV Search, a platform for specifically hiring temporary staff, branding, display advertising and email services.

Recruiter services from Reed.co.uk »

For course providers

Reed Courses advertises more than 70,000 courses on a wide range of subjects from around 1,000 learning providers.

Providers can advertise their brand and courses to over 11 million active course seekers. By posting their course on Reed Courses for free, providers can benefit from more views, enquiries and enrolments from a vast audience.

Course provider services with Reed.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Paul Roggendorff

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

Very fast and easy to access

Very fast and easy to access

October 8, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi rita ugwuw,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

paying was straightforward

paying was straightforward, but I haven't had the course yet.

October 8, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi hiphop,

Thank you for taking the time to share your feedback with us.

We value your input and would gladly address any specific feedback you may have. To speak to a member of our team, please email student.support@reedonline.co.uk.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

Review

Great give it a trial

October 8, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi ARINZE EJIKE,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars

I have been dealing with Danny Walton…

I have been dealing with Danny Walton who is a ROL Business Development manager at Reed. He was extremely informative and knowledgeable and, was able to put together an amazing offer for me to join Reed as a recruiter. His communication is fantastic and efficient and, always gets back to you as promised. Everything was set up swiftly. Thanks, Danny!

October 7, 2025
Unprompted review
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Thank you for your review. We’re thrilled to hear about your positive experience working with us and Danny!

At Reed.co.uk, we’re committed to providing exceptional service and look forward to continuing to work together.

If you require any support, please don’t hesitate to contact customer.support@reedonline.co.uk.

Best wishes,

The Reed.co.uk team

Rated 1 out of 5 stars

Job matches are ridiculous

Job matches are ridiculous. Nothing like what I’m looking for.

October 7, 2025
Unprompted review
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Lisa,

Thanks for your feedback. We’re sorry you’ve had a negative experience using our jobs and career site.

We value your feedback and would like to resolve the issues you’ve raised. If you email candidate.support@reedonline.co.uk with your account details, a team member will work with you to fix this.

Best wishes,

The Reed.co.uk team

Rated 4 out of 5 stars
Invited

User friendly

User friendly

October 7, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Thelma Obi,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a good experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

Excellent experience

The simplicity of the website, easy to access and not difficult to navigate

October 6, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Paul Agbogi,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

Great

Great experience for me

October 6, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Nirosha Kanakarathna,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

start

Cost effective

October 6, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Desmond Bishop,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 1 out of 5 stars

Utter Scam

Purchased a QLS course Speech and Language Diploma level 5 for £98- Disputed after finding the course was TERRIBLE. Only took just over an hour despite being advertised as 80 hours learning time and wasn't anything like described. Never received QLS hardcopy certificate - did receive a CDP one without the proper course title on it when asked for one with the proper course on it was told they could do it but the QR code that certified it wouldn't work?!? . Raised with Reed who never replied and no contact options remain to take further. Just avoid its a complete scam. Look at free adult college learning I'm doing a much much better course for free that way.

October 6, 2025
Unprompted review
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Donna Tustin,

Thanks for your feedback. We’re sorry you’ve had a negative experience using Reed Courses.

We want to help resolve the issues you’ve raised. If you email student.support@reedonline.co.uk with your course details, a team member will look into this for you.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

The website was easy to navigate

The website was easy to navigate, everything was clear. Payment was easy.

October 5, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Mrs Ruth Gooch,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

The course is very informative and is…

The course is very informative and is broken down in simplest form , very detailed, alot of reading , you can do at your own pace. I was very consistent because I wanted to get it done , so I spent extra hours to learn and complete my course

October 4, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Ike Davis,

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars

Thank you for being part of my job…

Thank you for being part of my job search journey

October 4, 2025
Unprompted review
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Hannaa Amil,

Thank you for taking the time to share your positive feedback with us! We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars

A good fit for our company

A good fit for our company , Our Account manager was very helpful

September 8, 2025
Unprompted review
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Darren,

Thank you for your review. We’re thrilled to hear about your positive experience working with us!

At Reed.co.uk, we’re committed to providing exceptional service and look forward to continuing to work together.

If you require any support, please don’t hesitate to contact customer.support@reedonline.co.uk.

Best wishes,

The Reed.co.uk team

Rated 1 out of 5 stars
Invited

Rugby First Aid course bought - poor quality, partially incorrect

Rugby First Aid course bought.

Poor quality, very superficial, and certainly not rugby-specific as advertised or suggested by the title. It feels like sections are simply copy/pasted from other material. Parts are factually incorrect (i.e. contrary to what more advanced courses teach internationally).
Examples: 1) It is labelled as specifically for rugby, but then uses pictures from American Football, and talks about helmet use.
2) It states not to leave a patient to get an AED as a single rescuer, when BLS/ALS, etc. state the exact opposite.
3) Very superficial, then suddenly, in anaphylaxis mentions IgE-mediated process, which is correct, but a sudden change in tack, style, and depth, which feels like a copy/paste from other material.

September 30, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Henrik Reschreiter,

Thanks for your feedback. We’re sorry you’ve had a negative experience using Reed Courses.

We want to help resolve the issues you’ve raised. If you email student.support@reedonline.co.uk with your course details, a team member will look into this for you.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

I love it and will refer it to my…

I love it and will refer it to my friends

September 29, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Gullrukh

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

Great content.

September 29, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Customer

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited

The contents of the course was…

The contents of the course was excellent and am happy I learnt from it

September 29, 2025
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Victor

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

Rated 5 out of 5 stars
Invited
Reed (.co.uk) logo

Reply from Reed (.co.uk)

Hi Shabeerali

Thank you for your positive review of Reed Courses. We’re glad you’ve had a great experience.

If there’s anything else we can do to help in the future, please don’t hesitate to let us know.

Best wishes,

The Reed.co.uk team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look