www.PromoDirect.com Reviews 6,158

Contact with the sales team was quick and efficient. They worked at our speed and were willing to accommodate what we needed. We will definitely be coming back to them for any promotional inventory ne... See more

When I called I got Manish and he was very pleasant and professional. He listened to what my needs for the company were and he came through. I was promised that I would receive the custom pens on the... See more

My product advisor Francis, was extremely knowledgeable, responsive and supportive through my product selection and order process. Francis called me directly to ask questions and clarify anything need... See more

Rose Sarro is an outstanding sale person. As large as your company must be, she stills answers e-mails within 5-10 minutes and always aims to please. Her customer service is impeccable. She is kind an... See more

Ordered 450 luggage tags and each came in a separate bag - each with a sticker that I was not expecting to have to adhere. Between removing tags from bags and adhering stickers, I spent a good part o... See more

Promotional Product Success. I used this company to print promo products for work and Ayan Choudhary was easy to work with and quick to complete the job and ship to our desired location.

PromoDirect.com was amazing to work with. Unfortunately, through a communication issue items had not been ordered for an event 1.5 weeks prior to me finding PromoDirect but they came through tremendo... See more

We have been working with PromoDirect for years. They have always been dependable & can get products we've seen that aren't listed on the website. Diana Goytia has been so great to work with and I tru... See more

Our rep Steve Alsager, is an absolute PRO. Timely, courteous, professional AND a dog person….which is KEY. He’s just a great rep; always has our artwork files ready, past orders ready to reference,... See more

I was having trouble selecting a giveaway for a business expo. My rep, Rose, was fantastic. She made some great recommendations on items that could be produced and shipped quickly. She even sent me... See more

We've had good experiences working with PromoDirect. We have ordered booth supplies like pens and hand sanitizers. Last fall we ordered three retractable banners. When one got damaged in some strong w... See more

Wonderful, personalized customer service. Attention to detail was great and they worked hard to get us our products in time for our event, produced and shipped almost immediately. Effective communicat... See more

Mehtab Farooqui has gone above and beyond with his customer service! The products we've ordered have all been great as well but it makes all the difference when you have someone responding immediatel... See more

Representative Arturo was very responsive to my many questions about shirt choice, artwork, cost. Shirts arrived and they are very soft, nice quality. I've ordered products from PromoDIrect before and... See more

The whole experience was extremely easy and pleasant - from transitioning from our old rep, Mr. Edwin, to our new rep, Mr. Arturo, to requesting a quote to receiving proofs, and finally, to ordering!... See more

Manish was wonderful! I needed insulated bags at the last minute and the ones that I wanted would not arrive in time for my event. He searched their inventory and found me another one that was very s... See more

Ayan Choudhary was very helpful and swift in his responses back to me. I appreciated the help with shipping costs since we are really stuck when it comes to deliveries all the way to Hawaii. The item... See more

Top-notch customer service! Our rep, Arturo is so great to work with. He is always quick to respond and gets the ball rolling with our orders as quickly as possible - I've always been able to place o... See more

Lupe was great! She was very responsive/prompt in responding to all emails. She took time to send mockup in several ways just so we could see what the product would look like prior to placing the orde... See more

Your representative (Mehtab Farooqui) took the time to not only email, but also call, due to the tight timeframe I needed. He tweaked the design per my specifications, and we received the products in... See more

The promotional items we ordered were shipped as described and we were happy with the finished product. Shipping was fast and tracking was accurate. Great experience.

Great service and product! We have been using PromoDirect for years. They are always easy to work with and products come quickly. I appreciate the suggestion they gave us to change the imprint colo... See more

Working with Promo Direct is always such a pleasure but working with Christopher Nadar on our most recent order was a real pleasure since he was so responsive to ALL my questions! It is apparent that... See more

Great company for giveaways! My rep (Christopher Nadar) displayed great attention to detail. All items were in good order and delivered as promised. The job was perfect! Thanks so much for your d... See more

Want to say a big thank you to, Mehtab at Promo Direct!! Their team made us some great promotional merch for our Grand Opening last weekend and Mehtab went the extra mile to make sure we got everythin... See more

Once I reached out there was an immediate response, I worked with Lena, she was awesome, answered all my questions, sent me a sample product, and genuinely cared. Once I confirmed the order, it was fa... See more

They did a great job. We ordered pens and baseball caps. Both are excellent. The baseball caps are great! The customer service was also excellent. I would absolutely recommend them!

Our rep was very responsive to our needs as we figured out what products worked best for our campus events.

My customized pens look great. The follow up on my order was great. E-mails, phone calls, and alerts. The space for my info option on the product was very limited. When mentioned that competitors h... See more

The product (pocket calendars) were as advertised. The spaces for writing on the calendar were quite small, which you cannot know beforehand. The color I chose was just what I expected. The order... See more

The reps I worked with were very nice and helpful, but there was a misunderstanding based on what I think is an unclear description on the website about the journal and what comes with it. I thought t... See more

Customer service did a great job of turnaround time and helping with the right color selection. I expected the size of print to be a bit larger, since I had an example of one from another company. I... See more

It was very easy to work with PromoDirect. When my artwork wouldn't fit on the pen I selected, Arturo Garcia sent me many recommendations for other pens that would be the right size for my design, but... See more

I bought two items from PromoDirect: sunglasses and sticky notes. The sunglasses are exactly what I was expecting. The sticky notes were a disappointment. I purchased sticky notes from a different com... See more

We have always been very pleased with the items we order from Promo Direct. The pricing is definitely a selling point. The production and shipping time is much quicker than other companies. Working... See more

It was a pleasure or ding for a customer of mine magnets that were so creative. They came out so well that I'm going to use them as a marketing tool. Truly entire experience phenomenal mainly due to r... See more

Emily Painter was excellent in making our short timeline happen. We had some specialty promo items that we wanted to make happen in the deadline of two weeks and Emily managed to help us out by speaki... See more

I tried PromoDirect for items to give out (bag, mug) at a conference. Both items I ordered were produced and shipped quickly. The logo I sent was printed clearly, in a size appropriate to the item. C... See more

I've placed several large orders that needed to be a specific color, size & logo, we went back & forth quite a few times. They have exceeded our expectations & are quick w/ delivery. Monica Grace... See more

Customer service is phenomenal. They are very helpful and work with you on shipping dates and communication turnaround time is unthinkable. The product is also nice however adjusting logo to meet the... See more

My experience with promo direct has been nothing short of amazing. Working with Emily Painter has been such a pleasure. The order process was seamless and there was followup at every step to ensure th... See more

Emily was great. We needed help converting our color logo to single color & it turned out great. We received our shipment within the estimated delivery date, which was fantastic! Shipping cost seeme... See more

Working with Arturo Garcia made my experience with PromoDirect a 10/10! I was referred to him by a coworker and his skills, costumer service, and timeliness did not disappoint!! I knew what I wanted... See more

Great buying experience! We question a color mis-match on the Koozies we received. Promo Direct reprinted and OVERNIGHTED the entire order to us for free!!! Until today, we also used another promo... See more

PromoDirect has been great to do business with. They work with you until you are completely satisfied. They are not pushy but they remember who you are and what you have ordered. Very nice to do busi... See more

Great company to work with. Christy is amazing to work with!! Always makes sure you get the items you want the way you want them!! Affordable gifts and promo products!!

The promotional product advisor, Mr. Mulani, was so helpful in finding unique, a higher quality, and the right amount to fit our budget. The products came much quicker than expected and there were no... See more

Rose made our experience great!!

Promo-Direct is the easiest company to work with to meet your promotional needs. Great website to see the possibilities for the products you're looking for and an even better staff to source the produ... See more