Philip Jones Jewellery Reviews 6,926

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service and appreciate being kept informed throughout the process. Consumers are particularly impressed with the quality of the jewelry, often noting that the items look more expensive than they actually are. People also highlight the beautiful packaging, which is often described as suitable for gifts. The ordering process is generally considered easy and straightforward, and the prices are seen as very reasonable for the quality received. Reviewers also appreciate the excellent customer service, with many mentioning prompt and helpful responses to their inquiries. Consumers express confidence in the company and state that they would definitely buy from them again.

Based on these reviews

Rated 5 out of 5 stars
Verified

First purchase, gift sent different address, very easy to order & pay. Delivery FREE & tracking info sent plus delivered when it was expected. Bracelet as good as online pix of silver plated black ony... See more

Rated 5 out of 5 stars

Philip Jones Jewellery they offer a fantastic range of very high-quality jewellery I have just received my mens leather bracelets Tiger eye and black leather the were dispatched immediately and arrive... See more

Rated 5 out of 5 stars

Fantastic bags /boxes. Great price for such quality item swift delivery with great packaging shall be buying more bags but after seeing their fantastic prices shall be buying jewellery !! Thank you !!... See more

Rated 5 out of 5 stars

Ordered some sterling silver heart hoops. Great price, super quick delivery and fabulous packaging. Lovely little gift pouch included and additional plastic butterfly backs. Excellent service all roun... See more

Rated 5 out of 5 stars

The quality of the jewellery is of high standard and stunning, bought many item's over the year's and I love everything, Very easy to use their website, straightforward and quick. Keep you updated of... See more

Rated 5 out of 5 stars

Lovely bracelet, gold with diamanté four leaf clover. Bought a silver ball bracelet before from this company item arrives within 3 days beautiful packaging great service

Rated 5 out of 5 stars
Verified

Arrived in good time. Info correct, kept up to date regarding process and delivery. Earrings silver hoops are lovely, as described but actually look far more expensive. Very happy with purchase. Qual... See more

Rated 5 out of 5 stars
Verified

My online order was picked up and dispatched quickly. I received it within four days and was impressed by the quality of the items I had ordered.

Rated 5 out of 5 stars
Verified

I purchased 2 Christmas tree brooches as gifts which were really beautiful, lovely quality at an amazing price, they even came with a little santa sack so no need for wrapping!

Rated 5 out of 5 stars

Just discovered this company via Amazon. I love rose gold and have brought 3 or 4 pieces now. Honestly can't tell the difference between fine jewelry. Beautiful rose gold tone and the stones sparkle l... See more

Rated 5 out of 5 stars
Verified

My daughter was helping me to find hypoallergenic earrings online last Friday. She found Philip Jones' website and I loved the daisy earrings. She placed the order and told me they'd arrive by Tuesday... See more

Rated 5 out of 5 stars

Wow !!! Only ordered 3 gift bags and bracelet boxes great packaging fantastic top quality bags and boxes going to order more and some jewellery at their fantastic prices THANK YOU !!

Rated 5 out of 5 stars

I bought a couple of bracelets. They were very pretty and beautifully packaged which was perfect as they were gifts. Fast delivery and great communication throughout. Easy to use website and really ex... See more

Rated 5 out of 5 stars

My son bought me an item of jewellery from here but it developed a fault. The response to my email (on a Sunday btw) was almost immediate. Item was replaced within 3 days. I cannot speak highly enough... See more

Rated 5 out of 5 stars
Verified

The website was easy to navigate. The jewellery was of good quality, nicely packaged, and very reasonably priced. The items also arrived promptly. Very satisfied with the items purchased and the servi... See more

Rated 5 out of 5 stars
Verified

Thank you for an excellent service. The small jewellery box is ideal and good value for money. It arrived on time, was beautifully packaged and I was kept up to date on the expected delivery time. I... See more

Rated 5 out of 5 stars
Verified

Quick delivery. Product was true to image on line. Look great! Lovely packaging suitable for a gift. But mostly excellent communication. Order was gifts for bridesmaids and time was getting close. I... See more

Rated 5 out of 5 stars

I stumbled across Philip Jones Jewellery when looking for gifts for my bridesmaids on my wedding day. Considering the price this is exceptional quality and I have paid a lot more for a lot less from o... See more

Rated 3 out of 5 stars
Verified

The quality didn't match the photos on the website. I bought two necklaces which were tiny compared to the photo. I also bought a paperclip style bracelet but the finish of each link is terrible so... See more

Company replied

Rated 5 out of 5 stars

Amazing service and beautiful items. I purchased 5 bracelets for my bridesmaids and didn't expect next day delivery as opted for free delivery. The bracelets are gorgeous as is the packing, and becau... See more

Rated 5 out of 5 stars
Verified

I ordered two sets of Silver Double Heart Earrings, for my daughter and my Mum - they are absolutely stunning, look so beautiful worn and such a wonderful gift for a close family member or friend.... See more

Rated 5 out of 5 stars

I bought these 2 items for my daughter. She is really pleased with them. Ordering was easy, I was kept informed by you and the delivery company and the items arrived on time. An excellent buying exper... See more

Rated 5 out of 5 stars

The jewellery i purchased was beautiful. It was value for money and beautifully packaged if the item you purchased was a gift there were extras included free of charge like a little jewellery bag. I p... See more

Rated 5 out of 5 stars

I am happy with my purchase from Philip Jones, the items i bought where of very High Quality, reasonably priced and the Delivery from them was very quick. I will be buying from this shop again. Very... See more

Rated 5 out of 5 stars

I ordered for the first time from Philip Jones Jewelley . I ordered the open Daisy necklace x earrings x bracelet they are so beautiful I will be definitely be ordering again . My order was so well p... See more

Rated 5 out of 5 stars
Verified

I was looking for simple silver hooped earrings. Came across Philip Jones jewellery by chance and couldn’t be happier. Nice affordable earrings and the size I wanted. Good communication about my order... See more

Rated 5 out of 5 stars

Arrived well packaged ,, looks good it’s a gift so can’t comment on quality until it’s been worn for a bit but it definitely looks good

Rated 5 out of 5 stars

Good quality product- exactly what I was looking for. Product was delivered on time. I highly recommend Phillip Jones Jewellery. I shall definitely be buying again.

Rated 5 out of 5 stars

I like the earings the came well packaged. It was nice to see the extra backs for the the earings in the packaging that came with a lovely velvet pouch. Really happy with both my purchases and will... See more

Rated 5 out of 5 stars

I honestly can't begin to express how impressed I am with this company, I placed an order for 5 bracelets, for teacher gifts. I ordered around 4pm and they had been delivered the next day. When I orde... See more

Rated 5 out of 5 stars

I love my bracelet and necklace it is good quality jewellery and looks lovely on l am so happy with it thank you

Rated 5 out of 5 stars

Beautiful range of jewellery at awesome prices. Delivery was quick and well packaged. Plus I also received a gorgeous free silver necklace. 5 star service :)

Rated 5 out of 5 stars

Arrived on time. Beautiful earrings bought them for my granddaughter as her puppy is named Daisy

Rated 4 out of 5 stars

Easy to order and delivery came really quicker than I expected. I ordered a chain for my son birthday and he loved it. Would defo be using again pleased with everything excellent.

Rated 5 out of 5 stars

Product exactly the same as advertised lovely size well packaged and quick delivery. Would highly recommend to friends and family.

Rated 5 out of 5 stars

Great service, easy ordering, lovely items and plenty of info, regarding delivery, given. Have certainly recommended Philip Jones to friends and family. Thank you.

Rated 5 out of 5 stars

My order arrived promptly & well packed. I was very pleased with my purchase & will certainly use the company again. Thank you! A great service.

Rated 5 out of 5 stars

Lots of choice. Good prices. Super fast delivery. Thanks, will use again and recommend.

Rated 5 out of 5 stars
Verified

Very quick delivery and lovely jewellery. The packaging is great too with a little bag to put them in as a gift.

Rated 5 out of 5 stars
Verified

It arrived on time, lovely piece of jewellery. My sister will love it

Rated 5 out of 5 stars

Ordered a freshwater pearl necklace (41cm) for my mother in law and we are both very impressed with it! Quality is great, packaging was really nice and delivery was quick, arrived within 48hrs. Order... See more

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Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Designer
  6. Wedding Store

About Philip Jones Jewellery

Written by the company

Philip Jones Jewellery

 

Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Philip Jones Jewellery Summer Collection

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.

At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Amazing quality jewellery!

Amazing quality jewellery at such reasonable prices!purchased and clover gold plated necklace and earrings. Will definitely be buying more from this jewellers 🩷😍

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

So happy

I love my bracelet and necklace it is good quality jewellery and looks lovely on l am so happy with it thank you

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Spend just under £50 on a couple…

Spend just under £50 on a couple bracelets and necklace. Upon delivery they look cheap and tacky very thin and plasticy. i notivated on temu the same necklace for 87p !!!

I think these are temu necklaces !!

September 18, 2025
Unprompted review
Philip Jones Jewellery logo

Reply from Philip Jones Jewellery

Thanks for your review and sorry we did not meet your expectations this time. I can see you received 5 items for about £46 including free delivery, however, as with most UK based jewellery stores, our prices will be higher than Temu. There are a number of reasons for this including ensuring each item is compliant with UK and EU heavy metal regulations resulting in a safer and higher quality product. If you have any further questions please contact us at help@philipjonesjewellery.com and they will be happy to assist. Thank you.

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