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Rated 1 out of 5 stars

After placing and paying for my order I later get notified delivery has been delayed and still not received!

Company replied

Rated 5 out of 5 stars

I have been using the age correction marine collagen cream every evening for about 6 months Literally don’t know how I lived without this! My skin has improved vastly in every way. Hydrated, plump, w... See more

Rated 5 out of 5 stars
Verified

The older I get the worse my rosacea is, not just redness but bumps and pustules too. I've tried many many treatments and all promising fantastic results, but none of them worked!! The Pevonia RS2 lin... See more

Rated 5 out of 5 stars
Verified

I love most products. The green tea and lemon candles would be better if they were in glass not a tin as you can't see the wick inside so can't enjoy it as much. £14 is also a bit overpriced. Enzy... See more

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Company details

  1. Beauty Product Supplier

Written by the company

Elite, eco-friendly, natural skincare solution for every skincare concern.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

241 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

After placing and paying for my order I…

After placing and paying for my order I later get notified delivery has been delayed and still not received!

January 14, 2025
Unprompted review
Pevonia UK logo

Reply from Pevonia UK

Hello Archibald. We cannot find any record of your order with us, can you please contact us via info@pevoniauk.com and let us know your order number? We actually have no pending orders so we are somewhat concerned by your message. Thank you.

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Rated 2 out of 5 stars
Verified

Cold and disappointing service

The initial interaction was lovely very supportive and I had some samples to see if it worked. It did I was very pleased! I went to buy it during April as they had some offers on! I was going to get 4 products for £185! So still over £45 a product. As I was a new customer I could get £10 off my order and it just wouldn’t work. So I contacted them initially as I didn’t get the code. So slightly annoyed by that. I work long weeks so didn’t have time during the week. They emailed my code so the next weekend I put it all together but no didn’t work! So emailed in again. I was told I couldn’t get the April deal and the £10 off? I said but I’d be a customer then it’s still going to be a£175 order and a happy customer? Why would you not want a new customer? I was so fed up! But I knew the product was good! They wouldn’t budge for £10 despite making so much money on there products! Very old fashion approach to marketing? For the cost of what say £200 with poss 20 new happy customers giving the £10 off their first order they would prefer a disgruntled one who spent 3 weeks trying to make the order, missing the £10 then missing some of the products as they sold out trying to understand the deal. The whole experience was just a huge disappointment! To be fair the cream works and it looks like they have some lovely products but I’d prefer to see if I can get similar elsewhere for natural products if possible as they where just so cold to deal with clearly money money money! I even ask if I could have the £10 new customer as a credit to come back? But they just ignored me. The long and short it wouldn’t matter that much to thrm to have given me the £10 off there product there ingredients are not expensive ones they have a great deal going on which is great! But need a refresher in marketing!

April 30, 2024
Rated 5 out of 5 stars
Verified

Thank you

Thank you, order received on time and I like the new service with the Royal Mail tracking. Very helpful. The products are great.

May 18, 2024
Rated 5 out of 5 stars
Verified

Favourite skincare tool

I used to buy the Body Shop ‘Luxury Flannel’ but this was discontinued about a year ago, so I was delighted to find that Pevonia did exactly the same product (but with lovely colours!). It’s amazing for removing skincare without having to splash water on your face and rub it with a towel. My skin is always perfect when I’m routinely using these.

March 28, 2024
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Rated 5 out of 5 stars
Verified

This works

Always use Pevonia and get many comments on how good my skin looks, even from beauticians.
Wish packing was better so you could get to the last drop and in cleansing lotion.

April 4, 2024
Rated 5 out of 5 stars
Verified

Loved the products used for first time…

Loved the products used for first time in a hotel and was like yes this is lovely and smell amazing
Hair products as well leave your hair nice and fresh smelling and clean feeling soft and conditioned
Lovely products

April 3, 2024
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Rated 5 out of 5 stars
Verified

Wonderful products

Wonderful products, I bought the Hydrating cleanser and toner leaves skin beautifully hydrated. Easy to use website and easy to track order.

March 13, 2024
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