Ordered some new wheels for my road bike, website is well laid out providing plenty of information enabling me to make my choice. Great service and honest advice over the phone😁👍
Pedal Pedal
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See what reviewers are saying
Great price for quality Lezyne mini pump well packed and quick dispatch. I do have an issue insomuch as the mobile site's check out process was not working properly as it would not let me pay with P... See more
You never know how good an insurance provider is until you make a claim. Now that I have I can genuinely say that the service is outstanding. The claim was dealt with within a week, the offer covered... See more
I recently started cycling again after 20 yrs,and decided to get an helmet from Pedal Pedal.I rarely leave reviews,but the service,cost was faultless,even refunding the postage because it took a day... See more
Company details
Contact info
Suite 2.27 Qwest, 1100 Great West Road, TW8 0GP, Brentford
- 02031765313
- customerhelp@pedal-pedal.co.uk
- www.pedal-pedal.co.uk
Ordered some new wheels for my road…
Ordered some new wheels for my road bike, website is well laid out providing plenty of information enabling me to make my choice. Great service and honest advice over the phone😁👍
Ordered some new wheels for my road…
Ordered some new wheels for my road bike, website is well laid out providing plenty of information enabling me to make my choice. Happy to use again and include in my list of trusted on line shops. Really happy👍
No customer service
Bought a couple of items that I would like to return. The website says I can return within 30 days but doesn't provide a return address. Ive tried calling, emailing and messaging their instagram but no one has responded.
This store offers an excellent range of…
This store offers an excellent range of bicycle accessories, and the ones I bought were a perfect fit for my bike. The secure delivery ensured that my order arrived complete and undamaged, providing peace of mind throughout the purchase.
This bicycle store is a paradise for…
This bicycle store is a paradise for bike lovers. They have an incredible array of bicycles and accessories, making it easy to find the perfect fit for your cycling needs.
Bad customer Service
Tried to call them multiple times without any success.
Love pedal pedal!!!!
Excellent service and communication
Excellent service and communication. Item arrived in 48hrs. Excellent product at really good price. Happy to use again and include in my list of trusted on line shops. Really happy👍
Can't remember what I bought
Can't remember what I bought. Must have been ok.
Good product, good service
Just don't
Just don't - service is non existing.
Ordered som bike parts in february, then i april i found one part defective and contacted Pedal-Pedal with a warranty claim, didn't hear anything, contacted them twice more a week apart, but unable to get any answer. Not able to contact them in any way.
Filed for insolvency 21 June 2017
According to the Insolvency Services and the London Gazette, Pedal Pedal Ltd appointed liquidators on 21 June 2017.
I can't get through to this company …
I can't get through to this company (several days trying) after needing to return an item under warranty. Now having to deal with Cateye directly, who have been very helpful.
Terrible Customer Service
Have tried on multiple occasions to get through (phone, email and voicemails) with no response at all. I would not trust this vendor - I am unsure if even in operation.
Frustrated
Delivery was spot on & couldn't fault but returned shorts over 2w ago & have sent numerous emails chasing up credit of these & rung & left messages and had nothing back, are they even still running as a business, getting frustrated now as I'm over £30 out of pocket now.....??
Ordered some new wheels for my road …
Ordered some new wheels for my road bike, website is well laid out providing plenty of information enabling me to make my choice. At the time of ordering it was stated on the website that my choice of wheels would be available following month however I still ordered them, and was pleasantly surprised that they were delivered in 3-4 days. Used Pedal Pedal on two occasions now and can not fault the service they offer. Highly recommend them for all your biking needs!
Great service and advice
Great service and honest advice over the phone
Cheaper than elsewhere and delivered in …
Cheaper than elsewhere and delivered in good time. Highly recommend this site.
Fantastic prices and ace customer …
Fantastic prices and ace customer service. Thank you Pedal Pedal!
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