Lucky Orange Reviews 574

I left lucky orange a few years ago ( for no reason on their behalf) and have now returned it’s still fantastic and even more improved! You learn so much from it, it’s like the old days of watching y... See more

We use Lucky Orange mainly for the heatmaps and session replays to spot UX issues and better understand how visitors interact with our store. It’s really helpful for optimizing product pages. Highly r... See more

Justin was amazing and super helpful! I've used them for years and I stopped doing marketing but now I am getting back into it!

Lucky Orange has been very helpful in giving us insights into how visitors interact with our store. The heatmaps and session recordings are easy to use and provide valuable data. It really helps us ma... See more

It’s such an insightful tool, I can analyse my customers behaviour down to the last click and helps me optimise my site better for more conversions! The tool is also very simple to use, excellent UI.... See more

I had an onboarding session with Justin and it was great. He did an awesome job walking me through all the features in Lucky Orange. Everything was explained clearly and he made it really easy to foll... See more

I just started using Lucky Orange. I am new to the application and setting things up. I am happy with the application.

Over the past few years, we've used various services to help us understand how our members use our platform, learn about 'trouble spots' and diagnose problems users are having. None have been as easy... See more

In a busy office, learning new software can be difficult. Needed help pulling reporting for the first time, and within a few hours, Jordan not only got back to me, but set up/added filters we needed... See more

Aloha, we are an Outdoor Adventure Gear company and use Lucky Orange on both the Malo'o and Lounge Wagon websites. The insights they provide surpass what we can see with Shopify and GA4. Additionally,... See more

great app to use with Shopify. allows me to see precisely where customers clicked or look at my website. a must have for any owner of a business with a website

I’ve been using Lucky Orange for a few months now as a conversion optimization tool, and overall my experience has been very positive. Pros: Heatmaps & Recordings: You get instant insight... See more

Great tool with a lot to offer as long as you invest the time in learning how to use it and use the segments and filters to drill down to the data that matters the most to your business. Also, Jordan... See more

The setup process was fairly simple and easy to grasp. The metrics we are seeing are certainly helpful, although we have not gotten much activity from the chat box on our site. Otherwise, the experien... See more

To deliver best to ur users, it’s crucial to know every pattern they have but it could be challenging if there is no data to analyse and make decisions upon. Lucky Orange is the tool which provides u... See more

I haven’t started fully using Lucky Orange yet, but the onboarding process has been outstanding. The team was professional, thorough, and took the time to explain all the features during our call.... See more

We’ve been very pleased with Lucky Orange’s intuitive visual presentation of customer journeys. Just as impressive is their responsive support team, which consistently provides fast and effective solu... See more

Lucky Orange's dashboard is clean and the learning curve is less. There are multiple useful features which we are still exploring. Most importantly, as compared to it's competitors, Lucky Orange is qu... See more

I like how the app is extremely simple to use yet so affective. I have tried multiple heatmap apps and they are by far the best one, no doubt! They have the lowest pricing system for its features to m... See more

We’ve been using Lucky Orange for a month now and it has allowed a small business with a tight marketing budget asses and improve its website in-house! Only had one minor issue so far and used the cha... See more

I’m really impressed with your system and how you can track and view your customers interactions. At times, I’m not able to see interactions due to the system not picking it up on time. Overall, it’... See more

Great app, I'd recommend it to everyone with e-shop. It gives a very valuable insights what interests customers, where they leave. Also, helps finding errors and gives a better understanding about the... See more

We recently worked with Jordan Dodd at LuckyOrange to address an issue we were having. Jordan was direct, helpful, and provided clear answers to our questions while giving us guidance to tackle the pr... See more

I have completed a trial on Lucky Orange and I'm ready to upgrade to a paid version. Our e-commerce is on BigCommerce so we have obviously integrated with BC. Integration is not an issue just a simple... See more

With our conversion rate not quite being where we want it to be, we review our visitors actions every night to find problem areas in our website. Lucky Orange has made this simple with heat maps and r... See more

Could not figure out how to get the app to work correctly (user error on my end) sent a message to support and had a response in moments from Emilia helping walk me through my problem. Extremely imp... See more

Jordan has been absolutely superb in providing support. He responds promptly, explains things clearly, and goes the extra mile to ensure issues are resolved quickly. I truly appreciate his professiona... See more

Lucky Orange is an equivalent of the famous old Nokia phones: simple, reliable and friendly. Unlike the old Nokias, though, Lucky Orange has all the modern features you need - visitors' recordings (wi... See more

My experience with the support staff at Lucky Orange has be awesome. Jordan was extremely helpful and gave me as much information as I could consume during my complimentary onboarding session. He le... See more

Very nice platform! Love the UX and the simplicity of it. We use it to record incoming website visitors so we can trouble shoot any bottlenecks in our user experience journey. We've using it every day... See more

Will Daniels from the Help Desk quickly jumped in and stuck with me and my web development team as we needed support to guide us through setting up Lucky Orange events and funnels to accomplish our st... See more

Super helpful call! Emilia was very patient in explaining everything and answering all my questions and its made my experience with Lucky Orange even better. Just wish I had done it sooner! Thank you... See more

I was a freemium user and when I tried to pay it didn't work. My bank banned my card because of suspicious payment attempts. I don't know what is happening but I have a problem with my card now..... See more

My favorite part of Lucky Orange is easy to understand stats that are delivered to my email every day. Of course, there is so much more to take advantage of that make this a great choice to monitor yo... See more

Justin took the time to walk me through all of the features and I was able to learn quickly where to see the analytics I was hoping to find! I'm excited to share with my team how the heatmaps work by... See more

Justin was AWESEOME. He answered all of my questions and ensured I understood the "what" and "why" regarding specific tools available with Lucky Orange. I could not be happier with my demonstration an... See more

Great software that gives amazing insight into how our website is being used. The added extras (Live Chat, Polls, etc.) are great to have and so easy to use. It's so cost effective I would suggest... See more

It's really insightful to be able to see how people are using your website & to be able to make changes based off that. Not only that as a service business it's really good to be notified when someone... See more

Had a great onboarding call with Justin from the Lucky Orange team—very helpful, clear, and informative. He walked me through the key features and answered all my questions patiently. The platform i... See more

The overall UI and insights have been super pleasant thus far.

This tool is amazing! I have seen so many insights from my customers and fix a few bugs that were taking my conversion out.

I really like the information available. It is very helpful in figuring things out. It provides a deep look into the facts.

We are enjoying our LuckyOrange app. It gives us insights into the user journey and site behavior, including heatmaps, recordings, % of page scroll, funnels, & more. No tag manager integration... See more

The 15-minute onboarding with Justin was helpful in understanding which features could be immediately addressed for my site.

Justin not only took care of my login issue, but 3 of my colleagues' issues at the same time. He also answered my pricing questions.

Really useful! It helps me a lot to understand my website's traffic and visitor behavior. I recommend it!

It's hard to impress me these days, but Lucky Orange has done it. I'm a marketing director and my client just launched a new site...you can test them all day long but there are always little friction... See more

I have been using Lucky Orange for a long time and the tools it provides are second to none! Being able to interact with sessions, segment heatmaps using most of the GA4-style dimensions, and the abi... See more