Great to get clothes to fit when you have long legs. I got 2 pairs of joggers and find them very comfortable, though a bit too wide on the hips. Good selection of colours and reasonable price. Deli... See more
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About Long Tall Sally
Written by the company
- Since 1976 we’ve made it our mission to be the destination of choice for tall women worldwide.
- We NEVER just add inches. We construct each and every garment positioning hips, hems, pockets and plackets exactly where they should be. We champion tall women everywhere.
- Shop online for tall women's clothes in sizes 8-24. Fashion clothes for tall women: long dresses, tall tops, tall jeans & large shoes 7-13
Contact info
Bakewell Road, PE2 6XU, Peterborough, United Kingdom
- customerservices@longtallsally.com
- www.longtallsally.com
Replied to 99% of negative reviews
Typically replies within 24 hours
Poor quality
Too small fabric too thin poor quality fabric.
Not
hing like the picture online whi h is misleading

Reply from Long Tall Sally
Delivery easy to my local supermarket
Delivery easy to my local supermarket, and as usual nice quality clothing.
Shoes in my size
Lovely clothes and shoes in my size. Returns process is also very straightforward and easy for when things don't fit quite right
Terrible delivery & service!
Yodel!! No delivery of my order again that I placed on 6.10.25. I asked it to be sent to an Inpost locker as I work full time and didn't want to miss it being delivered. The Inpost locker is within a shopping centre that closes at 10pm!
Reason by Yodel to why my parcel hasn't been delivered (2 attempts to be delivered). "They couldn't deliver as they couldn't get access to the property"? It's a shopping centre and has car parks!?
Have contacted Yodel twice and LTS twice and still no update or parcel?

Reply from Long Tall Sally
Prompt delivery
Prompt delivery, kept updated with estimated time of delivery and easy to return to a Yours clothing store if required.
Nothing wrong with the quality
Nothing wrong with the quality.
I’ve been trying to do a return for weeks. Customer service is awful. Phone number doesn’t exist, auto responses but n interactions with a person bar one that I answered but no reply.
Left with clothes that don’t fit, never will fit.
There was no packing slip in my delivery which has been the root cause but that shouldn’t be my problem. Will never use again.

Reply from Long Tall Sally
From despatch t delivery all good
great collection of clothes for tall…
great collection of clothes for tall people.
Good fit on most the clothes and good value for money.
Delivery speedy but disappointed with…
Delivery speedy but disappointed with quality of shoes
LTS .does the business.
Prompt delivery, good quality and stylish goods and good prices.
Three important issues for customer satisfaction .
I always have a great experience.
Absolute worst company now
There was no communication. I never received my order and could not receive a phone number or human to communicate with.

Reply from Long Tall Sally
Arrived on time and good fit
Do not order from this company
Do not order form this company! I returned an order in July, its now October and still no refund. They use another company Eshop for their CC transactions. Both companies point the finger at the other as to why there is no refund. Its honeslty a joke. Spend your money elsewhere

Reply from Long Tall Sally
Poor customer service
I really want to like this company as I am tall & appreciate the options. However, I placed an order that never came or had tracking info. and their customer service responded to my issue 3 times with the same automated response. They have still not fixed my issue. I’m at the brink of claiming fraud with my bank and am frustrated because I just want my original order. I hope this is an isolated event but I’ve seen other people have issues with their customer service.

Reply from Long Tall Sally
The sizing is hit and miss
The sizing is hit and miss. Sizev down for tshirts- good length but incredibly baggy.

Reply from Long Tall Sally
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