Linode Reviews 200

I’ve been a Linode user for a while, but since September I’ve completely lost access to my account and all related services — without receiving any email or warning beforehand.

What’s worse is that I’ve tried multiple times to contact Linode support, but there has been no response or resolution. This level of service is really disappointing and unprofessional, especially for a company that presents itself as developer-friendly and reliable.

I received a marketing email recently, which felt ironic considering my account is still inaccessible and no one has addressed my issue.

At this point, I cannot recommend Linode to anyone who values stability and customer support.

— Mahziyar Azimzadeh

signed up, gave address, credit card details.

Told me they were checking my account and it would be activated later.

Within an hour got a snotty email telling me ...

A recently created account with this email address was canceled by our automated systems. This was due to activity or patterns associated with fraudulent behavior. Additional attempts to sign up may also be rejected.

This is the worst customer experience I've ever seen or heard of. They can keep their crappy service.

And now they have my address and credit card details.

Scary. Keep away from these cowboys !!

I don't know why so negative here. Linode remains one of the best and most professional providers out there. Been a customer for over 10 years. Never a hiccup in the service.
Their linodes are a bit pricey for the storage, but that's because they're ssd. For cheap storage, I use their object storage which is superb compared to other providers.

I’ve been charged for years for object storage when I took everything out of my storage they still were charging me. My card was expired. It still was charging me. I would not recommend this service to anyone.

Other people writting about this as well. Server been down for 18 hours so far - no end in sight. I wouldn't host with them to save my mothers life. Ruined the repuation of my business I have sent years building.

Today experiencing a 7 hour downtime. Yes it wasn't a typo A 7 HOUR DOWNTIME that keeps on going, avoid like a plague.

Edit: Total downtime was 22hours.....

I‘m honestly surprised by the negative feedback on here. While my sign up experience wasn't flawless, the rest is pretty good! We‘ve been a customer of Linode for quite some time now and have never had a bad experience. Our K8s cluster never had a problem. What we really appreciate is the rapid deployment speeds of new nodes, takes maybe 1-2 minutes max with Linode compared to AWS where it can take up to 10 minutes. Billing also works just fine. Would choose Linode any day for managed Kubernetes.

Racist company keep denying me services based on my name on the pretend that is because of fradualent activity when I've never had the access to their services. Network Chuck keep recomending them but i guess they sucks

Cannot trust Akamai billing and lack of key infrastructure for a Cloud provider. For a student yes but for a big business they are not enterprise ready.

This incident affects: Regions (AP-South (Singapore), AP-Northeast-2 (Tokyo 2), AP-West (Mumbai), JP-OSA (Osaka), IN-MAA (Chennai), ID-CGK (Jakarta), IN-BOM-2 (Mumbai 2), SG-SIN-2 (Singapore 2), JP-TYO-3 (Tokyo 3)).
Other companies VPS is better and better constantly online, you often disconnected affect us more customers to find us to complain, if there is no solution to the ability to bar the site closed.
You are particularly disappointed in your site so long

new ownership by Akamai undermines customer trust

People I have recently referred to Akamai are irate for having new accounts capriciously suspended -- a huge time waste and damaging to my reputation.

I will be taking my VPS business elsewhere

I have tried over four days now to sign up for a Linode cloud hosting account to no avail. I have responded to several "verify your email" messages, and entered my payment and address information at least four times. Still I hear nothing from the company and was never able to create an account. When I finally call customer service, the connection is so poor that I can literally not understand the person on the other end.

For a customer who is moving away from "regular" hosting option, looking for a more sophisticated solution, this was the absolutely worst image Linode/Akamai could have presented me. If a vendor cannot even solve a new client application, how can I trust their service? After completely losing confidence, I will, utterly discouraged, find another vendor.

I seriously can't understand all these negative reviews, there must be something in the sign-up process.
I've been a customer for many years and the service is excellent, servers are fast and costs are standard.
The times I needed to contact customer support they replied quickly and were very helpful.

We were having network issues between two of their data center locations. Rather than shifting the blame like most providers would do, they performed a thorough investigation and got to the bottom of it.

Here is just a small snippet of their responses: "The investigation this ticket initiated across the broader team revealed several nuances, as we needed to consider multiple factors to narrow down the issue. Our team examined various aspects, including components of our Object Storage infrastructure, tracing and analyzing requests made to your Object Storage service in Newark, and evaluating the performance of different traffic routes from the Dallas region. That said, we believe the team has isolated a component of our networking infrastructure that could be underperforming intermittently."

Absolutely terrific support!

Worst service i have ever experienced..

I paid everything to linode one day i got email that i got some malicious activity in my server so they put some network restrictions. i tried to resolve that but i couldn't do that so i created a clone which is the service of linode.
yesterday linode stopped my server and website which leading me alot of finance problems. i request you to chose other services instead of this

just bad experience... i tried to sign up a few months ago and i got denied when i havent used linode, i even told them in support "i dont need the free credits i just wanna pay for my service and use linode milan servers" i never got a response so i am writing this review, do not use linode and use alternatives like digitalocean this is just bad... disapointing...

"Your recently created account has been denied activation due to activity or patterns associated with fraudulent behavior. Additional attempts to sign up may also be rejected."

Oh ok then. I guess you don't want new customers?

I do not recommend. my account was stolen, I wrote about it to support, sending photos of the ID. no response

It's okay. You consider my attempt to create an account at your cloud service a fraudulent attempt. While it's very bad for you, and of course, it is your fault and uncovers your bad system. I do not care because there are many good and better alternatives, too.
But why are you considering that and taking that action after taking my credit card information?
How can I know you do not leak my credit card information? and how can we know that you are ethical at all?
Very bad experience.

I was blocked for no reason. I register new account and it was blocked shortly without additional info.