Really great at responding to emails before purchasing. Excellent bed, chose the fit option and the guy was quick and tidy. Only issue was bed took a little longer to arrive than quoted and I had to c... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!
Contact info
8 Exchange, hd9 6ay, Honley, United Kingdom
- 01484 666443
- sales@kidsbedsonine.co.uk
- www.kidsbedsonline.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Responsive
Really great at responding to emails before purchasing. Excellent bed, chose the fit option and the guy was quick and tidy. Only issue was bed took a little longer to arrive than quoted and I had to chase to get my delivery date in. All in all considering I hadn’t heard of them was a little apprehensive but no need. Great service and very happy little boy. Thank you
Fantastic service
Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online.
The bed we wanted (Billie Midsleeper) was so much cheaper than anywhere else online. Ordered on the Saturday evening, Monday morning had a message to say it was with the courier, by Monday afternoon we had a 3 hour timeslot for delivery on the Thursday. On the day of delivery we were kept informed of delivery times and the driver turned up spot on time. Put the bed together yesterday and we are very pleased with it.
5* - these guys deserve a high rating
I researched and researched to find a bed that fitted our space, wasn't too high, could have the ladder on the left, and had a decent sized desk.
Once I found the perfect bed, next I researched the company to buy it from and I'm glad I chose these guys.
They were responsive to questions, and checked in advance if I'd like the mattress delivered beforehand or wait until the bed was delivered.
It didn't matter in the end as the bed was super-quick. I think i ordered on Sunday, and everything was with us by Friday!
Really happy with the quality and service.
Thank you!
Cookie Cabin is Loved
The Cookie Cabin bed we bought is great. Our child loves it. Two hours build time was vastly under estimated it took closer to six hours. Delivery was prompt snd communication was good
Great assembly service
It was put together very quickly by the man who delivered it. No fuss.
Great bed
Great bed! Not too challenging to build and most importantly our 6 year old loves it!
Communication was extremely good from…
Communication was extremely good from purchase to delivery. Price was excellent and product really impressive and good value for the money. Would definitely recommend this company. Wonderful experience from start to finish! Thank you.
Good company.
Lovely house bunk bed, good quality my kids are very happy. Also mattresses very comfortable for good price. Order was quickly processed. Everything nice explained. I am very satisfied with company.
My daughter absolutely loves her bed
My daughter absolutely loves her bed. Plenty of storage and space for her extra bits. Delivery and fitting was superrr quick. So impressed 👍
Everything on the side of kids bed was…
Everything on the side of kids bed was great. Had the mattress we were looking for, was quick to send it off.
The downside was the delivery people. They never let me know when they were delivering and I didn't have the chande to look over the product.
Great quality bed
Great quality bed. Very sturdy and safe. We paid extra for assembly which was worth it as they put it together in less than as hour and took all the packaging away. Only suggestion would be better communication from the company regarding delivery. I had to chase them to find out date/time.
My daughter is very happy
My daughter is very happy, we are also pleased with the fast delivery and the nice bed. Thank you!
Fantastic service
Fantastic service. Ordered & was delivered within 5 working days. Will definitely use again
Great quality bed
Very helpful company to deal with.
Answered my queries immediately.
The quality and value for money of the Enzo day bed was excellent.
I am more than pleased with my purchase.
Very pleased
It was very easy to find what I needed on their website.Simple ordering process and delivered very quickly.The prices were good too.
Bed is reasonable quality but…
Bed is nice and reasonable quality but the ? Premium sprung mattress was not good, you could feel the springs so we had to buy a thick mattress topper to counteract this. The customer service contact re delivery and delivery were however excellent
Bed delivered within good time
Bed delivered within good time. All six-million parts were present (ok, I’m exaggerating but it felt like that many putting it together)! One piece of wood was badly knotted and a quick phone call and they were happy to send a replacement free but didn’t need to in the end as the piece isn’t on view. Great customer service and good solid quality product for a reasonable price and cheaper than several other places.
The bed is amazing my boy loves it
The bed is amazing my boy loves it! Exactly what expect or even more! Delivery arrived in perfect time and the guys were so lovely! Thank you
First class customer service
Customer service really good. They were very responsive to questions I had prior to ordering a midsleeper bed. And they were also very happy to change the order when I realised I had made a faux paux with the dimensions.
Not only that, I had a broken slat more than a year after purchasing. I sent them an email asking if they had spares, not expecting much. But to my surprise new slats will be arriving in 2 days! Incredible service and thus I can only fully recommend.
100% would recommend! 🙂
brilliant bed, exactly what i wanted and the company could of not been more helpful! would definitely recommend!! thank you my son loves it !!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








