Delivery to UK took 2 weeks got an apology but not good enough. Also make sure you read description as bottles are really small, not what we expected, shampoo and conditioner bottles are probably half... See more
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They're just straight up ignoring my multiple emails querying my order. Placed 5 weeks ago and never received, emailed support on 3 different occasions, not one reply. They've straight up just took my... See more
Upon reading the adds for Kera Fiber I actually laughed when I discovered you sprinkle the fibers to your existing hair. I thought this must be another ridiculous product which will never work. I w... See more
I got some of the Kera "hair building" Fibers, and applied after washing my hair, without ANY noticeable effects, so as an experiment I brushed some straight onto my eyebrows where I could see immed... See more
Company details
Information provided by various external sources
KeraFiber helps in instantly building your hair with natural keratin protein fibers. Adds thickness and fullness to your hair in seconds. Why Use KeraFiber Hair Building Fibers? * KeraFiber instantly thickens thinning hair * Kerafiber is 100% All-Natural organic keratin protein * KeraFiber is completely undetectable * KeraFiber gives volume to your hair
Contact info
20th Floor, Marble Arch Tower, W1H 7AA, London, United Kingdom
- UK +44 (0) 20 31292566, USA (800) 240-2180
- support@kerafiber.com
- www.kerafiber.com
Good supplements shall keep buying them
Good supplements shall keep buying them
Terrible service, no product delivered and lies about delivery
Terrible service, I have not received my product and they sent me a false tracking number. I thought it was a scam and I don't think I was far wrong
AVOID, order placed, money taken. No follow up
They're just straight up ignoring my multiple emails querying my order. Placed 5 weeks ago and never received, emailed support on 3 different occasions, not one reply. They've straight up just took my money
I have been purchasing the Hair Fiber…
I have been purchasing the Hair Fiber for years now and about 3 months ago, I also got the hair growth bundle. I must say the hair growth is remarkable and I may soon not require the hair fiber at all.. lol.
ships very slowly from US but website…
ships very slowly from US but website doesn't make this clear. customer service were on the ball but obviously unable to do anything changing delivery time expectations. still haven't seen the product but feels irrelevant at this point
Still haven’t received my order and…
Still haven’t received my order and communication is very poor. Oh well won’t be ordering again.
I ordered the product in December
I ordered the product in December, paid about 30 euros for it and have never received it. I have sent a lot of emails but haven't received an answer to any. There is no option on the site for asking for a refund. Is this site a scam? Do they actually still sell the product?
Very poor service
I waited 2 months to receive my product last february with an expiration date of March 2022 ! They sent me another one following my complaint...in March ...with the same expiration date ! Since that, no answer at all to my new complaint. Very disappointed. so much time wasted for nothing.
Good Service
Great product!
If your hair is thinning, this is the right product. Unbelievable results. Please try it!
The product works well with the…
The product works well with the atomizer as long as the container isn't low on fibers...
Great product
Great product! Easy use, blends in nicely with hair. Prompt delivery. Much improved web-site.
You want be disappointed
Have used KeraFiber for about 15 years because I have very fine hair and it makes it much easier to style. Evidently they have discontinued the conditioner which I really loved and wish they would bring back.
Marilynn Reeves
Great for making hairline
I use the fiber for shaping my hairline also using their hairline optimizer. And I must say that you get addicted to it. Use it once, use it daily!!
Love your products
Love your products. I have a couple of small bald spots on the top of my head, and KeraFiber fills them in nicely. I apply dark brown and top it off with grey. I have grey and dark brown hair and the cover is amazing!
Ordering was easy and I got my delivery…
Ordering was easy and I got my delivery quickly. Thank you!
Great Product
Using Kerafiber for almost 5 years now. Great quality and prompt shipping.
please don't waste your money ordering…
please don't waste your money ordering this companies product they won't arrive and you will keep getting fobbed off by customer services with "we have had some delivery problems with Yodel and your product will arrive in 3 working days" and it never happens
Great product but poor service ,
Great product but poor service ,
Yodel misplace the order and inform them that its lost which is no fault of my own ,
Having to wait weeks to get them to just resend out a new order then to get told I will have to wait on head office to fix the problem
Then when I decide I want to cancel the order to get my money back I have been told they don’t know when and I should wait for contact from them
Very unfair as it's not my fault surely once you find out that yodel loose a customer's order you would think they would apologies and send another one soon as
I have purchased they products for some time and to be treated this way is not fair and not good customer care…
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