Delivery to UK took 2 weeks got an apology but not good enough. Also make sure you read description as bottles are really small, not what we expected, shampoo and conditioner bottles are probably half... See more
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They're just straight up ignoring my multiple emails querying my order. Placed 5 weeks ago and never received, emailed support on 3 different occasions, not one reply. They've straight up just took my... See more
Upon reading the adds for Kera Fiber I actually laughed when I discovered you sprinkle the fibers to your existing hair. I thought this must be another ridiculous product which will never work. I w... See more
I got some of the Kera "hair building" Fibers, and applied after washing my hair, without ANY noticeable effects, so as an experiment I brushed some straight onto my eyebrows where I could see immed... See more
Company details
Information provided by various external sources
KeraFiber helps in instantly building your hair with natural keratin protein fibers. Adds thickness and fullness to your hair in seconds. Why Use KeraFiber Hair Building Fibers? * KeraFiber instantly thickens thinning hair * Kerafiber is 100% All-Natural organic keratin protein * KeraFiber is completely undetectable * KeraFiber gives volume to your hair
Contact info
20th Floor, Marble Arch Tower, W1H 7AA, London, United Kingdom
- UK +44 (0) 20 31292566, USA (800) 240-2180
- support@kerafiber.com
- www.kerafiber.com
KeraFiber's service and product exceeded expectations
Excellent service. Product packaged well and delivered promptly. Competitively priced compared with other similar products.
Horrible shipping and customer service response
I placed the order on 06 April. The information was sent to FedEx the same day, but the package didn't shipping until 6 days later on the 12th. I had to place an order with caboki, which arrived in 3 days. My order from you came on the 18th. That was a ridiculously long time to wait. I contacted customer service through emails asking why it was so late, but the only information they gave me was the expected delivery date. Horrible service and will look at continuing with another company!!!
Amazing product
I highly recommend this product. I won't be using anything else from now on!
Fantastic product
Fantastic product that I would buy over and over again
Product
I love the product I've been using it for years. I would love to get more discount e-mails.
I have asked 3 tmes to contact me because the product is almost black
I am very disappointed because I did not get an answer re : color of product. ---much to dark. almost black.
renate clynes
good products.
It works great. It does not smer compare to cabuki !
Thanks Hermie
KeraFiber has a really superb product!
I enjoy the product very much since it does the job. I have using it for about four years now and could never be more satisfied. I would recommend it to anyone.
Excellent
It really works, however it comes off easy and since you have to apply daily one bottle may only last a few weeks
Feels great
It makes me feel great! I love it! my hair looks thicker. Thank you very much.... Cjar
i DID NOT RECEIVE MY PRODUCTS SINCE TWO MONTHS !!!
I order some products since two months but i have not receive it yet.
I SENT several message but they told always the same thing that they will check in their housware.
I bought several times products from your agency and i received always less than one months but this time I am really disappointed.
Please make me sur what is happen and why it takes so much times.
Thanks bes regards
my order number : 1662820
Not completely satisfied.
The reason I am not completely satisfied is because the KeraFiber seemed to have disappeared as soon as I put some hair products on to style my hair. My hair is grey and it didn't look any thicker or fuller after I put styling foam and hair spray on.
Disgusting customer service!
I ordered 1 Coco Genix. I received 2. I was billed for 2. I was advised to send 1 back.I sent them both back within the trial month. I was never credited with both payments. they still owe me £29.95. even after complaining over the phone to them 3 times! They kept saying that the manager will call me. they never did. disreptuble company.
missing part of the order
I have not used the product yet because the total order has not been received :(
KeraFiber
I was so suprised when I recieved my kerafiber at how well it covered my thinning hair an did not have to use very much. i am very pleased i bought kerafiber
I like KerFiber.
I have very thin hair and have fussed with wigs and with KeriFiber. I am able to get adequate coverage with KeriFiber and may travel to a five-star rating but need to use it a bit more to be sure. It is in most ways much easier than a wig except I get multiple days out of a wig and only a day with the KeriFiber before I need to redo my hair -- that is not the fault of the KeriFiber but my terrible hair.
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