Buy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for mysel... See more
Company replied
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Buy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for mysel... See more
Company replied
Guys, it was awesome, just couple of things that could be done better, I received some 7-8 emails about my Rechnung etc but only one with the Treffpunkt, in a very small area of the email. And the... See more
Thank you i have received the package in good shape and well packaged, I'm very happy on how fast it was delivered and i know my husband will love his birthday gift......
The trekking route was absolutely amazing. To be the first time, I had a great time with the adorable huskies. This experience met all my expectations.
Written by the company
Written by the company
Mühldorfstraße 8, 81671, München, Germany
Replied to 91% of negative reviews
Typically replies within 48 hours
Buy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for myself.
Reply from Jochen Schweizer GmbH
I used my code twice, they deducted my money twice, I got nothing in return and the support team has not answered me for a week since.
2 weeks and I still didn’t get my delivery. Despite of their claim 2-3 working days. It’s complicated to reach support team by phone. So on Valentine’s Day I couldn’t gift present to my husband. Thanks a lot
Reply from Jochen Schweizer GmbH
The trekking route was absolutely amazing. To be the first time, I had a great time with the adorable huskies. This experience met all my expectations.
There is lot of offers on Jochen-Schweize site for which one can buy a Coupon and giving someone Jochen-Schweize coupon looks as a great present idea - let the person chose sonething great. However spending such Coupon is very hard - amount of real offers is very limited. Major amount of offers are only theoretically available, for most offers one can buy Coupons only but cannot book the actual event. Each of us got 250 EUR Coupon and after seen the list of choices we have been very excited. I wanted a flying event (and was ready to pay extra if needed), my partner wanted to rent a retro car for a day. And there seems to be plenty of offers listed! But after almost three years of trying to find something before our vacations, for our days off or for holidays we have been very disappointed. Sometime something was available but only far in the future on a weird selection of days, at far away locations, etc. Using one of the offers would require booking a vacation specifically around the event and doing this long time in advance.
Trying to limit location does not help - the site shows offers for chosen location but closer checking shows that this is just potentially possible (at the best) and there are no real events available.
At the end a part of one coupon was spent for a cooking class which seems interesting (not even close to original "big wish") and a part of second Coupon was spent for a cheap online game - just to get rest of money as new coupons and to avoid losing the money completely (the possibility is +1 star). We will continue looking for something worthy but the excitement is long gone. For sure we will not give anyone such coupons as present and will not recommend this to anyone.
Reply from Jochen Schweizer GmbH
Made a giftcard on day 26 of october, the same day I gave it as a birthday present. Scanning the code it says it was already used. I contacted immediately the shop, today is day 12 of November, still they didn't solved the problem and I made the poorest figure in the world with this gift. I don't recommend it but if you have to buy from this shop use at least PayPal, just to be sure you'll see your money back
Reply from Jochen Schweizer GmbH
I had a nice bodyflying experience, strongly recommend!
Awful experience redeeming the voucher. As a recipient I don't see what is included. Also you try to distract from booking with "free of charge" alternatives. When I was buying the voucher I remember the value of those offers was much lower. I find this to be an unfair marketing tricking. Very bad. Will never use this business.
Good description and diverse great offers.
Disappointed that is not possible to select The Netherlands for a delivery address of the complete package, so only possible for PDF version of the voucher.
Using the coupon is very hectic at times. In my experience, I just wanted to book 2 nights stay, however, the hotels which showed availability on the Jochen Schweizer portal, did not actually had any vacancy. This happened 3 times. Eventually, I had to book an accomodation quite in the outskirts of the city and the trip was essential. Please improve the coordination between the hotels/sponsors/trip organisers and your portal/customer care. It honestly feels over-engineered. Keep simple.
Wouldn't recommend anyone to buy these coupon.
Reply from Jochen Schweizer GmbH
Guys, it was awesome, just couple of things that could be done better, I received some 7-8 emails about my Rechnung etc but only one with the Treffpunkt, in a very small area of the email. And the other is the name of the pilot was only mentioned once and small letters too. Overall it was all cool, just thought about sharing would help. Oh, also inform that the lift is not included so another 20€ is expected to be paid.
LG,
Daniel Souza
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