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Jochen Schweizer GmbH Reviews 44,635

TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Buy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for mysel... See more

Company replied

Rated 5 out of 5 stars

Guys, it was awesome, just couple of things that could be done better, I received some 7-8 emails about my Rechnung etc but only one with the Treffpunkt, in a very small area of the email. And the... See more

Rated 5 out of 5 stars
Invited

Thank you i have received the package in good shape and well packaged, I'm very happy on how fast it was delivered and i know my husband will love his birthday gift......

Rated 5 out of 5 stars

The trekking route was absolutely amazing. To be the first time, I had a great time with the adorable huskies. This experience met all my expectations.

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Company details

  1. Gift Shop
  2. Adventure Sports
  3. Event Management Company
  4. Skydiving Center
  5. Tour Operator
  6. Wellness Program

About Jochen Schweizer GmbH

Written by the company

Unsere Mission ist es, Menschen mit Erlebnissen zu begeistern. Wir bieten über 4.800 unterschiedliche Aktivitäten für jeden Geschmack und jedes Alter an. Stöbere durch unsere vielseitigen Erlebniskategorien und finde spielend leicht für jeden Anlass das passende Geschenk. Ob zum Geburtstag, Jubiläum oder zu Weihnachten, hier ist immer die passende Geschenkidee dabei! Entdecke aufregende Action-Abenteuer und entscheide dich für einen Fallschirmsprung, eine Ballonfahrt oder eine spannende Canyoning Tour. Lass die Reifen quietschen beim Traumauto fahren und stürze dich aus schwindelerregenden Höhen beim Bungee Jumping! Es darf auch gerne etwas entspannter sein? Dann schenke eine Auszeit vom Alltag mit einem außergewöhnlicher Kurzurlaub, einer Alpaka Wanderung oder einer Städtereise, mit deinen persönlichen Wow-Momenten! Mit einer einzigartigen Geschenkidee von Jochen Schweizer landest du garantiert einen Volltreffer. Denn die besten Geschenke sind ganz klar Erlebnisse, die uns Neues erleben lassen und uns nachhaltig prägen!

Jochen Schweizer

Written by the company

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4.0

Great

TrustScore 4 out of 5

45K reviews

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Replied to 91% of negative reviews

Typically replies within 48 hours


Rated 2 out of 5 stars

Buy processing is very complicated

Buy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for myself.

June 22, 2025
Unprompted review
Jochen Schweizer GmbH logo

Reply from Jochen Schweizer GmbH

Dear Eduardo, thank you for your message. We are sorry that you are unhappy with the ordering process. We have already forwarded your feedback to our specialist department. Whether an appointment can be booked directly depends on the booking type. If the organizer has not stored any dates for direct booking, only a voucher can be purchased. Kind regards, Your Jochen Schweizer Team

Rated 3 out of 5 stars

2 weeks and I still didn’t get my…

2 weeks and I still didn’t get my delivery. Despite of their claim 2-3 working days. It’s complicated to reach support team by phone. So on Valentine’s Day I couldn’t gift present to my husband. Thanks a lot

February 20, 2025
Unprompted review
Jochen Schweizer GmbH logo

Reply from Jochen Schweizer GmbH

Dear Jane, thank you for your message. We are sorry that you had such problems with your order. We can fully understand your disappointment. We are happy to pass on your feedback internally for improvement, as well as to our shipping service provider. Despite this inconvenience, we wish you lots of fun with your gift! Best regards, Your Jochen Schweizer Team

Rated 2 out of 5 stars

Seems as a great idea for a present but the real choice is very limited.

There is lot of offers on Jochen-Schweize site for which one can buy a Coupon and giving someone Jochen-Schweize coupon looks as a great present idea - let the person chose sonething great. However spending such Coupon is very hard - amount of real offers is very limited. Major amount of offers are only theoretically available, for most offers one can buy Coupons only but cannot book the actual event. Each of us got 250 EUR Coupon and after seen the list of choices we have been very excited. I wanted a flying event (and was ready to pay extra if needed), my partner wanted to rent a retro car for a day. And there seems to be plenty of offers listed! But after almost three years of trying to find something before our vacations, for our days off or for holidays we have been very disappointed. Sometime something was available but only far in the future on a weird selection of days, at far away locations, etc. Using one of the offers would require booking a vacation specifically around the event and doing this long time in advance.
Trying to limit location does not help - the site shows offers for chosen location but closer checking shows that this is just potentially possible (at the best) and there are no real events available.
At the end a part of one coupon was spent for a cooking class which seems interesting (not even close to original "big wish") and a part of second Coupon was spent for a cheap online game - just to get rest of money as new coupons and to avoid losing the money completely (the possibility is +1 star). We will continue looking for something worthy but the excitement is long gone. For sure we will not give anyone such coupons as present and will not recommend this to anyone.

November 24, 2024
Unprompted review
Jochen Schweizer GmbH logo

Reply from Jochen Schweizer GmbH

Dear Natalia, thank you very much for your message. We are very sorry that you are unhappy with the redemption process. Of course, it shouldn't be like this. As we were able to recognize systemically, you have a value voucher. This allows you to select one or more experiences from our entire portfolio and purchase an experience voucher. If your chosen experience is cheaper, you will receive a residual value voucher. If the value of your experience exceeds the value of your voucher, you will have to pay the difference. Regarding your dissatisfaction with the available dates, we would like to inform you that the coordination of the dates is the responsibility of the experience partner and therefore we cannot guarantee a specific date. Depending on the available contingent, dates are planned and carried out by the experience partner. It can happen that the contingent for Jochen Schweizer is already exhausted, while there is still free availability on other booking platforms.
Of course, we will contact the experience partner if there is a shortage of dates, but we cannot guarantee any desired dates and lead times may have to be expected. If you have any further questions or problems, please do not hesitate to contact us. Kind regards, Your Jochen Schweizer Team

Rated 1 out of 5 stars

Made a giftcard on day 26 of october

Made a giftcard on day 26 of october, the same day I gave it as a birthday present. Scanning the code it says it was already used. I contacted immediately the shop, today is day 12 of November, still they didn't solved the problem and I made the poorest figure in the world with this gift. I don't recommend it but if you have to buy from this shop use at least PayPal, just to be sure you'll see your money back

October 26, 2024
Unprompted review
Jochen Schweizer GmbH logo

Reply from Jochen Schweizer GmbH

Dear Mariasole, thank you for your message. We are aware that our customers are currently waiting a very long time for feedback from us. We are receiving a lot of inquiries at the moment. We are very sorry to keep you waiting so long. We are already working hard to improve the processing time quickly. We have gladly checked the redemption of your voucher. We were unable to detect any irregularities. Your voucher code can be redeemed via our homepage. We have also sent you a step-by-step guide to your existing service ticket. If you have any further questions, simply reply to this. Many thanks and best regards, Your Jochen Schweizer Team

Rated 2 out of 5 stars

Awful experience redeeming the voucher

Awful experience redeeming the voucher. As a recipient I don't see what is included. Also you try to distract from booking with "free of charge" alternatives. When I was buying the voucher I remember the value of those offers was much lower. I find this to be an unfair marketing tricking. Very bad. Will never use this business.

December 4, 2023
Unprompted review
Rated 1 out of 5 stars
Verified

Using the coupon is very hectic and confusing...

Using the coupon is very hectic at times. In my experience, I just wanted to book 2 nights stay, however, the hotels which showed availability on the Jochen Schweizer portal, did not actually had any vacancy. This happened 3 times. Eventually, I had to book an accomodation quite in the outskirts of the city and the trip was essential. Please improve the coordination between the hotels/sponsors/trip organisers and your portal/customer care. It honestly feels over-engineered. Keep simple.

Wouldn't recommend anyone to buy these coupon.

October 11, 2023
Unprompted review
Jochen Schweizer GmbH logo

Reply from Jochen Schweizer GmbH

Hello Ashwin, thank you for your message. We are very sorry that you were not able to book an appointment directly as requested. However, we ask for your understanding that the appointment is the sole responsibility of the organizer and that there is no entitlement to participate on a date. Depending on the available contingent, appointments are planned and carried out. We hope for your understanding! Thank you very much and kind regards, your Jochen Schweizer team

Rated 5 out of 5 stars

Guys

Guys, it was awesome, just couple of things that could be done better, I received some 7-8 emails about my Rechnung etc but only one with the Treffpunkt, in a very small area of the email. And the other is the name of the pilot was only mentioned once and small letters too. Overall it was all cool, just thought about sharing would help. Oh, also inform that the lift is not included so another 20€ is expected to be paid.

LG,
Daniel Souza

August 22, 2023
Unprompted review

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