Mariasole Cavallaro
Germany
Reviews
Review of Korean Skincare
Review of Jochen Schweizer GmbH
Made a giftcard on day 26 of october
Made a giftcard on day 26 of october, the same day I gave it as a birthday present. Scanning the code it says it was already used. I contacted immediately the shop, today is day 12 of November, still they didn't solved the problem and I made the poorest figure in the world with this gift. I don't recommend it but if you have to buy from this shop use at least PayPal, just to be sure you'll see your money back
October 26, 2024
Unprompted review
Reply from Jochen Schweizer GmbH
Dear Mariasole, thank you for your message. We are aware that our customers are currently waiting a very long time for feedback from us. We are receiving a lot of inquiries at the moment. We are very sorry to keep you waiting so long. We are already working hard to improve the processing time quickly. We have gladly checked the redemption of your voucher. We were unable to detect any irregularities. Your voucher code can be redeemed via our homepage. We have also sent you a step-by-step guide to your existing service ticket. If you have any further questions, simply reply to this. Many thanks and best regards, Your Jochen Schweizer Team