2 weeks and I still didn’t get my…
2 weeks and I still didn’t get my delivery. Despite of their claim 2-3 working days. It’s complicated to reach support team by phone. So on Valentine’s Day I couldn’t gift present to my husband. Thanks a lot
February 20, 2025
Unprompted review
Reply from Jochen Schweizer GmbH
Dear Jane, thank you for your message. We are sorry that you had such problems with your order. We can fully understand your disappointment. We are happy to pass on your feedback internally for improvement, as well as to our shipping service provider. Despite this inconvenience, we wish you lots of fun with your gift! Best regards, Your Jochen Schweizer Team
