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Rated 1 out of 5 stars

Very upsetting experience. Their customer interface is designed so that it is virtually impossible to talk to a human. They force auto renewals. In my case they made me pay a year in advance and have... See more

Rated 3 out of 5 stars

Well, I came across Jasper per a friend's recommendation. Yet, it failed to meet my expectations. The main problem is that its text demonstrates a relatively poor uniqueness rate, which is essential... See more

Rated 5 out of 5 stars

We recently started using Jasper.ai for our blog posts and marketing creatives and it has exceeded our expectations. Not only did it improve the quality of our work, the productivity boost it brough... See more

Rated 5 out of 5 stars

If you're looking for a tool that can help you write high-quality copy quickly and easily, Jasper.ai is definitely worth checking out. I love how easy it is to use - the layout and interface are both... See more

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Company details

  1. Software Company

About Jasper

Written by the company

Meet Jasper, your AI writing assistant who makes it fast & easy to write blog articles, social media posts, ad copy, and more.

Break through writer's block and create content 5X faster with AI.

Join 50,000+ companies scaling content marketing with Jasper.

✍️ Write Content For SEO Fast That Ranks On Page 1 of Google

⏰ Finish Your First Draft 2-5X Faster

💰 Increase ROAS & Sales From Your Ads With Better Copy

💡 End Writer’s Block With Fresh Ideas & Go From Blank Page To Published Today

🌎 Translate To 25+ Languages

Your AI Content Co-Pilot Is Ready To Write For You

Stop spending so much time writing... let your AI assistant, Jasper, write for you.

Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Very bad

Very bad. They make if very hard to cancel, you need to speak to support they are unresponsive and you cannot remove your bank details.

Stick with ChatGPT or Bard.

December 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Cheating loyal customers

Been a customer since the beginning. Paying $99 a month for my subscription for more than 2 years. Now i see that a plan only costs $49,-.

Jasper doesn't want to pay the difference back. Their only offer is: 3 months 30% off. Well, good luck with your program. There are cheaper alternatives.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Jasper has become my go-to assistant!

Jasper has become my go-to assistant, seriously becoming an huge aspect inside my daily routine. Its knack for understanding context and generating responses that mirror my tone is truly remarkable. Whether I'm drafting work emails or jotting down ideas, Jasper feels like a reliable sidekick, always ready to enhance my productivity. The more I use it, the more it adapts to my style, making the whole AI experience surprisingly personal. It's not just a tool; it's like having a smart, intuitive friend by my side, making each task feel like a collaborative effort. Highly recommend!

November 8, 2023
Unprompted review
Rated 3 out of 5 stars

Overpriced, poor uniqueness rate

Well, I came across Jasper per a friend's recommendation. Yet, it failed to meet my expectations. The main problem is that its text demonstrates a relatively poor uniqueness rate, which is essential for SEO purposes. The quality is also pretty average in terms of context. Hence, the app is significantly overpriced.
I also found it quite complicated to find the option not to extend my trial period, ended up having to contact the support team. They were quite helpful, though.

November 1, 2023
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Rated 1 out of 5 stars

I just tried to cancel my subscription…

I just tried to cancel my subscription and obtain a refund and there is no easy, clear way to do it. You are asked to interface with a bot, who sends a link to verify your email. When you enter your question or request, the bot pulls up FAQs. You cannot request a refund and there is no live customer service. I am very worried I will not be given an opportunity to get a legitimate refund for a product that I am not going to use. I know that Jasper is violating the law.

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this Awful Company!

Upon earlier this year signing up for the free trial I cancelled the subscription after 5min of using as not liking the interface.

Several months later on my account I’ve seen they’ve charged me and refuse to refund me though I know I had cancelled.

In all a dishonest company that has awful cash grab police’s and bad support!

AVOID LIKE THE PLAGUE! Better companies out there with better support! 🤢

October 6, 2023
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Rated 1 out of 5 stars

Impossible to get a refund from jasper.ai. Don't do business with them. If you do it's at your peril.

I was on yearly billing with this company for $590. I had cancelled during the yearly service but they would not credit any money back. When my yearly billing was up they automatically renewed me and billed me $590 again. I immediately attempted to cancel and receive a refund. This was all within a couple days of them automatically renewing me and billing me the $590 again. They refused. I spent hours attempting to get my money back. Finally I told them I would dispute it with AMEX. They told me go ahead and good luck. I disputed with AMEX and was originally refunded. Now 2 months later AMEX has rebilled the charge to me because Jasper.ai said they had no proof of my cancellation. I tried to login to my account at jasper.ai and it says my account is inactive. I can't use it. So they get to not only keep my $590 but I can't even use the service. It is impossible to get your money back from this company so please don't use them and if you do make sure its only monthly and get it in writing that you can cancel your monthly billing. If you check the internet you will find dozens of stories like mine about people not being able to get refunds or cancel their accounts. Please share this information with as many people and you can and repost it on social media as I will be. This is a horrible company to do business with and they simply dont care about you.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

A Sign of the Times

You have made great changes with the chat features and AI Art, all while lowering the costs. You don't find that hardly ever, much respect. Now the chat tool, AMAZING.... I even use it to help me with my kids math! No, I am not a math wiz and it's not always perfect at breaking down every step, it gives me an idea on how to explain it. As a single mom, running my online store and parenting, this tool has and continues to be an invaluable life saver. I AM HUMAN AND I WROTE THIS. Just in case anyone was wondering lol

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Jasper is an amazing tool

Jasper is an amazing tool! Why? Because of how well it was designed for us to interact with and produce results that will impress.
As well the walk-through videos are concise and helpful to assist when needed.

September 12, 2023
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Rated 2 out of 5 stars

Jasper has an issue with charging…

Jasper has an issue with charging people who don't want it. I put my account on Pause as it's junk compared to what I can do with GPT or on my own without Jasper. When I found my own words from my own research papers being spewed out onto a document by Jasper, I found that to be disturbing. That's not artificial intelligence, it's stealing mine from the net and then giving it back to me which has to be one of the stupidest things I've ever paid for in my life. So, I paused it, and after a month they started charging me anyway and refused to back out the charges on an unused account. I would recommend NOBODY uses this service as Chat GPT is free or 20 bucks a month and it will do the exact same thing, just better without ripping off my research papers. I've never seen a generated response from GPT that does that, so Jasper has issues that are far beyond how they take consumers' funds from their bank accounts knowing they're unhappy. I'm not sure why I gave this two stars, it deserves zero.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Tool! Great Support! Affordable Price! Value For Money!

.I was introduced to Jasber a little over a year ago and it was the first time ever I`d even heard about AI writing tools, it completely transformed the way I do my work and I've really been able to offer so much more value to my clients as well. I`ve also researched and tried a number of AI writing tools out there and I'm sorry to say that there is nothing out there that I could find that is as powerful as Jasber. The fact that you are able to train Jasber on the tone of voice of your brand is really a game changer - most of the tools I've tried out all just regurgitate a bunch of generic content like a sausage machine. The fact that it integrates with Surfer SEO is simply awesome as well. Anyone out there thats trying to compare chat GPT with Jasber is simply just stupid - if you are a creative writer and think you are getting the same results using Chatgpt - then you need to rethink your career options - it's not comparable and it's not the same thing. Jasber training and support has been outstanding and I will recommend Jasber to anyone.

September 7, 2023
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Rated 3 out of 5 stars

Trail run cancellation not accepted

It might be that Jaspers works like a charm from an AI perspective. Nevertheless, after four days of trial, I decided to get another subscription.
So, I canceled my trial run two days before the subscription started. Unfortunately, I did not notice on my credit card until more than seven days after they had invoiced me for one year of subscription. Now I learned that when you try to cancel your trial run, you cannot do it before it ends, or you will still be invoiced... So - be careful unless you want the subscription,... Make sure to check your invoice to make sure the cancellation has been accepted

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Very good support

I am very pleased with Jasper.ai. I highly recommend it.
It is an excellent platform with great templates and helpful tools.
5/5

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

READ BEFORE YOU SIGN UP WITH JASPER AI

set up free trial, tried it for few days but when i tried loggin back on to jasper, relaised that they re-registered same email as new, so i was unable to get back into my account, and charged me full year subscription now they claim that account never existed but cant explain why they billed me £356.

poor customer service response very vague with their response

not ver professional more like a scam

August 5, 2023
Unprompted review

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