Verified
1 out of every 3 contacts is a dud. There are little cuts or imperfections that make the contacts feel really scratchy and irritating. I started with the Classic a couple years back and contacted thei... See more
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Invited
I've had a subscription for a couple years now. Recently, the distributor in CA opted to outsource delivery to a discount carrier UniUni. The package was left in an unusual spot and subsequently stole... See more
Company replied
Verified
Fast , efficient, delivery always arrives fast and not damaged. I was able to go in the app and click a button to get my contacts quicker than I initially needed them from starting the subscription pr... See more
Company replied
Verified
My overall experience with this company has been great. I order monthly and its always on time. I've had only one mishap in five years. This was only because a prescription was delivered with only one... See more
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Company details
- #17 of 19 best companies in Contact Lenses Supplier
- #22 of 22 best companies in Eye Care Center
- #37 of 39 best companies in Glasses Store
- #39 of 42 best companies in Sunglasses Store
Written by the company
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
We're here to help!
Written by the company
- Give us a call.
- Our customer service team is ready to help — 7 days a week from 9am-9pm Eastern Time.
Contact info
United States
- 1-844-334-1640
- www.hubblecontacts.com
See, Easy.
You should know
3.9
Great
8K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
Verified
I received the wrong contact prescription…
I received the wrong contact prescription. I am currently trying to chat with someone to correct y'all's mistake and they are not responding to my messages.
October 8, 2025
Invited
My contacts are delivered promptly and…
My contacts are delivered promptly and they are so comfortable
October 21, 2025
Reply from Hubble Contacts
That’s what we love to hear, Heidi! Fresh, comfy contacts showing up right on time, the way it should be. Thanks for being part of the Hubble family!
Cheers,
The Hubble Contacts Team
Verified
Reply from Hubble Contacts
Hi Mayela, we’re so glad to hear you had a fast and responsive experience with our team. Thanks for taking the time to share your feedback!
All the best,
The Hubble Contacts Team
Verified
Both order were delivered to the wrong address or I simply didn't get the!
Both order were
October 10, 2025
Reply from Hubble Contacts
Thanks for bringing this to our attention, Freida. Our team was able to resolve the delivery issue during your call and send two replacement orders. Tracking confirms both were delivered on October 15. We’re glad we could get this resolved quickly for you. We’ll also reach out via email just to make sure everything’s all set on your end.
All the best,
The Hubble Contacts Team
Invited
Great customer service and the orders…
Great customer service and the orders are always on time
October 20, 2025
Reply from Hubble Contacts
Hey Molly, love to hear it! Reliable deliveries and great service are what we’re all about. Thanks for sharing the kind words!
All the best,
The Hubble Contacts Team
Verified
Forever customer!
Ive been ordering contacts from hubble for over a year now and have absolutely no complaints at all. Delivery is always on time, the contacts are comfortable and affordable, you can change how many contacts an how often you want them and customer service is excellent!
October 21, 2024
Reply from Hubble Contacts
Hey Chelsea, we love to hear this! Thanks for being part of the Hubble family for over a year. We’re so glad you’ve been enjoying the comfort, flexibility, and service. Here’s to many more months of clear vision ahead!
All the best,
The Hubble Contacts Team
Invited
Reply from Hubble Contacts
Hi Shannon! We’re so glad you’re enjoying the affordability and convenience of having your contacts delivered right to your door. Thanks for the kind words!
All the best,
The Hubble Contacts Team
Invited
Some of the contacts come in with cuts…
Some of the contacts come in with cuts in them and I have to throw them away meaning I have one less to use for the month
October 20, 2025
Reply from Hubble Contacts
Hi Lynzey, we’re so sorry to hear that some of your contacts arrived damaged - that’s definitely not the quality we want you to experience. Our team has processed a replacement for you and escalated your feedback to our Quality team. We’ll be reaching out via email shortly to confirm that everything is all set.
All the best,
The Hubble Contacts Team
Invited
Accurate and on time
Accurate and on time. Easy to use and get responses I have been with Hubble since 2019.
October 20, 2024
Reply from Hubble Contacts
Hey Winifred! Wow, since 2019! We love having you with us. Thanks for the kind words. We’re so glad Hubble’s been keeping things accurate, on time, and easy all these years!
All the best,
The Hubble Contacts Team
Invited
Over 7 years later and...
I've been using Hubble for over 7 years, always deliver on time, and customer service support always takes care of my issues effortlessly.
October 20, 2025
Reply from Hubble Contacts
Thanks, Mei! We’re so grateful for your continued trust and kind words. It’s wonderful to hear that you’ve consistently experienced on-time deliveries and great support from our team.
All the best,
The Hubble Contacts Team
Invited
Hubble contacts are awesome to work…
Hubble contacts are awesome to work with.The company helps you when you need help.They go out of their way to make sure you get your contacts
October 20, 2025
Reply from Hubble Contacts
Hey Michael, we love hearing this! Our team’s always happy to go the extra mile to make sure you’ve got the contacts you need, right when you need them. Thanks for sharing the love!
All the best,
The Hubble Contacts Team
Invited
Very convenient contacts
Very convenient contacts, sent right to my mailbox. No hassle renewal, so I never runout. Very happy with service. Have had service for many years.
October 20, 2024
Reply from Hubble Contacts
We love hearing this, Kristen! Smooth renewals, no-hassle deliveries, and happy eyes all around! Thanks for being such a long-time Hubble customer; we’re thrilled to keep your lenses showing up right on time.
Cheers,
The Hubble Contacts Team
Invited
Reply from Hubble Contacts
Hey Karen, love to hear that! Comfort, options, and affordability are what we’re all about. Thanks for sharing the Hubble love!
All the best,
The Hubble Contacts Team
Invited
I want to cancel my subscription my…
I want to cancel my subscription my contacts never arrive at my address yet money continues to be taken out of my account. I’ve been trying to get ahold of someone from the website and the delivery company but to no avail
October 20, 2025
Reply from Hubble Contacts
Hi Narissa! We’re happy to hear our team was able to resolve this with you through email and chat. A replacement has been sent for the missing contacts, and your subscription has been canceled to avoid any additional charges. We’ll follow up via email shortly to make sure everything’s been fully taken care of.
All the best,
The Hubble Contacts Team
Invited
I have experience working in…TRUSTPOINT
I have experience working in ophthalmology and in sales, giving reviews are also part of my work.
October 20, 2025
Reply from Hubble Contacts
That means so much, Marion! Given your experience, this review is extra special to us. We love to see it, thank you for sharing!
Cheers,
The Hubble Contacts Team
Invited
I love Hubble contacts
I love Hubble contacts! Everyone I’ve spoken with in customer service is wonderful and their contacts are comfortable to wear
August 20, 2025
Reply from Hubble Contacts
We love hearing that, Kristen! It’s awesome to know our team’s been wonderful to work with and that your contacts are keeping you comfy. Thanks for being part of the Hubble family!
All the best,
The Hubble Contacts Team
Invited
Service Dramatically Improved After I Contacted Support
After the service slipped for a few months, I reached out to customer service and they fixed it for me. I have been very happy since.
April 1, 2025
Reply from Hubble Contacts
We love hearing this, Mark! Thanks for giving our team the chance to step in and make things right. We’re so glad everything’s been smooth sailing since. Here’s to keeping those deliveries right on track!
Cheers,
The Hubble Contacts Team
Invited
Corrected delivery
I've had a subscription for a couple years now. Recently, the distributor in CA opted to outsource delivery to a discount carrier UniUni. The package was left in an unusual spot and subsequently stolen. Hubble replaced the package.
October 18, 2025
Reply from Hubble Contacts
We’re so glad our team could get that sorted for you, Rufus! Thanks for sticking with us through the delivery hiccup - your patience means a lot. Here’s to smoother deliveries ahead!
Cheers,
The Hubble Contacts Team
Verified
1 out of every 3 contacts is a dud
1 out of every 3 contacts is a dud. There are little cuts or imperfections that make the contacts feel really scratchy and irritating. I started with the Classic a couple years back and contacted their customer support about the issue. They suggested upgrading to Hydro for more comfort - same problem. I like the packaging because it's compact and minimally wasteful, but I'm wasting too much money having to throw out new contacts almost every day because of the glitchy texture.
October 8, 2025
Reply from Hubble Contacts
Hi Elisabeth, We’re truly sorry to hear about your experience with the lenses, and we appreciate you letting us know. We’ve processed a replacement to make this right and shared your feedback with our Quality team for review. You’ll receive an email shortly with more information.
Kind regards,
The Hubble Contacts Team
Verified
I receive my contacts in a timely…
I receive my contacts in a timely manner that I set up. I have never had any issue with the service or product
October 10, 2025
Reply from Hubble Contacts
Thanks for sharing, Lesa! Glad to hear you've been receiving your contacts promptly and that everything has been working well for you. It really means a lot to know you're happy our the service!
Kind regards,
The Hubble Contacts Team
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