Matt and Terry arrived right on time, delivery and placement of sofa was quick and exact. Matt pointed out a defect which had occurred at some point prior to delivery (damage to box and scuff to rear... See more
Location
Switch locationUnit 11 St Modwen Park, Electric Avenue, LN6 9BJ Witham St Hughs, Newark, GB
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Hercules and Kamiz were absolutely excellent Home Delivery Specialists! Warm and friendly from the get go, minimal stuff for us to move for them to get the boxes into our house, assembly was quick a... See more
My leather sofa was delivered securely packaged as per the previously advised time slot, It was quickly assembled and the electric recliner mechanisms on all 3 seats were tested. All packaging was t... See more
Purchased 2 leather settees. Was informed how long the order would take. Staff instore really helpful and professional. Was kept upto date with tracking. It took 2 weeks longer than first st... See more
Company details
Contact info
Unit 11 St Modwen Park, Electric Avenue, LN6 9BJ, Witham St Hughs, Newark, United Kingdom
Replied to 94% of negative reviews
Typically replies within 24 hours
Furniture arrived later than we…
Furniture arrived later than we expected but we were kept informed of the time and the delivery drivers were courteous and efficient
Leather sofa delivery
My leather sofa was delivered securely packaged as per the previously advised time slot, It was quickly assembled and the electric recliner mechanisms on all 3 seats were tested. All packaging was taken away by Matt and Joe.
Everything went as planned
Everything went as planned, and am pleased with the furniture. Scott and Mark did an excellent job in setting up the furniture 👍
The delivery guys were super helpful…
The delivery guys were super helpful and very friendly. Did a great job - thanks Hercules & Kamil!
Brilliant service on time drivers very…
Brilliant service on time drivers very polite and took care in our home thank you
Great communication regarding delivery…
Great communication regarding delivery window and once Matt and Terry had introduced themselves they worked efficiently assembling our order.
They were polite and respectful and left us feeling very pleased that we had made a great choice in choosing Furniture Village for this major purchase.
Can't falt the delivery it the table…
Can't falt the delivery it the table top was missing but this has been submitted and it will be dropped off within 72 hours was clean and well co-ordinated and professional
Thankyou
Chairs and Stools
Our furniture was delivered by Paul and Thom they were polite friendly and assembled the furniture quickly and efficiently taking all the rubbish with them.
Kev and Terry were very professional…
Kev and Terry were very professional and considerate thank you
Hercules and Kamiz get top marks
Hercules and Kamiz were absolutely excellent Home Delivery Specialists! Warm and friendly from the get go, minimal stuff for us to move for them to get the boxes into our house, assembly was quick and efficient, they dressed it to make it presentable before showing us all the features, helped us move it into the perfect place, and left us with a care guide and Alan key for any loose legs in the future.
Couldn't have asked for better team members to deliver our sofa to us! 10/10.
Furniture Village Dinner Table
Although they turned up later than scheduled, they immediately apologised and set themselves to work on assembling the dinning table. Excellent and polite respecting the home by protecting all items.
New Divan and Mattress Delivery
The 2 drivers and fitters were absolutely top notch. Punctual and very polite they got my bed into position and fitted perfectly. Couldn’t fault the service they provided.
Matt and Terry arrived right on time
Matt and Terry arrived right on time, delivery and placement of sofa was quick and exact. Matt pointed out a defect which had occurred at some point prior to delivery (damage to box and scuff to rear of corner segment), told us he would contact main office through app to inform them. Both delivery men were polite and efficient. Very pleased
Drivers were excellent and great…
Drivers were excellent and great ambassadors for Furniture Village- very considerate of carpets and furniture assembled and all packaging removed.
Cannot fault them
Very happy customer
Great modular sofa
Great modular sofa delivered by James and Jason. They took great care in delivering to a first floor lounge. They treated my home with care and put together the sofa quickly and expertly. Great team. Thank you:)
May use AI-assist with repliesRead more
Missing leg on sofa
They delivered the furniture correctly. However the four seater sofa has a missing leg which they should have fitted and which we only just noticed. However are you going to correct this?

Reply from Furniture Village - RFC Newark
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