FreeAgent Reviews 2,706

Great software to use making buisness straightforward. The customer service is second to none, very helpful and informative. They always solved any issues I had and were great to deal with. Would high... See more

Absolutely excellent support service. Great to be able to speak to knowledgeable and friendly support agents. FreeAgent is a very competent accounting package but what makes it stand out from others... See more

So refreshing in this day and age to get to speak with a human being. No long waits and several efforts to divert you to an automated chat or website. The staff are brilliant and know the answer... See more

Honestly no idea how FreeAgent have lost more than 1/2 a star here. They are BY FAR the most helpful, reliable, knowledgeable bunch of folk I've come across (in a single company) in 20 years doing bus... See more

I have contacted Free Agent several times and have always had fantastic, knowledgeable service. I am retired and have set up my own consultancy. Free Agent's support as I work through issues like VAT... See more

I have been working with FreeAgent for over 2 years now. Excellent product and support. Comprehensive training for clients and agents alike. Successfully filed my first MTD submissions this week for b... See more

Easy to use online however on the app it is a bit different as to find some parts you have to really go hunting for it. Great that it’s free to use and very much idiot proof for myself. Would definite... See more

Brilliant service! So helpful to have a human pick up the phone and assist who knows what they are doing! Other online business banking services are so unhelpful and only do chats after a wait 👎. Tha... See more

FreeAgent is not just good, it is exceptional. As a piece of software it is amongst the best. It is exceptionally well designed and implemented. It is 100% perfectly suited to its task. The product an... See more

Every time I call Freeagent, they are helpful, polite, efficient and without exception solve the problem. I'm so impressed.

The lady who helped solve my problem was very understanding and acted in a professional manner in helping me understand the way to use freeagent to get the best out of it. I now feel my accounts wil... See more

This is my first financial year using FA and I am very impressed. I love the recurring feature to save me adding in the same weekly mileage and expenses each week manually. I just upload receipts whe... See more

Amazing, knowledgable and patient agents. I spoke to Murphie a billing specialist and she helped me soo much solved my query really quickly, explained everything so well and easy to understand. Also n... See more

Five stars for FreeAgent. Before choosing FreeAgent for the MTD for HMRC as a Soletrader, I was overwhelmed with the new requirements in submitting Self Assessment . I did try an alternative bit of... See more

Small & Mighty Freeagent! I'd never heard of Freeagent prior to opening a mettle account. However, even as someon who considers themselves well versed with accounting matters, it's great to be ab... See more

Was very sceptical about using this product as I’m by no means tech savvy however so far it’s very easy to use , easy to setup and easy to manage . Great product and user friendly. Had an issue (my fa... See more

I chose freeagent after HHMRc, advised my client accountant had not filed three outstanding vat returns with penalties increasing. Freeagent has indeed given me back the freedom to progress my busine... See more

FreeAgent is a first class product which is immensely helpful in running the finances of a small business. I’ve used it before in an earlier business and it’s still, by miles, the best there is in ter... See more

I’ve been using FreeAgent for about six months now and think it’s a leading product for what it provides. The sheer breadth of features coupled with such a positive user experience makes my every day... See more

Very useful tool to have in our business. The lovely agent Rebecca talked me through everything we may need to use and was very patient with me while finding things that she pointed out. Highly recomm... See more

As someone completely new to bookkeeping, I was worried about managing our finances when we started our small business. But FreeAgent has made everything so easy! The interface is simple to naviga... See more

Free Agent is straightforward and makes my accounting easy. I have used more complex software previously and this is just so much better. It's less hassle and allows me to concentrate on running my sm... See more

Love Freeagent. Came from Xero which just seems clunky and hassle by comparison. Particularly fond of the support. I've had a few queries and they're super quick and work on your account with your per... See more

Great product and fantastic CS team there to help you through every situation regardless of how complex or daunting it may seem. Highly recommended.

Freeagent is the best accounting software there is for small or medium businesses. As a business owner its very easy to invoice, time track, submit year end, submit self assessment, run payroll and so... See more

So far I am very impressed. I set everything up fairly easily. I did make an appointment with one of the advisors who was super helpful. Mine is a relatively easy business but this would cut down on m... See more

A great platform to use I use for my business and personal accounts reporting. I like the ease of use with the platform, both on the app and on the computer and I like that I can file my tax ret... See more

I've been using FreeAgent for 6 years with no issues. I had one problem recently with linking a second bank account. Ewen was amazing and I'm now sorted!

amazing service, al most you don't need accountant if you know basics worth it.

For those of us new to accounting for a business, this software is just incredibly helpful and user friendly!

Great service

Great Advice and Technical Assistance When you are trying to give the best advice to your Clients and to maximise your time it is good to know that the software we both choose has staff that can... See more

+ easy to use even enjoyable (mostly) + good integrations + always improving - old school support (generally nice but no chat, via email, first step is always to send you to DIY, liable to send you... See more

As a 1 person consultancy I found this easy to use. The UI guides you through processes well and embodies quite a bit of accounting and tax knowledge. (can't say whether my accountant would agree or n... See more

I love Freeagent and it's really helped me and my business manage our money. We are a small business, but we have multiple income streams, which makes it slightly complicated, and Freeagent this han... See more

Great website and app. Really user friendly. No technical accounting terms used without explanation. Great online help guides to explain what you need. I first came across the product as a free... See more

I've been using FreeAgent for the last couple of months since setting up as a sole trader, on recommendation from my accountant. Right from day one I've been impressed with the customer support prov... See more

I have FreeAgent free for two years through RBS. On the whole, it's made accounting very easy and I'm grateful for that. The only downside is that automated recognition of invoices is only free up to... See more

The best app ever and most useful.Every transaction of my business passes from them, it is very easy to upload the self assessment.

Really impressed with Free Agent. With the onset of Making Tax Digital I needed financial software and this has been great, so much so that as well as doing my VAT on it I also migrated my spreadshee... See more

I am a massive fan of FreeAgent. There's a bit of a learning curve for someone with minimal accounting experience, but the Customer Support is fantastic in helping to learn and in solving any issues.... See more

Freeagent is super easy for people at all stages, anything you may struggle to navigate initially can be easily figured out with their support/FAQs. If you have it as a Mettle add on you can attach i... See more

I'm a busy entrepreneur. Having to deal with the "admin" side of the business can be very time consuming, especially accounts which is not my forte. FreeAgent has an excellent troubleshooting and user... See more

Really quick and responsive when I asked for help.

⭐️⭐️⭐️⭐️⭐️ Excellent Accounting Software – Reliable, Simple, and Time-Saving I’ve been using FreeAgent for my business and it’s been an absolute game-changer. The platform is very user-friend... See more