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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the platform's user-friendliness and its ability to connect them with a diverse pool of freelancers. Many highlight the ease of finding skilled individuals for various projects, as well as the smooth communication and payment processes. People value the opportunity to connect with clients and grow their businesses, praising the platform's tools and secure payment system. However, some consumers have raised concerns regarding orders, customer service and cancellations. Several reviewers express frustration with the algorithm, noting inconsistencies in client engagement. Some reviewers feel that the customer service is not helpful. A few reviewers also report negative experiences, such as accounts being unfairly flagged or disabled, and difficulties in resolving disputes with buyers.

Based on these reviews

Rated 3 out of 5 stars

You could have reduce the fees. Have to pay for withdrawals, buyer and seller both have to pay platform. fees of 20%. Understand that you are doing a business. But, 10% is reasonable I believe.

Rated 2 out of 5 stars

The House always wins. (Fiverr takes 20% of your earnings ... every single order.) Fiverr has made it harder and harder to get help with verbally abusive buyers, etc. When you actually get to Sup... See more

Rated 2 out of 5 stars

I've been completing orders as I am supposed to for very long time as a Unity Game Developer. Ever since buyer request has been gone, it has gotten really hard to land a new client because the one's... See more

Rated 2 out of 5 stars

My profile continues to randomly get flagged and its severely affecting my business in a negative way. I cant get ranked and my opportunities become unfairly limited.

Rated 1 out of 5 stars

I am really dissatisfied with this service. I paid £35 for someone to help me with my Google business profile. Once completed, they then requested a further £200. When I questioned this, the Seller go... See more

Rated 1 out of 5 stars

Horrible company, I booked a freelancer who did not respond, then I cancelled and had to wait 48 hrs for them to accept cancellation so this can be credited back to me. After 48 hours went passed, thi... See more

Rated 1 out of 5 stars

Register on the site as requested. Spent quite some time reviews services. Sent emails to potential vendors and then received an email from fiver that they suspended my account because they could... See more

Rated 4 out of 5 stars

Just the fact that clearing payments takes such a long time is a pain sometimes. International transactions also take about 2-3 to process additionally so all in all it takes more than half a month fo... See more

Rated 1 out of 5 stars

I have a book that was approved for publishing and hired one of their Freelancers to complete the project, 35 illustrations. After doing beautiful work of 16 images, the freelancer disappeared. Fever... See more

Rated 4 out of 5 stars

Overall a fine process - however also a number of misunderstandings in the process. Takes more dialog and more time than I hoped for (the 3 day delivery guarantee is fine, but if there are changes / m... See more

Rated 1 out of 5 stars

Fiverr is heavily biased in favor of buyers. As a seller, you have little to no protection, and even when a buyer is clearly unfair or abusive, the system doesn’t allow you to defend yourself prop... See more

Rated 1 out of 5 stars

Stay away from Fiverr if you are skilled. It’s just another company that makes money off your brain, your creativity, and your hard work. Fiverr exists to make them richer, not you. My experi... See more

Rated 1 out of 5 stars

A complete waste of time. Freelancers are mostly fake and their locations are not accurate. You are often talking to bots. Admin does nothing about it even after reporting the issues. Avoid if... See more

Rated 1 out of 5 stars

Customer support service is horrible, almost 90% people who come as buyers want some sexual content from the seller, despite me reporting a buyer multiple times he makes a new account to annoy me. Ple... See more

Rated 1 out of 5 stars

On my most recent delivery, I noticed that I didn't get any notification that the freelancer had delivered. In fact, I received no notification from Fiverr until 4 days later asking me to review it.... See more

Rated 1 out of 5 stars

Fiverr always disable payout method after working for many weeks and makes huge of money on their platform, they'll turn everything to zero. I'm highly disappointed in their App🥵

Rated 5 out of 5 stars

Its been a year I’ve started working on fiver. Fiver is providing a platform for talented people across world where they can earn from their skills and also helps a buyer to hire someone to get their... See more

Rated 1 out of 5 stars

My Fiverr account was disabled, and I was only given 7 days to withdraw my funds. I am seriously hospitalized and could not access my phone number during this time, so I was unable to complete the... See more

Rated 1 out of 5 stars

Hi, I was a freelancer on the Fiverr platform. However, my account was permanently closed, and the support team's response was flagged as a suspicious money transfer on the platform. At the s... See more

Rated 5 out of 5 stars

Fiverr has been an incredible platform to grow my freelance career as an architect and CAD/Revit specialist. It’s easy to use, secure, and provides a smooth workflow between clients and freelancers.... See more

Rated 1 out of 5 stars

Finding work on Fiverr has already become extremely challenging. On top of that, accounts often get restricted or blocked without clear reasons—wiping out years of effort, trust, and reputation in an... See more

Rated 1 out of 5 stars

I contacted a seller on Fiverr to get TARGETED REAL people for our Memorial and all I recieved we fake followers who were PORN STARS. In contacting Fiverr they had every excuse in the book except to... See more

Rated 2 out of 5 stars

Great in theory but not realistic in results. I have chatted with multiple programmers that claim they can do certain things, though its either, "I can't do that or no responsibility to take action af... See more

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Company details

  1. Online Marketplace
  2. Business to Business Service
  3. Graphic Designer
  4. Marketing Consultant
  5. SEO Service

Written by the company

Fiverr is connecting every business to the world’s most skilled digital freelancers, in the simplest way possible. With Fiverr, you’re able to quickly assemble teams with skilled freelancers, execute projects of varying complexity, and accelerate growth for your business–whether you’re part of a startup or Fortune 500. Today, Fiverr is a leading digital freelance platform offering first-class freelance talent across 700+ services, on an AI-enhanced platform, and within any budget. Fiverr helps organizations use freelance to tackle any challenge or capitalize on any opportunity–and quickly–to make way for the breakthroughs that transform your business. Make more possible with freelancers. Make more possible with Fiverr.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars

Great platform but you will need a plan B

I’ve been freelancing on Fiverr for a few years now. Fiverr is convenient for attracting clients and building a portfolio, but it’s also quite unstable. I was receiving a few orders each week, had a 4.7-star rating, and then suddenly, my orders stopped. It’s a great platform to start with, but you should always have a backup plan.

October 16, 2025
Unprompted review
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Rated 1 out of 5 stars

Very Disappointed with Fiverr’s Recent Service Experience

I’ve been using Fiverr for quite some time, but recently my experience has become extremely disappointing. My account was wrongly flagged for fake feedback, even though I never posted any such reviews. Despite explaining my situation multiple times, the support team has not resolved the issue.

Additionally, my recent orders are not being delivered on time, and there has been no clear communication from sellers or Fiverr support. I have contacted the team several times but received only generic replies without any real solution.

This experience has seriously affected my trust in the platform. Fiverr should improve its support system, investigate account issues more carefully, and ensure transparent communication with genuine use

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Clients and No Hassle

We have a really great client and communication with them is easy through the chat. There's no hassle with the nitty gritty of getting contact details and payment information, etc. We just have to discuss the project, do the work, and deliver - and occasionally find mutual interests!

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not Trust Fiverr

Do not Trust Fiverr Sellers. I hired someone to format my book and design a cover. The cover I got back in 24 hours was horrible and I told them I wasn't using it. Three weeks later with the formatting of the book and I am beyond frustrated and aggravated. Fiverr Customer Service does not help. They are more concerned about the Sellers on their platform than the buyers. I have wasted three weeks of my time with this Seller...his work is pathetic, and non professional. I ordered a draft copy of my book and the format was off. Fiverr still will not step in. DO NOT USE FIVERR. TRUST ME!

October 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolutely ridiculous

Absolutely ridiculous. @FiverrSupport suspended my account within 24 hours of creating it — no warning, no real reason, no chance to verify anything.
They claim a “Terms of Service violation” but can’t even explain what I supposedly did.
Freelancers, beware. Your account can be wiped for no reason at all.
No wonder Fiverr has 1-star reviews all over the internet.
#Fiverr #FiverrFail #FreelancerRights #FiverrSupport #GigWork #ScamAlert

October 15, 2025
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Rated 3 out of 5 stars

The fee taken out from Fiverr is too…

The fee taken out from Fiverr is too much compared to other freelancer platforms.
It is literally double.
Indeed, there are many requests received, but Fiverr also has many scam clients.

October 12, 2025
Unprompted review
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