Ordered an oak fireplace beam and it was delivered within 24 hours. Beautiful piece of wood with a lovely finish, which I selected after receiving free samples. Excellent all round service - highly... See more

I asked for a bespoke design, they took my sketch and issued a CAD drawing for approval, great show of trust guys. Samples sent out promptly. Order placed, manufactured and delivered within 10 days ta... See more

Please trust me , This UK Business is about care and quality and product & service. Our Fireplace was built in-house using sustainable solid Cured Oak , The Marble again was sourced and not mass produ... See more

I have no hesitation in recommending these folks. Although I found so many choices overwhelming at first, I was guided through the choices by a very experienced and helpful adviser and ended up with a... See more

Good choice of mantel shelf styles and finishes. Straightforward ordering procedure and swift delivery. Delighted with the beam which has been admired by family and friends. It has really set-off our... See more

I ordered the rustic curved corbel heritage oak mantel and shelf, it was made to measure and I can't fault the service provided by deaigner fireplaces. It is a very beautiful mantel and I am over t... See more

Amazing workmanship. Helpful instructions and labelling. Beautiful piece of wood. Good delivery time frame and it was clear on website the lead time. Great price too

Designer Fireplaces are one of those rare companies who know how to treat their customers really well. From start to finish we were updated and kept informed by Tilly who was a delight to deal with. O... See more

I am very happy with my purchase. Checked the full dimensions with the company before purchasing to make sure it was right for me. Product was exactly as described. We had a few challenges putting i... See more

We were so pleased we used Designer Fireplaces. They worked closely with us every step of the way, from carefully measuring the fireplace, to installing our beautful new marble fire surround. We're... See more

We loved the quality of the wood and the way it looked. Unfortunately there wasn't enough gap left behind the screw holes so we had to route out some extra. We also found the holes had zero tolerance... See more

What a truly great company, free samples delivered next day. Helpful gent on the phone as I needed a custom size. Only cost £50 extra for that and then delivered in a week. Exactly right, fitted perfe... See more

Excellent products, service & costs. We’ve had 2 fires installed now & both are amazing quality. Fitters were prompt , professional & experts in all aspects . Would highly recommend

I required a longer beam than what was on their website so emailed the company to see if this was possible. Amazing quick response, extremely helpful and polite customer service. Beam was ordered and... See more

I ordered the Waney Edge Straight oak fire surround with Italian rigel marble hearth and back panel. The customer service and installation were both excellent and I was so pleased that it was possibl... See more

Buying three items in oak, two of which are to bespoke sizes, the team could not have been more positive and helpful. The goods arrived at the time I was expecting without the excessive packaging some... See more

Designer Fireplaces was very easy to deal with. All my enquires were answered straight away and with great knowledge. The fire surround was delivered on time and the delivery guy gave all the fitti... See more

Such a well organised, efficient company. They made the whole process very easy, no stress, Installation too. Lots of choice of fires in the showroom. Can confidently recommend them.

After being very disappointed with my fire, the company contacted me and have offered to change the fire which I'm happy with, they have been really nice about it. So just waiting for more details abo... See more

Tilly was really helpful when it came to answering my questions regarding the fitting. The work was done to a high standard, and the fitter tuned up when he said he would. Cannot fault the compa... See more

Fantastic responses with help and information. We are absolutely delighted with the quality of our hearth and oak surround. Tilly could not have been more helpful.

Great fire surround. They were able to adjust the dimensions for a perfect fit. Also I like the mounting that allows you to remove in the future for decorating. Can’t wait for colder nights to light... See more

I needed a bespoke size of fireplace which they made no problem. The fireplace is beautiful and fits perfectly. The service was very efficient and my fireplace was delivered in a few weeks. Delighted... See more

Excellent mantle shelf even the joiner who fitted it wanted to know where we had bought it from as he said it was really good quality and finished really well.

Absolute quality oak beams at a great price .and excellent customer service. Would definitely recommend these guys for all your beams and fireplace needs 10 out of 10

Excellent service, the team was very helpful. On top of that the beam is beautiful, looks amazing and we've had good comments off family and friends.

Very efficient service from receiving samples to ordering and the delivery of the fireplace oak beam. Fitting was straightforward using a laser level, although I checked and rechecked my measurements.... See more

So pleased with our floating shelf! Great customer service as well. I ordered the shelf forgetting we would be away during delivery time. They kindly held on to it until we got home.

Can't fault them, customer service was immaculate. Wanted to go above and beyond for us to get the order processed and delivered within 2 days.

I’d had my samples for ages, was looking at other sites but zooming in I opted for this company. The customer service was outstanding and I love the beam. I put it up myself with some help to lift i... See more

Great product, looks as it did on the website, good communication from delivery driver too. Very happy with our purchase.

Made to measure oak fire surround, true to the requested dimensions. Lovely finish to the wood, fitted perfectly and easily and very happy. Correspondence was good and construction and delivery was qu... See more

Looks great installed and was relatively easy to put up - looks as though it has always been there Quality oak used in manufacture Very pleased with it .

Great website with accurate pictures. When I needed advice I was able to contact knowledgeable staff for help. All in all a great service at a fair price.

The mantel looks lovely and is exactly as I envisaged it. Very clear instructions made diy installation straightforward. Also delivered on time.

Can’t recommend these guys enough. Fantastic from beginning to end and the fireplace is perfect. Thanks for providing an excellent service.

Hi , I wouldn’t hesitate to recommend , the whole experience from ordering through to delivery was excellent , I’m so pleased with my fire surround . Thanks again

Service was excellent and the product better than expected everything that you detailed and arrived as you said it would. Thank you

I ordered an oak fireplace beam and was impressed with the service and the product, great value, delivered quickly and the customer loved the beam.

Easy to order .. great quality solid oak with beautiful knots and shakes.. Great service and good price and speedy delivery.

Fast and efficient, sorted the issue of not receiving the samples with no hassle and we love our chunk of wood

Excellent contact with the firms sales and workshop enabled me to have a bespoke oak mantel. Delivery was fast and efficient. Would recommend to anyone.

Really pleased with the quality of our oak shelf/beam. Easy to order, excellent communication and delivery. Thank you.

I love my fireplace!! It is exactly what I wanted. Great quality, good communication and timely delivery. I recommend this company.

The mantle I ordered looks lovely, I haven't had it fitted yet but I'm sure once it's fitted it will look amazing.

All sorted with one phone call, exceptional quality of product including all fixings very quick delivery 48 hours later,. Highly recommended Brian

Good phone back up. Delivery on time. Easy to fit when following simple instruction sheet.

Good product delivered promptly Easy installation and my client was very pleased with the results

Excellent service from start to finish nothing to much trouble Thank you so much.

Helpful and knowledgeable. Was able to pull a package together on our Solution Fire which was competitive