Been using ESET for 10 years now. Great detection engine. Does exactly what you need it for. 10 years without having any issues with their software. Doesn't bother you with annoying popups. Ra... See more
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Regularly wont work after upating macOS for a few months until they find it a good time to update. Endpoint security open a remote execution endpoint on all you systems that install it. You cannot... See more
Greetings from Egypt. I am telling my story honestly, there is no deception about it I have been using East for about 2 years It is excellent and easy to use. I advise everyone to buy it and... See more
Hi We chose your company because it has a great reputation and experience in the field of protection. I have no experience with this program, so I did not click on anything in it. The previous subsc... See more
Company details
Written by the company
De beste IT-securityoplossingen voor persoonlijke en zakelijke apparaten. ESET biedt antivirus en internetbeveiliging voor Windows, Android en Mac.
Contact info
Trapezium 304, 3364DL, Sliedrecht, Netherlands
- 0184-647730
- support@eset.nl
- www.eset.com/nl
Replied to 78% of negative reviews
Typically replies within 1 week
I paid twice by accident
I paid twice by accident - nothing in your system prevented this!

Reply from ESET Nederland
Regularly wont work after upating macOS…
Regularly wont work after upating macOS for a few months until they find it a good time to update. Endpoint security open a remote execution endpoint on all you systems that install it. You cannot protect that function by setting 2fa or multiple users need to confirm such dangerous operations.
Support is either completely incompetent or has high incentive to play down the danger of their products and offers zero help unless a textsearch for button names can do the trick.
A quick GPT search gives you a nice overview of their f-ups. All in all you are probably more secure relying on macOS security rather than installing any ESET products.
Transfer license
I replaced my tablet, paid for a secondary license and now ESET is asking me to pay again before allowing me to download software.

Reply from ESET Nederland

Reply from ESET Nederland
Great program and customer service is more than excellent
Hi
We chose your company because it has a great reputation and experience in the field of protection. I have no experience with this program, so I did not click on anything in it. The previous subscription changed from premium to ultimate and caused a problem for us and we do not know the reason until now. But the customer service helped quickly and we thank them for that.. Best regards
Greetings from Egypt. I am telling my story honestly, there is no deception about it
Greetings from Egypt. I am telling my story honestly, there is no deception about it
I have been using East for about 2 years
It is excellent and easy to use. I advise everyone to buy it and it deserves 5 stars
It protects me from spyware, malware and more viruses, ransomware
I was hoping that you would add the feature of checking security vulnerabilities in the East Premium product. I very much hope for it in the security features.
Eset one of the best.
A top tier anti virus software, Easy to install and use. Can and will save you headaches.
Eset Antivirus : A Frustrating Experience
I recently purchased Eset's Internet Security and Antivirus package, and I must say it has been an utterly disappointing and frustrating experience.
One of the major issues I encountered was the seemingly elusive nature of the antivirus itself. After downloading and installing it on my computer, every time I needed to access the antivirus, it inexplicably opened a new browser window. This made locating the actual antivirus program akin to searching for a needle in a haystack. I even went so far as to reinstall the software twice, hoping to resolve the issue, but to no avail. It's disconcerting that a basic function like finding the installed antivirus becomes a scavenger hunt.
To make matters worse, the absence of reliable customer support adds insult to injury. The help center is nothing short of a maze, directing users through a convoluted series of instructions that only serve to deepen the confusion. It seems as if there is a deliberate lack of human assistance, leaving users stranded in a sea of perplexity. A decent antivirus should not only protect your computer but also provide accessible and effective customer support – a criterion that Eset seems to have overlooked entirely.
Regrettably, my decision to purchase Eset's antivirus for a year has left me with a sense of deep regret. The frustration of dealing with the software's peculiar behavior and the lack of responsive customer support has overshadowed any potential benefits the antivirus may offer. If ease of use and reliable customer service are important to you, I would strongly advise against choosing Eset for your antivirus needs.
excellent protection
Excellent antivirus
I am using ESET Smart Security Premium for a few days now, and I must say it is an excellent antivirus software. Unlike some 'popular' antivirus that I was using before, it did not make my computer slow. It scans every downloaded file from internet for potential threats and gives me an option to remove them or keep them, if it finds something wrong in that file. Overall, very good antivirus.
Installing the software problem
I had a problem installing the software. A remote appointment was scheduled by the support department and it was done perfectly.

Reply from ESET Nederland
Simple installation with a reasonably…
Simple installation with a reasonably priced subscription

Reply from ESET Nederland
Yes.
As a web developer, I have been using ESET since 2012 and have consistently been impressed with its performance.
Its detection engine is highly effective at identifying and protecting against malware and other threats, and the sandbox feature helps prevent zero-day attacks. Additionally, the software does exactly what it is intended to do without causing any issues or disruptions.
It does not generate annoying pop-ups or produce false positives, and it does not use a lot of system resources or slow down my computer.
In contrast to other security software, ESET has not caused problems with my Windows system or caused any destruction. Furthermore, the software is well-configured by default, but users can also customize it to their specific needs.
Overall, I'd say I had a positive experience with ESET and highly recommend it for anyone looking for reliable protection for their computer or device.
Very huge pp.
absolute worst reseller portal out…
absolute worst reseller portal out there. It does not do what it says it can, their support was never able to get my endpoints up update or remove the software. Then they suspended my access to the portal and kept on billing me, even though I could not remove or cancel licenses. They refused to support me until I paid for a product that I proved does not work. Stay away from them
Been using ESET for 10 years now.
Been using ESET for 10 years now.
Great detection engine.
Does exactly what you need it for.
10 years without having any issues with their software.
Doesn't bother you with annoying popups.
Rarely gives a false positive.
Doesn't use much resources.
Doesn't slow down your system (looking at you Norton and McAfee)
Doesn't destroy Windows (Looking at you Norton, McAfee, AVG)
I have been using this antivirus for 20…
I have been using this antivirus for 20 years and I am very satisfied with it. every year I am buying subscription. and also, I recommended for many friends and colleagues to use it too. success.., thanks Amanj Mohammed Hassan +31645969650
bad payment gateway
i just purchased "ESET Smart
Security Premium" and they cut my money 62$ but they give me error massage, it's Friday i emailed them and there's no answer yet.. i don't have time to waste! i just wanna protect my device to start my online business, i'm not here to get scammed and waste time by your company
bad payment gateway
bad support (i play League of Legends and when i contact them they have super fast support "please learn from them!")
highly not recommended if you wanna start a business
always search for who have a better and fast support
I hereby recommend the ESET products…
I hereby recommend the ESET products and support service to one and all.
My communicating in English was never an issue; and the help I received was timely, relevant and personal. As a non-professional 'older person' it was a real pleasure to have a business contact with ESET's representative Kai Zwetsloot.
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