Easirent - Glasgow City Reviews 102

TrustScore 3.5 out of 5

3.7

Laidlaw Street 130, G5 8LA Glasgow, GB


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Rated 1 out of 5 stars

I was happy with the staff at both pick up and drop off however the customer service team after were awful. I complained about the van as there was no heating in it during -10 weather conditions. I... See more

Rated 1 out of 5 stars

This was a terrible experience. They did not communicate where the lot was located. They did not have a car for me and then refused to refund my money. Terrible.

Rated 1 out of 5 stars

I wish I can get a full refund from this company and I should read the review before I book! Definitely get away from this company! The car is so dirty and bad smell and they didn’t put it on the full... See more

Rated 5 out of 5 stars
Verified

Quick and easy transaction the lad explained the lot understand everyone wants to just hire a van car and leave as quickly as possible but make sure you check the van car before leaving as it’s worth... See more

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Company details

  1. #18 of 19 best companies in Car Rental Agency

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

102 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Quick and easy transaction the lad…

Quick and easy transaction the lad explained the lot understand everyone wants to just hire a van car and leave as quickly as possible but make sure you check the van car before leaving as it’s worth an extra 5 mins thanks again will defo hire from easirent again

March 22, 2023
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Rated 5 out of 5 stars
Verified

The best rental company I have ever…used

The best rental company I have ever used with really hard working and helpful staff. (Billy) was exceptional nothing was to much hassle or grief very accomodating always putting the customer first, I WOULD NOT HESITATE to recommend this company and would be my first call if I ever need to hire again. I have already used them twice.

December 16, 2022
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Rated 1 out of 5 stars

Extremely unsatisfactory

I was happy with the staff at both pick up and drop off however the customer service team after were awful.
I complained about the van as there was no heating in it during -10 weather conditions. I only had the van for 25 hours and so didn't have time to raise a concern , or a direct number to do so.

December 11, 2022
Unprompted review
Rated 1 out of 5 stars

Bad smell and dirty car

I wish I can get a full refund from this company and I should read the review before I book! Definitely get away from this company! The car is so dirty and bad smell and they didn’t put it on the full fuels either. Very bad experience with this company. Never again !

December 10, 2022
Unprompted review
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Rated 3 out of 5 stars
Verified

Although it's in small words in the…

Although it's in small words in the contract, I could not use my wife's credit card to pay the caution of my reservation (I did not have my credit card with me at the moment). This does not make any sense.
We ended up paying more for the rental because of this

June 26, 2022
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Rated 5 out of 5 stars

First class service and van

Level best experience for me. God bless you Amir, and thank you for the first class service.
The van too was excellent. I only went here because they would let me return on Sunday, but I won't hesitate to try here 1st choice whenever next I need a van.

September 10, 2022
Unprompted review

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