Not for the first time I was very pleased with the overall service. Hiring this time from Stansted, both the collect and return went smoothly and the car was comfortable and reliable. Must mention the... See more
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Location
Switch locationMaple Parking Stansted, Thremhall Avenue, CM24 1PY LONDON, ENGLAND, GB
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We arrived at midnight to bring the car we had rented back to Heathrow airport (London). Despite the bad experience we had with the collection of the car in the other office, on the way back we were... See more
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These people are absolute scammers. Avoid at all cost. Search the reviews online and you will see many are similarly considering they have been scammed by Drivalia. I had arranged reasonably priced ze... See more
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I was having an awful day, a lot had gone wrong, so I steeled myself for yet another awful car hire experience...but... Drivila Stanstead were Superb ! Helpful, kind, knowledgeable and nothing was to... See more
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Company details
About Drivalia UK - LONDON STANSTED AIRPORT
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
Maple Parking Stansted, Thremhall Avenue, CM24 1PY, LONDON, ENGLAND, United Kingdom
- 01279 215341
4.0
Great
289 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
Ikram and marıus were great thank you
October 22, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Ionut was very profesional and kind
October 20, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Yamna was vey frendly
October 21, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Superb fast
Superb fast, friendly and helpful service from Yamna. Would highly recommend.
October 21, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very positive experience
Very positive experience. Yamna was very kind and helpfull.
October 16, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
After my flight was delayed I had…
After my flight was delayed I had missed the car reservation time. Ikram, the lady who helped me navigate through getting a car was very polite and helped me arrange another car.
October 16, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Very good company easy to get car and…
Very good company easy to get car and super fast lovely staff very helpful ikram
October 16, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A good experience
Not for the first time I was very pleased with the overall service. Hiring this time from Stansted, both the collect and return went smoothly and the car was comfortable and reliable. Must mention the pleasant and professional service from Sergio at Drivalia Stansted who was a pleasure to deal with.
October 16, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Rented from Stansted airport
Rented from Stansted airport, 20 day contract - great value, car in very good condition, very good service from Yamna and Kamila at check in and check out respectively.
October 15, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Sergio provided excellent customer…
Sergio provided excellent customer service and I really enjoyed my experience
October 14, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Amazing service today as we were lost……
Amazing service today as we were lost… Sergio at the check in desk was super helpful.
October 8, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Ionuț was very professional and helpful…
Ionuț was very professional and helpful helping me in a stressful situation
October 4, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Redirected
Very good service.
Got a car from Stansted and my operator was Yamna, very helpful and efficient. Even though it was 22:00 and her shift had officially finished, she still had people to deal with after me and was still smiling, returned the car on a Sunday and again it was Yamna, still smiling on a Sunday afternoon. This is the second time I have used Drivalia at Stansted and they are my go to car hire company now.
September 26, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Again quick and friendly service
Again quick and friendly service
September 25, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service e at Drivalia location at Stansted
When we go to the Drivalia location at Stansted airport the service from Yama was excellent. No queue and documents processed quickly…and best of all a nice upgrade which made my onward driving experience much more fun.
September 27, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The whole rental experience was fine
The whole rental experience was fine, the staff super sweet and car good too. You start with the extortion immediately regarding the insurance deposit that they want to block from your credit card but then if you pay a nonrefundable fee of half the amount they won't do that!!!! Then you make a mistake of driving in a box that we do not have in Holland you get a fine. You pay the fine but then the fun starts with the collection agency Drivalia uses!!! Total crooks!!! They offer you discounts, you pay then they say you did not pay enough and try to slap another 78£ on top of the 78£, insane and very frustrating. You can not believe a thing they say.
May 13, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
Great service !
I have been using drivalia regularly now for a few weeks and the service has been fantastic.
Cars are modern, clean and in good condition.
Pick up and drop of process is quick and easy.
Shout out to Yamna at the Stansted Airport branch who has been very friendly and helpful.
Would highly recommend Drivalia
September 22, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very easy and pleasant to deal with
Very easy and pleasant to deal with, Yamna a very helpful young lady very professional and polite, took me through the process with ease, thoroughly recommend.
September 24, 2025
Unprompted review
Reply from Drivalia UK - LONDON STANSTED AIRPORT
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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