DFS Furniture - Glasgow Reviews 10,921

TrustScore 5 out of 5

4.9

London Road, Furniture Park, G32 8NS Glasgow, GB


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Rated 5 out of 5 stars
Verified

Jamie was incredibly helpful and friendly throughout our visit. He didn’t pressure us into making a purchase like some other retailers do, which made the whole experience feel relaxed and enjoyable. W... See more

Company replied

Rated 5 out of 5 stars
Verified

Thye Store at London Road Glasgow was well laid out and the display furniture was easy to access. There was no pushy sales staff and you were left to browse as you wished throgh the vast array of furn... See more

Company replied

Rated 5 out of 5 stars
Verified

Myself and husband came to the showroom to have a look, bought the first suite we seen, the assistant Nicky was absolutely fantastic, lovely person, very helpful. Would recommend DFS to family and fri... See more

Company replied

Rated 4 out of 5 stars
Verified

Ryan was the only person who said Hi and approached us in the shop. He was extremely helpful. We managed to buy the sofa we wanted. For about 30 mins no one approached us in the shop or said anything.... See more

Company replied

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Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom

  • 0333 999 9812

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Hassle free

Very hassle free visit today.Greeted by staff who then allow you time to walk around looking at the furniture without bothering you.

October 20, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you taking the time to share your feedback. We are happy to hear that you had a hassle-free visit and were able to browse comfortably.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Tamara was very helpful and was…

Tamara was very helpful and was patient.she had a lot of information regarding the sofa.

October 20, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you sharing your experience and giving us a 5-star rating. We're happy to hear that you found our team member to be helpful and patient!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Friendly and professional service

Friendly and professional service. All details about the purchase and service were covered.

October 20, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you sharing your feedback with us. We are happy to hear that you found our service professional and friendly and that all the purchase details were covered.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

To be nice and kind

Best place ever, also best staff definitely should visit it’s just wonderful

October 20, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're happy you had such a wonderful experience with our staff and appreciate you recommending a visit. Thank you for your positive feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

No hard sell

No hard sell, Jamie very helpful and informative left us to view on our own. Went away with measurements and returned 2 days later and ordered 👍

October 13, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're happy to hear that you found our team member helpful and informative! We appreciate you taking the time to share your positive experience and are glad you ordered with us.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

A no pressure fully informative sale

A no pressure fully informative sale. Looking forward to taking delivery 👍🏼

October 20, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate your positive feedback and are so glad you found the sale informative and pressure-free. We hope you enjoy your purchase!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

New suite day

Woman who helped us pick our suite was very helpful with picking our colour and showing us differences as we were unsure Lovely lady. Thanks again

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're happy to hear that our team member was so helpful in guiding your suite selection and explaining the colour options. Thank you for your positive feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Jamie was incredibly helpful and…

Jamie was incredibly helpful and friendly throughout our visit. He didn’t pressure us into making a purchase like some other retailers do, which made the whole experience feel relaxed and enjoyable. We’re absolutely thrilled with our new sofa and couldn’t be happier with the service we received. Highly recommend!

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Thank you for your review. We're so happy to hear that you found your visit enjoyable and relaxed. We appreciate you mentioning the service you received and are delighted you are thrilled with your new sofa.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Myself and husband came to the showroom…

Myself and husband came to the showroom to have a look, bought the first suite we seen, the assistant Nicky was absolutely fantastic, lovely person, very helpful. Would recommend DFS to family and friends as had a brilliant experience. X Joyce and Wullie

October 9, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're happy to hear that you had such a brilliant experience in our showroom. Thank you so much for taking the time to leave us a 5-star review. We appreciate your recommendation!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you taking the time to leave feedback. We are happy our prices were good and our explanation was helpful.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Bronwyn Tunn was extremely helpful

Bronwyn Tunn was extremely helpful, and in no way pushy whilst I looked for my new sofa. She couldn't have been more helpful!

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service and delighted with my purchase

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars
Verified

Was served promptly

Was served promptly
salesman was very helpful

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you sharing your experience with us. We are so glad that our team offered prompt and helpful service!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

In and out shop in no time as I new…

In and out shop in no time as I new what i was wanting sale assistant very helpful

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're glad you enjoyed your experience and that our sales assistant was helpful. Thank you for your positive feedback; we appreciate it very much.

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Hazel our sales representative was…

Hazel our sales representative was great a lot useful information and just great to deal with

Thanks barry

October 19, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you taking the time to share your positive experience. We're so glad to hear that our sales representative was helpful and great to deal with!

Kind Regards,
Vanessa
DFS customer support

Rated 5 out of 5 stars
Verified

Service was very good lady was really helpful and pleasant

The sales Assistant was very helpful .The store was very well layed out and very clean .

October 18, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're happy to hear that our sales assistant was helpful and that you found our store well-organized and clean. Thank you for your positive feedback!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

The whole experience in shop was great

The whole experience in shop was great. No pressure sale, left alone to peruse at own leasure. When we needed a question answered the salesperson was very helpful. The lady that got our sale was very helpful and answered all our queries.

October 18, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We're glad you enjoyed your experience in our shop. We appreciate that you felt comfortable browsing and that our team was helpful and informative when you had questions. Thank you for your positive feedback!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

Great service and not the usual “pushy”…

Great service and not the usual “pushy” sales you get. Efficient and a great help when ordering.

October 11, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate you taking the time to leave us such a great review! We are happy to hear that you found our service efficient and helpful during your order.

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
Verified

The sales assistant was so helpful and…

The sales assistant was so helpful and very informative.

October 18, 2025
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

We appreciate your positive comments regarding the sales assistant's helpfulness and knowledge. Thank you for your feedback.

Kind regards,
Vanessa
DFS Customer Support

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