Daisda Reviews 24

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Dress does not look like the picture and the sizing is off. Very disappointed I spent 230usd on a bad quality dress

Rated 5 out of 5 stars
Verified

Wow!!! This dress is actually beautiful in person😄. It took a month to get it and the quality is perfect. If you know your size then it’ll fit perfectly because mine did. Wow thank you Daisda, will d... See more

Rated 5 out of 5 stars
Verified

The customer service team was fantastic, answering all my questions and earning I got the perfect fit. I was very surprised when I received the dress. I couldn't believe it because there were so many... See more

Rated 1 out of 5 stars

I ordered a dress for my daughter's prom from Daisa and paid a $50 rush fee to ensure it arrived on time. Unfortunately, the shipment was delayed by more than a week, and we received the dress t... See more

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3.4

Average

TrustScore 3.5 out of 5

24 reviews

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1-star

Replied to 25% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

BEWARE - DO NOT BUY FROM DAISDA!!

I ordered a dress for my daughter's prom from Daisa and paid a $50 rush fee to ensure it arrived on time. Unfortunately, the shipment was delayed by more than a week, and we received the dress the day after prom, which was incredibly disappointing.

When I contacted Daisa about the delay, they initially refused to take the dress back and didn't want to return the rush fee. After several frustrating conversations, they finally agreed to refund the rush fee but suggested my daughter could wear the dress to another function. This suggestion was not helpful, as the dress was specifically chosen for her prom.

The entire experience was stressful and disappointing. The company's lack of accountability and poor customer service made the situation even worse. Despite the rush fee refund which I doubt I will actually receive, I am left with a dress that my daughter never got to wear for the intended occasion.

I would not recommend buying from this company due to their unreliable shipping and unhelpful customer service. Save yourself the hassle and look elsewhere for your special occasion needs.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a dress for my daughter for…

I purchased a dress for my daughter for prom. The cost was $230.00. Pictures were BEAUTIFUL. The dress came. Quality was horrible, color was different. I have been trying to return it for the past 2 weeks. They refuse to return with out pictures, which is fine, but their email wont allow the pics to go through. I should have ordered from Shein, would have been a quarter of the price and I could have returned it for a full refund.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Wow!!

Wow!!! This dress is actually beautiful in person😄. It took a month to get it and the quality is perfect. If you know your size then it’ll fit perfectly because mine did. Wow thank you Daisda, will definitely be my go to in future. Well done Daisda prom you just got yourselves a loyal international customer!!!!

December 13, 2024
Rated 1 out of 5 stars

Don’t even bother returning. They scam you!!

I give this company 0 stars. First of all, the dress I ordered for my daughter was wrong. The sizing was way off, I tried to return it and they just beat around the bush, asking for pictures and trying to get you to keep it and offering only $25 back. The dress costs $100. Total scam Do Not Buy anything from them.

October 31, 2024
Unprompted review
Daisda logo

Reply from Daisda

Dear, we are very sorry for giving you this bad experience.
Our store fully supports customers to return goods, but customers are required to provide photos to verify the specific situation of the inappropriate size and check with the factory production team, because if it is the factory's responsibility, we will give the factory a certain penalty. In addition, we would like to give you $20 as compensation, which will be refunded to you after we receive your returned item.

Rated 5 out of 5 stars
Verified

What a lovely flower girl dress !

I bought a dress recommended by my find. My friend bought dresses from daisda twice and was very satisfied with the dress. So I feel at ease buying from daisda. I bought a flower girl dress for my daughter. I was really surprised when I received the small and delicate flower girl dress. My daughter looked so cute in it. The shopping experience at Daisda was very pleasant. I was very satisfied with the pre-sale size confirmation and after-sales service. I can buy dresses from Daisda with confidence in the future. I plan to buy a dress from Daisda for my birthday this year. I am really grateful to Daisda. Thanks again!!!

August 20, 2024
Rated 5 out of 5 stars
Verified

Amazing!

Daisda offers exceptional service with their global shipping and high-end customization options! The dress I ordered fits perfectly and looks just as stunning as the pictures.

August 29, 2024
Rated 1 out of 5 stars

WARNING: Total Scam

WARNING: Total Scam. I had an awful experience with this website. I was clearly misled by the positive reviews. My dress came and was not true to sizing. I’m not sure if the company just doesn’t understand sizing or they sent me the wrong size on accident, but either one is an issue for me. I know my size and checked it on my order before ordering and after it was confirmed. My dress arrived and the material felt cheap and thin. I should’ve expected this when buying from this company since I had never heard of it before and it was cheap, it felt rather sketchy, my fault and I won’t make that mistake again. So after the issues that I had, I contacted their customer service email. They have rather strict guidelines for returning and refunds. But I made sure that I was within all those guidelines. I emailed within 24 hours of receiving the package and to this day have not been responded to. I spent $80 on this dress and was disappointed about its fabric and size. On top of that was then disappointed when I was not even able to get in contact with their customer service. I spent $80 on this dress for my homecoming and am angry and disappointed in this website. I have not been reached out to and I have sent a very descriptive email explaining everything. I was polite and I understand that mistakes can be made but being ignored is not acceptable. The website stated that customer service would be in contact with me soon after I contacted them. That was very very false.Overall, very disappointed and hoping to save people from making my same mistake. I am young and $80 doesn’t come easy so this happening was very upsetting. I don’t recommend using Daisda and will not be trying to buy from this company again.

August 14, 2024
Unprompted review
Daisda logo

Reply from Daisda

We support returns!We are also customized according to the size you provide. If you think there is a problem with the size, please take a photo and give us feedback, and we will process a return and refund for you.If you have any questions, please contact service@daisda.com

Rated 5 out of 5 stars
Verified

I love my dress!

The customer service team was fantastic, answering all my questions and earning I got the perfect fit. I was very surprised when I received the dress. I couldn't believe it because there were so many friends around me who were deceived. Thank you Daisda!

May 9, 2024
Rated 5 out of 5 stars
Verified

Customer service is really very patient

I was very afraid of getting a dress that didn't fit or that I didn't like because I was only twenty days away from my sister's wedding when I placed my order. The dress was on time and fit perfectly, which I really appreciated.

June 27, 2024
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY unless you…

DO NOT BUY FROM THIS COMPANY unless you are willing to take the risk with your money. I ordered a dress to be worn as a bridesmaid, when it came it was the wrong colour, the design was different to the picture and the dress did not fit. The dress sizing got the UK is wrong. I am a 12/14 but according to there sizes I am a UK size 22, this is wrong. I asked for a refund and was offered $25. The company does not have good customer service. They basically said keep the dress we will give you £19 for alterations. I am left with a dress that I paid over £100 that I can’t wear. They copy designs that are not theirs. If you get a dress that is nice you are one of the lucky ones.if I could give no stars I would

June 30, 2024
Unprompted review

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