WARNING: Total Scam
WARNING: Total Scam. I had an awful experience with this website. I was clearly misled by the positive reviews. My dress came and was not true to sizing. I’m not sure if the company just doesn’t understand sizing or they sent me the wrong size on accident, but either one is an issue for me. I know my size and checked it on my order before ordering and after it was confirmed. My dress arrived and the material felt cheap and thin. I should’ve expected this when buying from this company since I had never heard of it before and it was cheap, it felt rather sketchy, my fault and I won’t make that mistake again. So after the issues that I had, I contacted their customer service email. They have rather strict guidelines for returning and refunds. But I made sure that I was within all those guidelines. I emailed within 24 hours of receiving the package and to this day have not been responded to. I spent $80 on this dress and was disappointed about its fabric and size. On top of that was then disappointed when I was not even able to get in contact with their customer service. I spent $80 on this dress for my homecoming and am angry and disappointed in this website. I have not been reached out to and I have sent a very descriptive email explaining everything. I was polite and I understand that mistakes can be made but being ignored is not acceptable. The website stated that customer service would be in contact with me soon after I contacted them. That was very very false.Overall, very disappointed and hoping to save people from making my same mistake. I am young and $80 doesn’t come easy so this happening was very upsetting. I don’t recommend using Daisda and will not be trying to buy from this company again.
Reply from Daisda