CJ Hole Worcester Reviews 78

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Chris & Gareth were very professional, friendly & patient with us in selling our late parents’ house. It was a bumpy journey in that we had to wait for probate then Deputyship, then our mother sadl... See more

Rated 5 out of 5 stars
Invited

From start to exchange, James and Matt at CJ Hole have been fantastic support. Through no fault of their own they were dealt a difficult hand with our sale and purchase. Their communication and suppor... See more

Company replied

Rated 5 out of 5 stars
Invited

First and foremost I would like to thank James and his team at CJHole,Worcester for all their hard working in successfully selling my property recently. I was kept upto date at every opportunity and n... See more

Company replied

Rated 4 out of 5 stars

Overall our experience with CJ Hole was a very positive one. Matthew Waidson in particular was extremely helpful. From his warm and friendly welcome when we first viewed our new home with h... See more

Company replied

We perform checks on reviews


Company details

  1. Real Estate Agents

Information provided by various external sources

The Worcester CJ Hole office was launched over three years ago and we are now proud to be one of the leading estate and lettings agents in Worcester, serving the local community and surrounding towns and villages including Droitwich, Malvern, Pershore, Tewkesbury, and Evesham. Husband and wife team Peter and Rani Grieve are joint Managing Directors and they combine more than 40 years of property experience between them. The business is run with a dedicated and professional team, which includes James Wilson as Sales Manager. Together they boast an outstanding knowledge of the local residential property market and take a huge pride in delivering an exceptional and unrivalled level of customer service to both vendors, buyers, landlords and tenants, as our many testimonials and reviews confirm. Our unique combination of exceptional customer care skills, combined with the very latest technology means that you'll benefit from the very highest standards of service at all times.


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

Highly recommend At least 5 stars!

Chris & Gareth were very professional, friendly & patient with us in selling our late parents’ house. It was a bumpy journey in that we had to wait for probate then Deputyship, then our mother sadly passed away too, the list goes on & on but both Chris & Gareth were our rock! Our purchasers were patient too & waited, & waited…
As soon as Gareth came to value the house I was at ease with him, he wasn’t pushy, no pressure. Just genuine interest & honesty from them all the whole way.
Their advice on our asking price was spot on too, we had a couple of viewings before we had our firm offer, very soon, it was quick.
Consequently I now recommend CJ Hole to everybody!

December 13, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I purchased from CJ and must say…

I purchased from CJ Hole and must say was very impressed with the service I received. They were very helpful and nothing was too much trouble. Georgina got things moving and hurried the sale along, and keep me updated. Gareth was very accommodating on the many visits I requested and also Chris. All in all a very good team.

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking behaviour

Shocking behaviour - gave the homeowners of a property we had agreed a sale on a higher offer despite having sent us the memorandum of sale etc and we had already arranged school place for our daughter - total contempt for us as buyers and just money/commission driven - do yourself and your kids a massive favour and avoid this estate agents at all costs

May 11, 2021
Unprompted review
CJ Hole Worcester logo

Reply from CJ Hole Worcester

Good afternoon Mr Gough and Ms McCormack,

I completely understand your comments and fully empathise with you regarding your frustration, but as professional estate agents, we are duty and legally bound to advise our vendor clients of all offers we receive on their property, as I am sure you would have wished to have been advised of on your own property sale.

In this instance not only was the offer greater than that agreed with yourselves, but more importantly it was from a first time buyer and as such there was no chain, a positon our vendor was vitally interested in having previously lost a sale as a consequence of a chain collapsing.

Please accept our sincere apologies and our best wishes for your future property search.

Rated 5 out of 5 stars

Sale to completion with ease.

I put my flat up for sale after the first lockdown in 2020 and the staff at CJ Hole, Worcester made the whole experience go smoothly. They dealt with everything leaving me to concentrate on the new home. I moved long distance and had support from the staff all through the process. Thank you: Gareth, Chris and Kathleen for being so brilliant!

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

I would use their service again in an instant.

As I moved a long distance, and it was my first house purchase, I needed lots of support and help. I got plenty of both from CJ Hole. The sale went well and I was very pleased at how stress free it was!

On my arrival, I was met at my new house and welcomed with a smile and my keys.

Nothing seemed too much trouble.

I can't thank CJ Hole enough for the service I received. Thank you!

May 20, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

We received exceptional service!

We received exceptional service from CJ Hole with both or sale and our purchase. They went above and beyond to ensure they answered all my questions and made the process as smooth as possible. They even got our property sold within 7 days! Really really pleased with everything they did for us, and will definitely use them again. A special thanks also to Simon, who was our right hand man whenever we needed anything at all! Thank you team CJ Hole!

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Made sure our move went through as smoothly as possible. We had some problems with the seller delaying etc but our agent really helped to put the pressure on and got the sale though just before the lockdown which was a huge relief. 100% would recommend and will definitely be using them again.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job!

Gareth and Jessica did an excellent job despite the lock down for Covid-19. No issues from me and would definately recommend CJ Hole. They were genuine and helpful throughout.

May 18, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service

We received excellent service from both Simon Mallet and also Jessica. The sale was a bit drawn out but C. J Hole did their very best to get the sale through as quickly as possible and kept us informed along every step of the way. Highly recommended.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fab service!

Absolutely fab service! We had some difficulties along the way with the seller delaying the process but the team at CJ Hole really helped get the move completed and we couldn’t have done it without them. Thanks to them we managed to get the keys before the lockdown which meant we have had plenty to occupy us.
Also due to us being first time buyers we had so many questions and any little concern or chasing email they responded swiftly and put our minds to ease straight away!
5* service and if we ever want to move on they will be the first ones we contact! Thank you!! Stay safe.

May 18, 2020
Unprompted review
Rated 4 out of 5 stars
Invited

Well done!

Eve was very helpful in negotiating with the relevant parties to get our reduced offer accepted. The whole process completed in about 8 weeks thanks to the efficiency of all parties involved.

January 18, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars
Invited

Exceptional service and help

Exceptional service and help, the best estate agents we experienced with fair recommendations and quick help with anything we needed. Thanks a lot!

December 21, 2019
Unprompted review
Rated 5 out of 5 stars
Invited

Estate Agents C J Hole - A very helpful team

James Wilson and his staff were all very helpful to me and my son whilst conducting the sale of a flat in central Worcester. I would happily recommend them to either property sellers or buyers. Thank you.

December 9, 2019
Unprompted review
CJ Hole Worcester logo

Reply from CJ Hole Worcester

Thank you Susie.

Rated 5 out of 5 stars
Invited

House sale

A fantastic team who supported us all the way through our house sale. Would highly recommend them.

December 9, 2019
Unprompted review
CJ Hole Worcester logo

Reply from CJ Hole Worcester

Thank you so much Rebecca.

Advertisement
Rated 5 out of 5 stars
Invited

This was my first experience buying a…

This was my first experience buying a property.. but they did such a good job in making me fill so comfurtable that it felt like a walk in the park helping me with everything in every step of the way... they helped me with all my questions and enquires to make the transaction so easy... I'm very happy that i used cj homes. If i ever buy a property i will make sure i look for cj home.. thank you very much for helping me with my first home with my family

November 25, 2019
Unprompted review
Rated 5 out of 5 stars
Invited

This has been a long process for us..6…

This has been a long process for us..8 months since the offer was accepted and 6 months from us moving into temporary accommodation! I would like to thank Simon Mallett from CJHole for being amazing. He has been our go to person when we have had questions and there have been many! He has kept us informed of everything along the way. Nothing has been too much for Simon. An absolute star!

November 21, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look