Chancellors - Carterton Reviews 263

TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars
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We viewed four properties with Keiran on the same day. Keiran was very knowledgeable about each individual property and understood our needs with the kind of property we were looking for. Keiran was v... See more

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Rated 5 out of 5 stars
Invited

Great personality very informative unlike most estate agents you meet the guys good at his job good knowledge of all Properties and very helpful

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Rated 5 out of 5 stars
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Hannah at Chancellors has been brilliant - really proactive in finding the right house for me and has made the whole process run smoothly. Highly recommend!

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Rated 3 out of 5 stars
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The system I was put through with was not very good. To start the signal wasnt great and the lady I spoke to was quite unprofessional by saying "for Gods sake" when the phone wasn't working and thinki... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

First time buyer

I had some viewings with Jordan recently and he was really lovely and professional. He could answer any questions I had and was willing to look into anything I needed help with. Thank you for helping me on first time buyer journey

October 21, 2024
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Reply from Chancellors - Carterton

Thank you Sophie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Outstanding Service

From the outset Jordan at Chancellors has been brilliant. His service, communication and attention to detail is second to none. Our deal fell through in the latter stages but his commitment and willingness to do everything he could to keep the deal alive was fantastic, something we really appreciated. We will not hesitate to contact Jordan again in the future.

October 18, 2024
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Reply from Chancellors - Carterton

Thank you Chris for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

From the first step through my door I…

From the first step through my door I felt a high level confidence in my choice of requesting a valuation of which then led to a acceptable attractive agreement in which to market my home.

Super teamwork in the office in ensuring commitments were adhered to in an easy to understand friendly and competent manner from all .
We sailed a few rough seas with challenges thrown in but made it through I’m more than happy to say .

I give thanks and wish the Carterton office all the very best.

October 17, 2024
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Reply from Chancellors - Carterton

Thank you Jeanette for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Excellent service

Kirsty and Jordan have been brilliant all the way through our process of both selling and purchasing our next property, would definitely recommend.

October 17, 2024
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Reply from Chancellors - Carterton

Hi Mr, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
Invited

Totally professional as well as friendly

Totally professional as well as friendly

October 14, 2024
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Reply from Chancellors - Carterton

Thank you carolann for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Lovely, friendly, helpful staff

Helpful and approachable at all times. Explained every step of the way , was willing to help with every question asked.Friendly and made me feel I mattered.Many thanks to Jordan, Kirsty and Shelby.

October 8, 2024
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Jordan was very helpful and informative…

Jordan was very helpful and informative throughout the whole process .

September 11, 2024
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Reply from Chancellors - Carterton

Thank you Paul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Brooke provided excellent service and…

Brooke provided excellent service and quickly got on top of the issues in a matter of days, issues that her predecessors had repeatedly failed to address over several months! Thank you Brooke.

August 30, 2024
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Reply from Chancellors - Carterton

Dear NHindmarsh,

Thank you for taking the time to leave us a 5-star review. We're thrilled to hear that Brooke provided you with excellent service and was able to resolve the issues quickly. We appreciate your kind words and will make sure to share your comments with Brooke and the rest of our team. At Chancellors - Carterton Estate Agents, we strive to provide exceptional service to all of our clients and it's great to hear that it shows.

Thank you again for choosing Chancellors - Carterton Estate Agents for your real estate needs. We look forward to serving you again in the future.

Best regards,
The Chancellors - Carterton Estate Agents team.

Rated 5 out of 5 stars
Invited

Thank you to Chancellors

Firstly thank you to Chancellors for making the whole experience from the first initial visit to the final exchange pain free. Kirtsy was very sensitive to my requirements straight away. The house was going through probate and a very upsetting time for us all. We chose Chancellors because Kirsty on our first meeting said all the right things, understood my sadness and was sympathetic. Kirsty remained consistent throughout the process and was always friendly, polite and understanding.

August 9, 2024
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Reply from Chancellors - Carterton

Dear Karen,

Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that Kirsty and the team at Chancellors - Carterton Estate Agents were able to make the process of buying/selling your property as smooth and pain-free as possible. We understand that going through probate can be a difficult and emotional experience, so we're glad to hear that Kirsty was able to provide the understanding and support you needed.

We'll be sure to pass your kind words onto Kirsty and the rest of the team, and we hope that you'll consider Chancellors for any future property needs.

Best regards,
Chancellors - Carterton Estate Agents

Rated 5 out of 5 stars
Invited

Great all round service

Very pleasent, cheerful and informative staff, making every step in selling a property run smoothly. And I loved the weekly feed back from them.
100% recommend Kirsty and Jordon for their excelent service.

August 14, 2024
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Reply from Chancellors - Carterton

Thank you for this fantastic review!

Rated 5 out of 5 stars
Invited

Professional and friendly

Professional and friendly - thank you for making the process so positive.

August 15, 2024
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Reply from Chancellors - Carterton

Thank you very much, JP, for the 5-star review. We're glad to know that you found our team professional and friendly. We always aim to provide a positive experience for our clients during the process of buying or selling their properties. Thank you for choosing Chancellors - Carterton Estate Agents.

Rated 5 out of 5 stars
Invited

Jordan was very helpful

Jordan was very helpful. Kept me informed of the process.

July 30, 2024
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Reply from Chancellors - Carterton

Thank you for this fantastic review!

Rated 5 out of 5 stars
Invited

Kirsty and Jordan made my first selling…

Kirsty and Jordan made my first selling experience as enjoyable as they could. Kept us up to date and ensured we had everything we needed. They were quick to respond and always happy to help and answer any questions.

July 5, 2024
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Reply from Chancellors - Carterton

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars
Invited

Amy was so helpful

Amy was so helpful , knowledgeable and such a good ambassador for Chancellors

June 27, 2024
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Reply from Chancellors - Carterton

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars
Invited

Kirsty was very efficient placing my…

Kirsty was very efficient placing my property on the market.
She kept me fully updated throughout the sales process and nothing was too much trouble.

June 25, 2024
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Chancellors Estate Agents in Carterton…

Chancellors Estate Agents in Carterton Oxfordshire are at the moment acting for me and they have helped me find my next home.

Jordan Horne is the gentleman working for me and has been very professional throughout the time I have been with the company .

I highly recommend him to anyone else who are looking for a new home which is why he has 5 stars from me.

June 17, 2024
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Kirsty and Jordan were absolutely…

Kirsty and Jordan were absolutely brilliant for us. Delightful and helpful in equal measure, we never felt out of the loop nor did we feel burdened with anything.

We would recommend both to anyone looking to sell their house.

May 23, 2024
Rated 5 out of 5 stars
Invited

We have had Jordan for a few viewings…

We have had Jordan for a few viewings now and he has been amazing. He is extremely professional, friendly and knowledgeable about his role. We have had lots of viewings with an array of different estate agents (not just Chancellors) and Jordan has definitely stood out against others and myself and my boyfriend both commented on how he has been the best we’ve had! We have found him so helpful and friendly and he definitely deserves any promotion, as he is clearly excelling in his field. He is a natural and deserves to be recognised!

March 7, 2024

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