Chancellors - Carterton Reviews 263

TrustScore 5 out of 5

4.9

Black Bourton Road, OX18 3DN Carterton, GB


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Rated 5 out of 5 stars
Invited

We viewed four properties with Keiran on the same day. Keiran was very knowledgeable about each individual property and understood our needs with the kind of property we were looking for. Keiran was v... See more

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Rated 5 out of 5 stars
Invited

Great personality very informative unlike most estate agents you meet the guys good at his job good knowledge of all Properties and very helpful

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Rated 5 out of 5 stars
Invited

Hannah at Chancellors has been brilliant - really proactive in finding the right house for me and has made the whole process run smoothly. Highly recommend!

Company replied

Rated 3 out of 5 stars
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The system I was put through with was not very good. To start the signal wasnt great and the lady I spoke to was quite unprofessional by saying "for Gods sake" when the phone wasn't working and thinki... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Black Bourton Road, OX18 3DN, Carterton, United Kingdom

  • 01993 841402

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Invited

Jordan and Kirstie have been superb

Jordan and Kirstie have been superb. From the time we met them they have been supportive , kind , cheerful, and positive. We thought at times whether to take our property off the market, but they encouraged us to continue and it did sell. Our sale and purchase was not easy, but they were with us all the way, and did everything they could to help us process the paperwork. We can happily recommend them to anyone, and thank them once again for all their help and hard work.

August 4, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Invited

Excellent, stress free experience from Team Chancellors Carterton branch

I received an excellent service from the team at Chancellors Carterton office. Kirsty was first class and explained everything thoroughly to me on our initial meeting prior to listing my property. Both Kirsty and Jordan were really professional, friendly and helpful and always kept in communication with me to confirm viewings and make sure I was happy with the timings. I was very happy with the service provided by the team.

July 30, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Jordan was professional and friendly

Jordan was professional and friendly, he made everything very clear, was very knowledgeable and helpful - thank you so much!

July 22, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Excellent service from Kirsty and Jordan

Kirsty and Jordan have both been brilliant. We had an unexpected bump in the purchase and they handle it with such great care and reassurance. Being first time buyers neither of us really knew what to expect but they have both been knowledgeable in answering every question we had along with patience and kindness. I couldn’t have asked for better agents.

July 8, 2025
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Reply from Chancellors - Carterton

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Hannah Patterson-Davey was extremely…

Hannah Patterson-Davey was extremely helpful and accommodating. She has very clear and fast communications, and she has made the whole experience easy and stress free. We really appreciate all her help.

June 30, 2025
Unprompted review
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Burford Road Flat I purchased a new build flat back in…

I purchased a new build flat back in march after a long wait but Kirsty and Jordan were both very helpful especially Jordan who helped me with the paperwork because I did not have a printer so he printed off forms for me. Kirsty kept me informed through out the process even so it was all very stressful for all of us.

March 27, 2025
Unprompted review
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
Invited

Excellent service from approachable staff

Kirsty at Chancellors has been fantastic since we first met her. And in her absence Jordan has kept us fully informed.
From the start Kirsty has been honest, enthusiastic and approachable.
The communication has been excellent and her passion to promote the property has meant we have sold quickly.
Her guidance has been so helpful and supportive.

June 24, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars
Invited

Caring input

Always on hand for advice and guidance and responds promptly to enquiries, always with a caring and human touch.

June 24, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Annette, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Invited

Very professional

Very professional. Kirsty and Jordan at the Carterton office were exceptional. They kept me fully updated throughout the transaction both by phone and email. They chased the buyers solicitors when needed to keep the transaction on track. I would definitely recommend these agents and would not hesitate to use them again.

June 23, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Mrs, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Invited

A breath of fresh air

We dealt with Hannah in trying to find a rental accommodation at short notice. She was very helpful and always kept us up to date with progress. A breath of fresh air in an industry that doesn't have a great reputation.

June 3, 2025
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Reply from Chancellors - Carterton

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
Invited

We are currently in the process of…

We are currently in the process of buying our first home, and have been dealing with Jordan at the Carterton branch. We are both really impressed by the service provided from Jordan so far! He has answered any questions promptly, made us feel at ease and explained things in a professional manner. Thanks so far Jordan!

May 1, 2025
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Reply from Chancellors - Carterton

Thank you for your kind words. We are thrilled to hear about your positive experience with our team. We appreciate you taking the time to share your feedback, and we will be sure to pass it along to Jordan.

Rated 5 out of 5 stars
Invited

Kirsty and Jordan were fantastic from…

Kirsty and Jordan were fantastic from start to finish. Kirsty sorted out the key undertaking for us and nothing was to much trouble and kept us informed at every milestone. Would highly recommend them they were fantastic

March 31, 2025
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Reply from Chancellors - Carterton

Hi Mrs Dixon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
Invited

Carterton office were nothing but amazing

Carterton office were nothing but amazing from start to finish dealing with the sale of my flat. Kirsty and Jordan are very dedicated staff members who worked very hard to make sure the sale was completed.

March 24, 2025
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Reply from Chancellors - Carterton

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars
Invited

Chancellors Carterton

I decided to sell my property with Chancellor’s in Carterton, because of the rapport I had with a gentleman called Jordan and a lady called Kirsty.
They have been absolutely fabulous for the whole time it has taken for the house to be sold. They have integrity and compassion.
They have kept me fully informed, chased solicitors when I could not get a response, kept the buyer updated and most of all made selling my house easy and as stress free as possible. I cannot recommend them enough. They should be the first people you contact if you wish to buy or sell a home.

March 18, 2025
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Reply from Chancellors - Carterton

Thank you so much, Tina Marie! We're thrilled to hear about your positive experience with Jordan and Kirsty. Providing integrity and compassion throughout the selling process is our priority, and we're glad we could make it stress-free for you. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out.

Rated 5 out of 5 stars
Invited

5* Service

We used Chancellors for a property sale and onward purchase. Jordan was very good with communications and listening to our specific requirements in the search, quickly ruling our properties and finding one suited to us. Also finding a good match for the property sale. Overall an excellent experience, I would not hesitate in recommending or using again. Many Thanks

March 10, 2025
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Reply from Chancellors - Carterton

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found Jordan to be helpful and responsive to your needs. It is wonderful to know that you were happy with the service you received, and that you would recommend us to others. We appreciate your kind words and are committed to providing excellent service to all our clients.

Rated 5 out of 5 stars
Invited

During the sale of my house Kirsty and Jordon

During the sale of my house Kirsty and Jordon supported me through all the steps. Having them close at hand, in the Carterton office, ment I could just pop in, if I needed any further information or just a chat about how things were going. It was greatly appreciated

February 13, 2025
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Reply from Chancellors - Carterton

We're so pleased to hear about your positive experience with Kirsty and Jordon. It's wonderful to know that their support and accessibility made the process of selling your house smoother. We value their dedication to providing excellent customer service and are glad they were able to assist you.

Rated 5 out of 5 stars
Invited

Fantastic service

Our experience with Chancellors has been absolutely fantastic from the moment our process started. Jordan contacted me to let me know that a property we might be interested in was coming on the market, once we had seen it on rightmove we called Jordan and a viewing was set up the very same day, Jordan was extremely friendly and professional when we met him. We have dealt with both Jordan and Kirsty throughout the whole process and their service has been second to none, they are extremely quick to respond to anything I ask and they always follow everything up over the phone. Some of the process has been quite stressful due to solicitors and they have been there every step of the way and I think without them our purchase wouldn’t have gone ahead. I would recommend chancellors to anyone who asked me as everything has been easy with them from start to finish. We are very greatful for the service we have received.

February 12, 2025
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Reply from Chancellors - Carterton

Thank you so much for your kind words, Mrs. Silver! We're thrilled to hear about your fantastic experience with Jordan and Kirsty. It's our goal to make the property buying process as smooth as possible, and we're glad we could support you every step of the way. Your recommendation means a lot to us! If you need anything in the future, don't hesitate to reach out. Best wishes in your new home!

Rated 5 out of 5 stars
Invited

Kirsty and Jordan…

We know that both Kirsty and Jordan have been working tirelessly in the selling of our property, always being very positive and professional. I cannot praise them highly enough. If you are selling your home Chancellors is the place to go

February 12, 2025
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Roy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars
Invited

Excellent Service from Chancellors, Carterton

Kirsty and Jordan were professional, pro-active & very supportive throughout the process. They fully understood my emotional connection with my home and were very respectful. I would have no hesitation in recommending the Carterton office of Chancellors.

January 16, 2025
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Reply from Chancellors - Carterton

Thank you Nicky for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Rated 5 out of 5 stars
Invited

Excellent service

Excellent service . Kirsty, Jordan and James kept us updated with weekly reports on the sale of our house throught the sales process. They were proactive in contacting our tenants and other third parties as required. We would not hesitate to use their services again in the future .

November 8, 2024
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Reply from Chancellors - Carterton

Thank you for leaving us this great review Jim, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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