Care fertility Bath. Have been absolouty amazing. I havd donated my eggs multiple time and would.not of trusted anyone else. They are all so amazing. Frok start to end they make sure they give you al... See more
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Review summary
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Based on these reviews
We have had 2 rounds of IVF treatment at Care Manchester. Staff at all levels are so lovely and we really felt looked after. The care recieved does feel personalised and staff are rooting for the best... See more
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Every part of our experience has been great; from the knowledgable doctors to the kind and friendly receptionists. There has never been a moment we couldn’t ask a question and the staff have been so p... See more
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I just wanted to say the biggest thank you to the incredible team of nurses, healthcare assistants and to our consultant and embryologist who all looked after me and my partner during our egg co... See more
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No support for how to administer medications. Just watch a video. Have a question? Read a leaflet. Felt very faceless and detached. When in the clinic they were amazing for the actual procedures but t... See more
Company replied
A truly amazing place for fertility treatment. The staff go above and beyond and show that they truly care. The Salve communication system is brilliant, to informally message or have questions answere... See more
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Honestly 5 stars doesn’t seem enough. The most wonderful, amazing, welcoming, kind and caring group of individuals I’ve ever been cared for by. From the start of our treatment to us being passed over... See more
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I honestly cannot thank the entire team at CARE Fertility Northampton enough. From the very first consultation to my embryo transfer, every single person I met was kind, professional, and incre... See more
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I cannot recommend this fertility clinic highly enough. From the very beginning, the staff have been nothing but supportive, caring, and attentive. They truly listen and show such empathy towards... See more
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Care Fertility in Northampton has some of the most caring, friendly, knowledgeable and welcoming staff. Everyone is so helpful and always ensures you have all the information you need. I have found in... See more
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We highly recommend Care Fertility Leeds and our consultant Professor Balen. We cannot thank him and the teams enough for helping us conceive our miracle daughter born 2021 after two cycles. We return... See more
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The service I have received at CARE has been exceptional. The medical and nursing teams genuinely care for you as a person. They're kind, knowledgeable, and always ready to answer questions, making... See more
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The most amazing staff. A real family feel from start to finish, we felt so supported and could reach out for guidance at anytime. The staff are clearly passionate about their work and we have alm... See more
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Where do I start?! We've never been so pleased with the service and care I received at my recent appointment at Care Nottingham! From the friendly receptionist who checked us in and the incredi... See more
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From our first appointment with Dr Rutherford our care has been faultless. For something that is an emotionally charged process they made it as easy as it could be. Regardless of the outcome (FET toda... See more
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After 4 years of trying and continuous heart break, care fertility Tamworth made our dreams come true and our baby girl was born on 19th December 2023! From the very start of the process everyone h... See more
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Lovely staff, the salve app was incredibly helpful and clear, and lots of support and compassion throughout the treatment. Thank you.
Company replied
I’ve been with this clinic for a while now, and I wouldn’t want to go anywhere else. While there can occasionally be minor problems with invoices and miss communications , these are always resolved... See more
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We were with Care Fertility Chester/Cheshire for several years and over the years the quality of customer service we received was outstanding. The staff are very knowledgeable and we felt extremely s... See more
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I rang Care Fertility regarding an admin query this afternoon- I spoke with a very pleasant young man named Jack within the Cheshire/ Liverpool branch and he was so lovely, helpful and friendly. It se... See more
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Everyone at Care is so lovely, they make you feel at ease at every appointment. The building itself is so calming, lovely staff and a great place. Me and my wife had one round of IUI and fell pregnant... See more
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During my embryo transfer experience the whole team helped me feel at ease. Each step of the process was clearly explained, with plenty of opportunities to ask questions. Such an attentive team of p... See more
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The Team @ Care Fertility are amazing. We've always been shown the utmost care & respect. Individually each staff member is very knowledgeable in their field and as a Team, you couldn't ask for better... See more
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The care, and treatment we received was outstanding, all the Doctors, nurses and reception staff were friendly, kind and understanding. We had a few issues with app, things not being sorted but... See more
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Care is the perfect name for this clinic (Cardiff). Every single person - from the receptionists, to the nurses, to the consultants, to the embryologists - have been so kind and genuinely caring al... See more
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Our second visit to care in Woking and I just cannot speak highly enough of all the staff. They are truly wonderful at their jobs and made the experience all the bigger. From the initial consultations... See more
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Our care experience has been an incredible journey. It's had its heartbreaking moments... but has also given us our little miracle... our daughter. The whole care Birmingham team have been incredibl... See more
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Personal care from both physician and nurses. I have had my day to day care from the centre at Derby Royal, the nurses have been outstanding and its been brilliant to have continuous care from individ... See more
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Everyone at Care is so friendly, helpful and caring. The communication is fantastic, I’ve always felt well informed and supported as well as listened to. I’ve had IUI, egg collection and frozen transf... See more
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The staff were super friendly and made you feel comfortable and at ease. They explained everything in detail that was going to happen which made the whole experience.
Company replied
I cannot thank Care Fertility Sheffield enough for the incredible gift they have given me. From the very beginning of my journey, the team was professional, compassionate, and attentive, always... See more
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It took my husband and I a painful 3 years to get a referral to Care Fertility in Tamworth - but safe to say once we were in their hands, the process was smooth sailing and positive. The staff, a fe... See more
Company replied
At Tamworth Clinic, staff have been amazing, the service has been first class. Someone has always been on hand to answer our questions quickly and clearly.
Company replied
All staff members are wonderful! They take care of you at a very emotional time
Company replied
Invited
Beacon care helped us have a family, 9 years we were trying, recurrent miscarriage, we had looked at everything that could cause miscarriage. Nothing helped, same thing happened over and over. Unti... See more
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We turned to CARE Fertility for help last year. All the staff at the Sheffield clinic were fantastic all the way through our journey. The care received was truly amazing, particularly during the pande... See more
Company replied
Hi. I m so happy to have treatment in Nottingham they absolutely excellent n staff n all natures doctors very very supportive I had 8.5 years boy naturally but second time didn’t conceive n plan for i... See more
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Cannot recommend Chester Care Fertility Doctors & Staff enough. All the staff have been so caring and professional and made my ivf journey as smooth as possible! Massive thanks to the amazing DR Simon... See more
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Invited
We can’t thank CARE Tunbridge Wells enough for how brilliant the team have been. They are supportive, empathetic and accessible which is just what you need when going through such a sensitive time. Ev... See more
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I cannot recommend Care Fertility London highly enough. The whole team without exception have been utterly brilliant. They have been so professional, honest and caring, from doctors, wonderful nur... See more
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We've received fantastic care during our fertility treatment at Care Northampton. Staff were absolutely lovely and explained everything thoroughly. All appointments were on time. And most importantly... See more
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Invited
An incredible team of highly professional doctors, consultants, nurses & admin staff. My journey so far has been made much easier thanks to everyone at the Care Clinic Tunbridge Wells. I would highly... See more
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Care Fertility Chester have been outstanding throughout all of our treatment - every member of staff is caring, friendly, efficient and there to help with any question, big or small! They have gone... See more
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Verified
Excellent care from start to finish. The nursing team were always extremely helpful when calling with questions & the embryologists were the nicest people, explaining everything in detail. Every membe... See more
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Verified
Care fertility have given us an excellent service so far! The staff go out of there way all the time to make the process smoother or to help you out! They never seem to get tired of me asking the same... See more
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Wonderful clinic, the very best place. We felt in safe hands with Care Northampton & felt we were literally putting our future in their hands. We felt comfortable & well supported. We have a beautiful... See more
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We had excellent care from Care Manchester throughout our pre-treatment, treatment and aftercare. From the reception and Admin team to the nurses, sonographers and doctor everyone was friendly and too... See more
Company replied
I can't recommend CARE Manchester enough. If it wasn't for them we wouldn't be a mummy and daddy. From our very first appointment to our very last we felt supported and comfortable. We were never... See more
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Company details
- Fertility Clinic
- Diagnostic Center
- Fertility Physician
- Women's Health Clinic
- Reproductive Health Clinic
- Sperm Bank
About Care Fertility
Written by the company
Care Fertility is one of the UK’s most trusted fertility specialists with over 25 years of experience helping families grow. As a leading network of clinics across the UK, we offer world-class treatments and cutting-edge science, delivered by passionate experts who provide personalised care and tailored treatment plans for the best possible chance of success—all with no waiting lists, so you can start your journey when you’re ready.
We believe everyone deserves the chance to build a family, and our mission is to achieve this through compassion, collaboration, and expertise. From the moment you walk in, we are here to support you, ensuring you feel seen, heard, and supported at every step of your fertility journey.
At Care Fertility, we are committed to making your dreams come true. With advanced treatments, dedicated support, and a focus on exceptional care, we aim to deliver not just successful outcomes but a positive, empowering experience throughout your path to parenthood.
Introducing our new look!
Written by the company
- We’ve got a bold new look, and we’re excited to share it with you.
- At Care Fertility, we’ve been making family possible for people just like you for 25 years, through our compassion, collaboration, and expertise. Curious for a peek? Head over to our website to take a look for yourself.
Contact info
NG8 6PZ, Nottingham, United Kingdom
- www.carefertility.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Staff were lovely
Staff were lovely
Calming during a nerve wracking time
October 25, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Care fertility Bath
Care fertility Bath. Have been absolouty amazing. I havd donated my eggs multiple time and would.not of trusted anyone else. They are all so amazing. Frok start to end they make sure they give you all in injormation plus some. Make you feel so relax and comfortable and go upbove and beyond!!! Fantasic team without a doubt!!!
October 24, 2025
Unprompted review
Reply from Care Fertility
Dear Louise,
Thank you so much for sharing such a wonderful review and for your incredible generosity as an egg donor. We’re so pleased to hear that you’ve had such positive experiences with our Bath team and that you felt well-informed, comfortable, and supported throughout each stage of the process. Your kind words about the team’s professionalism, warmth, and care mean a great deal — we’ll be sure to share your appreciation with everyone involved.
We’re here for you every step of the way, and it’s truly inspiring to know you trusted us to guide you through your donation journeys. Thank you again for your kindness and for helping to make a difference for others.
Best wishes,
Desi from Care Fertility Team
Wonderful people work here
I just wanted to say the biggest thank you to the incredible team of nurses, healthcare assistants and to our consultant and embryologist who all looked after me and my partner during our egg collection day at Care Fertility London. From the moment we arrived, we were treated with such kindness, care, and genuine warmth. Every single member of staff we came across made us feel like more than just patients, we were treated like friends and family, and at the same time they were professional and confident in their jobs.
They were so attentive, constantly checking in to make sure I was comfortable, calm, and feeling okay, both physically and emotionally. What really stood out was how personable and down-to-earth they were. They took the time to chat with us, make us laugh, and ease any nerves we had with their friendly and reassuring presence.
Their compassion, professionalism, and ability to create such a supportive environment made a big difference in my experience. I’m truly grateful for the care I received – it meant more than I can put into words.
Thank you to all the team, from the bottom of our hearts, Clarissa and Rob x
October 20, 2025
Unprompted review
Reply from Care Fertility
Dear Clarissa and Rob,
Thank you so much for sharing such a heartfelt review. We are truly touched by your kind words and delighted to hear how supported and cared for you both felt throughout your egg collection day at Care Fertility London. It means so much to know that our nurses, healthcare assistants, consultant, and embryologist made your experience so positive and personal. Your appreciation for their warmth, professionalism, and compassion will mean the world to them.
We’re here for you every step of the way, and it’s wonderful to know our team could help you feel comfortable and cared for during such an important time. Thank you again for taking the time to share your experience. Your words will be proudly shared with the London team.
Best wishes,
Desi from Care Fertility Team
Great in clinic. Not lots of remote support
No support for how to administer medications. Just watch a video. Have a question? Read a leaflet. Felt very faceless and detached. When in the clinic they were amazing for the actual procedures but the remote support felt very limited
March 17, 2025
Unprompted review
Reply from Care Fertility
Dear Lola,
Thank you for taking the time to share your experience. We’re very sorry to hear that the remote support and guidance around medication didn’t meet your expectations, though we’re glad your in-clinic care was positive. Your feedback is incredibly important to us as we continually strive to improve our patient experience.
We’re here for you every step of the way, and our Clinic Director will be in touch to discuss your concerns further so we can ensure this is addressed. We truly appreciate you sharing your thoughts and hope that your future experiences with us feel more personal and supportive.
Best wishes,
Maya from Care Fertility Team
Feedback
Lovely staff, the salve app was incredibly helpful and clear, and lots of support and compassion throughout the treatment. Thank you.
October 15, 2025
Unprompted review
Reply from Care Fertility
Thank you so much for your kind words. We're truly grateful to hear that you felt supported and cared for throughout your treatment. It’s wonderful to know that our team made a positive impact and that the Salve app was a helpful part of your journey.
We’re here for you every step of the way, and it means the world to know we could be a source of comfort and support during such an important time. Wishing you all the very best moving forward.
Best wishes,
Maya from Care Fertility Team
I honestly cannot thank the entire team…
I honestly cannot thank the entire team at CARE Fertility Northampton enough. From the very first consultation to my embryo transfer, every single person I met was kind, professional, and incredibly supportive.
The nurses, doctors, and reception staff all went above and beyond to make sure I was comfortable and fully informed at every stage. They were patient, reassuring, and genuinely cared about how I was feeling — not just physically, but emotionally too.
What stood out most was how everyone worked together seamlessly. The communication was excellent, the atmosphere was calm and welcoming, and I always felt like I was in the best hands possible. On transfer day, the team made the experience feel so special — they treated it with such care and respect, and I truly felt supported in every way.
Thank you to everyone at CARE Northampton for making such a personal journey feel safe, positive, and filled with hope. I’m so grateful for everything you’ve done. 💕
October 14, 2025
Unprompted review
Reply from Care Fertility
Thank you so much, Natalie, for your heartfelt and thoughtful message. We're truly touched by your kind words about your experience at Care Fertility Northampton. It means so much to hear that you felt supported, respected, and cared for at every stage of your journey. Your mention of the seamless teamwork, calm atmosphere, and personalised care reflects exactly what we aim to provide, and we’re so glad that you felt in safe hands throughout. Your trust and appreciation mean the world to our entire team.
We’re here for you every step of the way, and it's an honour to have walked alongside you on such a meaningful journey. Thank you again for allowing us to be part of it — we're sending you our warmest thoughts and very best wishes.
Best wishes,
Alex from Care Fertility Team
2 rounds IVF at Care Manchester
We have had 2 rounds of IVF treatment at Care Manchester. Staff at all levels are so lovely and we really felt looked after. The care recieved does feel personalised and staff are rooting for the best outcome for you. We have had timely responses on the salve app when we needed to ask anything and all aspects of our treatment were explained in good detail. Our experience could not have been better.
September 1, 2025
Unprompted review
Reply from Care Fertility
Hi Rachel,
Thank you so much for sharing your experience with us. We're truly grateful that you chose Care Manchester for both of your IVF journeys, and it means a lot to hear how supported and well looked after you felt throughout. It's wonderful to know that the care felt personal, that our team’s kindness came through at every level, and that you received clear communication and timely support through the Salve app. Your kind words about our commitment to your experience and outcome are deeply appreciated.
We’re here for you every step of the way, and we’re so glad to have been part of your journey. Thank you again for your trust, and we’re wishing you all the very best moving forward.
Best wishes,
Jesse from Care Fertility Team
All staff members are wonderful
All staff members are wonderful!
They take care of you at a very emotional time
October 13, 2025
Unprompted review
Reply from Care Fertility
Hi Kelsey,
Thank you so much for your kind words. We're truly touched to hear that you felt so well cared for during such an emotional and personal time. Knowing that our team made a positive difference means a great deal to us, and we’re grateful you took the time to share your experience.
We’re here for you every step of the way, and we’ll continue to offer the support, compassion, and care you deserve throughout your journey.
Best wishes,
Robin from Care Fertility Team
A truly amazing place for fertility support
A truly amazing place for fertility treatment. The staff go above and beyond and show that they truly care. The Salve communication system is brilliant, to informally message or have questions answered, making communication easily accessible. The doctors, nurses and embryologists are so knowledgeable. They're also highly personable, and are able to make you grin from ear to ear even in the most nerve-racking moments! Would highly recommend Care to anybody who is looking for fertility support.
October 9, 2025
Unprompted review
Reply from Care Fertility
Thank you so much for your wonderful review. We're truly touched by your kind words and so pleased to hear that you felt supported, informed, and cared for throughout your experience with us. It's lovely to know that our team, from the doctors and nurses to the embryologists, were able to ease some of the more difficult moments with warmth and positivity. We're also glad the Salve app helped make communication smoother and more personal for you.
We’re here for you every step of the way, and it means the world to know you’d recommend us to others on their fertility journey. Thank you for putting your trust in Care Fertility. We’re wishing you all the very best moving forward.
Best wishes,
Ash from Care Fertility Team
the nursing staff is very friendly and polite
my experiance was great..
October 8, 2025
Unprompted review
Reply from Care Fertility
Hi Ansa,
Thank you so much for your kind words. We're so pleased to hear that you had a great experience and that our nursing staff made you feel welcome and supported. It means a lot to us to know that their friendliness and professionalism made a positive impact during your time with us.
We’re here for you every step of the way, and we’re truly grateful you chose Care Fertility to be part of your journey. Wishing you continued strength and hope as you move forward.
Best wishes,
Robin from Care Fertility Team
Honestly 5 stars doesn’t seem enough
Honestly 5 stars doesn’t seem enough. The most wonderful, amazing, welcoming, kind and caring group of individuals I’ve ever been cared for by. From the start of our treatment to us being passed over to the NHS we were made to feel at ease and fully welcomed. Every process was fully explained and the salve app was just a lifesaver for me personally. I knew I could message anytime of the day and felt reassured someone would get back to me as soon as they possibly could which they always did! The staff are just so knowledgable and compassionate and you can tell they just want the best outcome for you. We’re so grateful for our journey with them and we know if we ever need assistance we would 100% go via them again. Thank you for all you’ve done and all you continue you to do, you are all amazing!
October 3, 2025
Unprompted review
Reply from Care Fertility
Hi Sophie,
Thank you so much for your incredibly kind words and heartfelt review. It means the world to us to hear that you felt so welcomed, supported, and cared for throughout your journey with us. Knowing that our team helped put you at ease and that tools like the Salve app made a difference to your experience is exactly what we strive for. Your gratitude and recognition of our team’s compassion and dedication truly touches us — we feel privileged to have been a part of your care.
We’re here for you every step of the way, and it’s lovely to know that if you ever need us again, you’d return with confidence. Wishing you continued strength, happiness, and all the very best for the future.
Best wishes,
Maya from Care Fertility Team
Friendly, patient and understanding.
Every part of our experience has been great; from the knowledgable doctors to the kind and friendly receptionists. There has never been a moment we couldn’t ask a question and the staff have been so patient with us too. It has been easy to book and attend appointments, as well as find our relevant guidance for appointments through the Salve app. The staff have been very personable and with us each step of the journey.
October 3, 2025
Unprompted review
Reply from Care Fertility
Hi Charlotte,
Thank you so much for sharing your kind words. We’re truly touched to hear that every part of your experience has felt supported, from our doctors to our reception team. It means a great deal to know you’ve felt comfortable asking questions and that our team’s patience and understanding helped make your journey a little easier. We’re especially glad that the Salve app made accessing guidance and attending appointments more convenient for you.
We’re here for you every step of the way, and your feedback reminds us why compassionate, personalised care matters so much. Thank you again for placing your trust in us, it’s an honour to be part of your journey.
Best wishes,
Maya from Care Fertility Team
Highly recommend this clinic
I cannot recommend this fertility clinic highly enough. From the very beginning, the staff have been nothing but supportive, caring, and attentive. They truly listen and show such empathy towards how difficult and emotional this journey can be, which makes all the difference during such a sensitive time.
A very special mention must go to fertility nurse Rebecca Goulding. Rebecca is always so positive, compassionate, and goes the extra mile to make sure you feel reassured and cared for every step of the way. Her kindness and encouragement have meant more than words can express.
Thank you to the whole team for making such a challenging process feel that bit easier through your warmth and dedication.
September 30, 2025
Unprompted review
Reply from Care Fertility
Thank you so much for taking the time to share your experience and for your kind recommendation. We’re truly touched to hear how supported and cared for you felt from the very beginning of your journey with us. Navigating fertility treatment can be incredibly emotional, and it means so much to know that our team’s empathy and attentiveness made a difference during such a sensitive time.
We’re here for you every step of the way, and your special mention of Rebecca Goulding will mean the world to her and the team. It’s wonderful to know her positivity and compassion brought you comfort and encouragement. Wishing you all the very best as you move forward from here.
Best wishes,
Maya from Care Fertility
Very friendly staff
Very friendly staff, supportive and helpful through every step.
September 30, 2025
Unprompted review
Reply from Care Fertility
Thank you for your kind words. We're so pleased to hear that you found our team friendly, supportive, and helpful throughout your journey. It means a lot to us to know you felt well looked after every step of the way, and we’re grateful you took the time to share your experience.
We’re here for you every step of the way, and it’s our privilege to support you. Please don’t hesitate to reach out if you ever need anything in the future.
Best wishes,
Desi from Care Fertility
During my embryo transfer experience…
During my embryo transfer experience the whole team helped me feel at ease. Each step of the process was clearly explained, with plenty of opportunities to ask questions. Such an attentive team of professionals.
September 24, 2025
Unprompted review
Reply from Care Fertility
Hi Rochelle,
Thank you so much for sharing your experience. We're truly grateful for your kind words and are so pleased to hear that our team helped you feel at ease during your embryo transfer. Clear communication and compassionate care are central to everything we do, so it means a lot to know that you felt supported and informed throughout the process.
We’re here for you every step of the way, and it’s a privilege to be part of your journey. If you ever have any further questions or need support, please don’t hesitate to reach out.
Best wishes,
Maya from Care Fertility Team
Very supportive
Very supportive. Took extra time to ensure we understood everything
September 15, 2025
Unprompted review
Reply from Care Fertility
Hi Suzie,
Thank you so much for your kind words. We're truly glad to hear that you felt supported and well-informed throughout your time with us. Taking the extra time to explain everything clearly is incredibly important to us, and it's lovely to know that this made a difference in your experience.
We’re here for you every step of the way, and it means a great deal to know you felt cared for. Wishing you continued strength and support on your journey.
Best wishes,
Maya from Care Fertility Team
At Tamworth Clinic
At Tamworth Clinic, staff have been amazing, the service has been first class. Someone has always been on hand to answer our questions quickly and clearly.
September 10, 2025
Unprompted review
Reply from Care Fertility
Hi Matthew,
Thank you so much for taking the time to share your experience at our Tamworth clinic. We’re truly grateful for your kind words about our team and the level of care you received. It means a great deal to know that you felt supported and well-informed throughout your journey, and we’re so pleased that our staff were able to be there for you whenever you had questions.
We’re here for you every step of the way, and it’s an honour to be part of your path to parenthood. If there’s anything more we can do for you, please don’t hesitate to reach out.
Best wishes,
Maya from the Care Fertility Team
Friendly, accommodating & informative
The staff were super friendly and made you feel comfortable and at ease. They explained everything in detail that was going to happen which made the whole experience.
August 28, 2025
Unprompted review
Reply from Care Fertility
Hi Sarah,
Thank you so much for your kind words. We’re so pleased to hear that you felt comfortable and well-informed throughout your experience with us. It’s incredibly important to us that every patient feels at ease and supported, so knowing our team were friendly, accommodating, and clear in their communication really means a lot.
We’re here for you every step of the way, and we're grateful you took the time to share your experience. Please don’t hesitate to reach out if there’s anything more we can do to support you on your journey.
Best wishes,
Robin from the Care Fertility Team
The whole team are so kind and…
The whole team are so kind and compassionate which put us at ease during such a difficult time.
September 1, 2025
Unprompted review
Reply from Care Fertility
Hi Fiona,
Thank you for your lovely words. We're so glad our team’s kindness and compassion helped ease a difficult time for you. It’s something we truly care about, and your feedback means a lot.
We’re here for you every step of the way. Please don’t hesitate to reach out if you need anything.
Best wishes,
Alex from Care Fertility Team
Kind and caring staff
August 29, 2025
Unprompted review
Reply from Care Fertility
Hi Holly,
Thank you for your kind words. We're so glad our team made you feel cared for and supported.
Best wishes,
Sammy, Care Fertility Team
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