Burker Watches Reviews 40

TrustScore 4 out of 5

3.8

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Company details

  1. Watch Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Watch Manufacturer

Written by the company

The official store of BURKER: minimalistic and affordable watches and accessoires. Shop now!


Contact info

3.8

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

I placed an order on October 12

I placed an order on October 12, 2025, and the payment was taken from my card, but I never received any confirmation or tracking number.
I contacted Burker support several times, sent a bank statement as proof of payment, but I received no real help or reply.

It’s very disappointing — I expected more professional service.
If I don’t receive my order or a refund soon, I’ll have to request a chargeback through my bank.

October 12, 2025
Unprompted review
Burker Watches logo

Reply from Burker Watches

Hello,

Thank you for your feedback. We have received and processed your order. Your shipment was sent by UPS. Because you were not at home, UPS delivered your shipment to a UPS parcel shop. You must collect it there. You contacted us two hours ago today. You should therefore receive a response to your email today. You indicated that you were not receiving a response, but we only received your email today.

You did not receive an email confirming your order because you provided an incorrect email address. If you provide an incorrect email address, we are unable to provide any information. You will receive the shipment details by email so you can track your shipment.

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. I had a few confusions regarding the delivery. When I contacted their customer service, they reached out quickly (Thanks, Irena!). I loved the watch. Super nice, and it looks elegant. Thank you

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied with my experience!

I’m very satisfied with my experience!
Customer service was incredibly helpful, kind, and quick to respond. Even though I made a mistake with my order, they handled everything professionally and generously — I truly appreciate the support. Thank you again for going above and beyond!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Good Support

I purched a beautiful Watch, the Isabel in gold. Unfortunately I received it in gold/silver. After contacting the Support it was so easy, I can keep the gold/silver and a new one in only gold will be send to me.

Such a Good experience with the Support!

July 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Good value for money and quality

A good watch for the price, especially if you consider that they have big discounts on all products. And fast enough delivery. I am happy that I bought the watch from them.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Watches itself are nothing special

Watches itself are nothing special
Simple thing you can find on market with less price and more options
However client communication is beliw zero!
No response whatsoever + shady influencers hiding in Portugal ) are strange tactic to push this junk.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

I bought 3 watches for mu mom with…

I bought 3 watches for mu mom with mothersday. They claimed to give wveryone a mother daughter set bracelets. I did not receive them. When i emailed them more times, their reactions were the same. Sayinh that it was sent. I however wanted to give mu mother her gift. My mother chose one of the watches and was really upset that she didnt get the bracelets. If it wasnt for my mom i wouldnt even mind the bracelets, however them reacting the same everytime when i mailed them was upsetting for me. I will never buy again from Burker because this was just so overwhelmingly irritating.

May 19, 2025
Unprompted review
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