A lot of people on these reviews are half-baked and are in need of some chocolate-therapy. A company that goes the extra mile for refugees, the environment, fair trade and marginalized groups is someh... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
As I have IBS-D, I have to greatly limit ice cream and so I tried the pricey Ben & Jerry’s plant-based version. Unfortunately, it contains Guar Gum & Locust Bean Gum which aggravated my IBS even more... See more
Completely ultra processed with goodness knows what in it. Will not do you any good, tastes awful with no end of sugar. You are better off actually eating natural icecream. But unfortunately people ar... See more
Good ice cream. Bad activism! Close the doors Ben and Jerry’s! Your non inclusive, anti American stance on Independence Day reeks of unthankfulness for the sacrifice those that fought gave you! Shame... See more
Company details
Information provided by various external sources
Official site for Ben & Jerry's super premium ice cream, light ice cream, sorbet, frozen yogurt and novelties. Find flavor listings and nutrition facts for products, get franchise info, or use the shops locator to find Ben & Jerry's Scoop Shops.
Contact info
Quality control
I bought my favorite Cherry Garcia ice cream and was very disappointed.....there was hardly any chocolate or cherries in it!! You need to have better quality control... We pay a lot for this ice cream and we'd like to get what we're expecting!
Awful customer service
Karamel Sutra ice cream with no caramel so I told them. The online form asked for numbers from the tub. Back came a lengthy email telling me what a wonderful company they are and a hard sell for their other products plus a request for a load more numbers. Next email they wanted my bank details for the miserable refund of £5.99. In these days of rampant fraud, even with assurances I would not agree. And no goodwill offer of compensation for my time and effort. I asked for a voucher or forget the whole thing.
UPDATE here is their refund procedure ….
“The refund is completed via a link which we send out to you. This link takes you to a secure site where you enter your bank account information so the refund can be processed. We do not see or retain your bank account information. It is used solely to process the refund.”
They do not issue vouchers. Instead they expect customers to upload bank information on some spurious site all for a paltry refund.
My favourite ice cream is the…
My favourite ice cream is the anti-occupation ice cream! Thank you Ben&Jerry’s for being on the right side of history!
Lots of political hate on here for ice cream!
A lot of people on these reviews are half-baked and are in need of some chocolate-therapy. A company that goes the extra mile for refugees, the environment, fair trade and marginalized groups is somehow receiving hate reviews for their ice cream. Give it a rest people. Ben and Jerry’s is awesome and I for one am tired of all the hate mongering for good deeds.
Most delicious taste
Most delicious taste! I keep trying different brands, especially new crafts brands, but I always go back to good old Ben & Jerry’s. They have clean ingredients as well. It’s my 4 PM go to snack at least three times a week and I am still skinny haha! My only Guilty pleasure!
This was utterly disgusting
This was utterly disgusting, I was left unsatisfied from start to finish. I wanted a warm snack, not this frozen baloney. Next time, stick to the warm savoury good stuff.
Chocolate fudge brownie is my favorite…
Chocolate fudge brownie is my favorite icecream from ben and jerry its delicious, mmmm😀😋
Recently purchased coffee Toffee Bar…
Recently purchased coffee Toffee Bar Crunch. Will not buy again had large chunks of toffee and not a hint of coffee. Will stick with Cherry Garcia and Pistachio my two favorites. And the cost of a pint is crazy only buy when on sale
When I picked up a birthday cake I had…
When I picked up a birthday cake I had pre-ordered, it was the wrong shape, it was supposed to be a heart shape, it was so small, the height was just under 4cm, I weighed the cake, it was l.3 kg, I could of brought 7 tubs of icecream to be equivalent for the price I paid, and the writing on top was atrocious. Never again, I felt ripped off. The store manager apologized, but it didn't help that I then spent 3 hours trying to buy another cake somewhere else on a Sunday!
Ice cream was pretty good but service…
Ice cream was pretty good but service was terrible. I don’t think it looked very clean as well.
Strawberry Cheesecake…
I purchased the Strawberry Cheesecake ice cream from Publix and while it has a great flavor there weren't any strawberries or even have a hint strawberry flavor. It was like eating vanilla ice cream with graham cracker crust. I am very disappointed and won't buy it again.
Ben and Jerrys is pushing woke…
Ben and Jerrys is pushing woke propoganda to destroy america and tear apart our families. Causing women to become masculine and men to become feminine. Driving hate between different races, and superiority complexes between people that are different. Screw this company, oh, and i never liked the icecream. it sucks
The place smelt like vomit and then pee…
The place smelt like vomit and then pee
The flavours are limited and all taste bad
Over-priced Candy in a cup
This isn't ice cream, it's overpriced candy in cup. Almost every flavor is so sickeningly sweet that it is literally not edible. Do yourself a favor and find something else--anything else--you'll experience better tasting ice cream and not have to deal with their woke politics. I recommend Gifford's of Maine.
They all taste like s.h.i.t
They all taste like s.h.i.t, why are people hyped about it? Do you even know what an ice cream is supposed to taste like?
Had a Terrible caramel brownie with…
Had a Terrible caramel brownie with pieces of plastic in the container. Flavor was salty as sea water ... never buy that C again.
Since the new company changed the…
Since the new company changed the original formula the icream has been awfull its no longer a premium ice more like like a breyers or Friendly's it almost taste crystallized I've been a fan of this ice cream since early 90.s nit no Moore Tilinook is the Newbern and Jerry's creamy bold flavor just great and has n daz is number 2 too bad big co only think about the dollar and think they can fool the public and run on a good name but they'll see all my friends have noticed it so I know it's legimate their sales will begin to drop
So much better options out there
So much better options out there. Not rich and creamy like ice cream should be.
I'm a fan of a few flavors
I'm a fan of a few flavors. Chunky Monkey especially. Sad to say I'm done with corporations getting involved in this whole woke thing and won't support them any longer.
Dont like it
Dont like it. All options are with pieces of Dough. Why why do you assume its nice to chew those chunks? Feels like a clay in between. Baaah. Please start producing something else. Its boring. No chunks pleaseeee.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.