Ben & Jerry's Reviews 2,252

Stomach cramps and being sick from
the desert, I had the hot cookie dough desert where it should have been on the menu as cold cookie dough desert as it was served and the bowl it came in was as cold as the plate for the starter, it wasn’t warm at all the cookie dough and eating it you could taste the coldness, it felt like the kitchen staff just de-frosted it that day and left it out or just kept it in the fridge as got home and I had very severe stomach cramps for several hours until 4am and was being sick aswell with the cookie dough and feel like where the hot cookie dough was not warmed up and served cold, was the reason for the stomach cramps and being sick from the desert, not had a ben and jerrys before this visit for 13 years and now the restaurant low trustpilot rating makes sense now, this company has fallen a long way in 13 years, if I could have given 0.5 stars I would have, will never be back and serve your hot cookie dough hot please and not straight out the fridge/freezer or defrost.

I tried Ben & Jerry's Cherry Garcia and Chunky Monkey for the first time. It's just so-so. It's not worth the expensive price. When I eat ice cream, it should be satisfying and a delight. Unfortunately, it was not. Sadly disappointed. Will never buy again.

Stagflation at B & J. Bend OR.
Purchased 1 scoop, 1 scoop, 1 pint and 2 scoops waffle cone. The cone scoops were so small I had to look from the top to even see the ice cream. From side view the cone was higher than the ice cream. You couldn’t see the scoops. I even commented to the staff asking for my second scoop. Stupid me for thinking it was a single scoop. They wanted to sell me a third scoop but I wouldn’t pay for it so I didn’t get it. $36+ with only a 10% tip. Had a cone and 2 scoops from another place a few days earlier and scoops were over the top. I realize it’s just a cone but my principles supersede. Never will visit another Ben & Jerry’s again.

Hi everyone my name is Jean and I’m a addict..
Dear B$J , I've been a loyal mid level addict for about 8 years , didn’t get involved until I was 32 . Thought I’d never drop to a certain level you know or drop the ball unnoticed. A friend took me too you know one of those parlour places where a hot backpacker always works and free samples are given out to innocent youths free.
You have a controlled market or insanely ludicrously priced.
And now you have the tenacity raise the price lessen the density and decrease weight snd volume and keep us coming.. it was the joy from the pure that stop the devil himself eat y’all up

When I get the chocolate fudge brownie Ben and Jerry’s ice cream the brownie part is white and crumbly not tasting like anything this is happened to me like 5 times step up!

No too rich and sickly , too much choc, to much over done chunks ruin , it's too rich, overly sickly .

I binned mine

Wow what happened to Ben & Jerry's. I haven't had B&J in quite a few years and thought it was time to treat myself. How disappointing. Once a premium & creative ice cream. Now no better than store brand. Bought my old time favoring Cherry Garcia. The cherries are missing few flakes of fudge. Mostly just low grade vanilla ice cream. They need to change the Image on the package to reflect what is actually inside.

Sad I lived in Vermont when B&J's was a new company and know how good it once was. I will never buy again.

I'm so glad it's not just me who is disappointed with B and J's. They've become mean spirited and petty. I can only manage one scoop of icecream and don't like the children's cone so I would regularly have one scoop in a waffle cone for the children's price. But now they have a 'policy' of any waffle cone to be charged at over $8 even for just one scoop! In your dreams B and J! Money grubbing corporate miser who has now lost a customer. So much for peace and love you hypocrites.

What can I say. I have missed the chunky monkey when it wasn't available in supermarkets so when i spotted a bonoffee i was quite excited and thought I'd give it a try. How disappointed I was. I won't buy it again. Full of chocolate and sauce bit hardly and banana flavour.

Ben and Jerry's has seriously gone downhill in the last few years. From phish food with no marshmallow to karamel sutra core with no core, nearly everytime I guy a tub, it is defective. Hideously overpriced for barely mediocre ice cream. I will never buy it again.

I won’t ever buy Ben & Jerry”s ice Cream again! Why can’t you just make and sale ice cream? Nope! You’ve got to be political !! GO WOKE GO BROKE! You will be another Budlight co as soon as the word spreads

Ben, Jerry, it's been an adventure. For decades I've enjoyed Cherry Garcia and Chunky Money as some of my favourite ice creams ever. I have found these increasingly difficult to buy from my local supermarkets so I've been forced to try other flavours in your range. I've tried many. Half Baked, Peanut Butter Cup, Berry Spectacular, Spectacu-love, Baked Alaska, Phish Food, Karamel Chew Chew, Cookie Dough and Chocolate Fudge Brownie were at the most tolerable. I would not buy them again. But out of respect for B&J's innovative history I was still open to trying other flavours. And then I was introduced to Oh My Bannoffee Pie Sundae. It broke me. It was sickeningly sweet. The banana had a synthetic taste that lingered unpleasantly. The chunks of chocolate were hard and insipid. The toffee was out of this world sweet. I'm talking diabetes-in-a-pot sweet! I was unable to finish the pot. I couldn't eat more than a three or four teaspoonfuls. That's it for me. I have spent thousands on B&Js over the years. But no more. Spend less time on virtue-signalling on the marketing and names of your ice creams and more time on high quality ingredients. I will not be returning as a customer.

Your peanut butter cup ice cream is dangerous. The peanut butter cups are so hard one of them cracked my tooth and there was a foreign object in there. I will never eat Ben & Jerry’s again. You guys should know better and how to make ice cream that doesn’t hurt peoples teeth.

I bought Phish Food which has been my favorite. This was disgusting. I have never had or even imagined bad ice cream but this was bad ice cream. The chocolate tasted like crap and there was a scant amount of marshmallow and carmel. I will never buy Ben and Jerry’s ever again.

Absolutely disgusting-who would buy this watery, sugary goo-but millions do!. Just look at the list of Ingredients and decide for yourself . Another eg of something that used to be decent being taken over by a multinational cadburys is another eg

If you want to try a real ice cream try Mackies of Scotland-ingredients cream, milk, sugar, vanilla.

I love the ice cream. But I really think, it could use more chocolate called extra 15%🤤. Thank you.

Pulled 3 long hairs out of my ice cream within the first 15 mins of eating it!! Wish I was joking. Who knows how many more I will find!!

Pulled 3 long hairs inside my ice cream. Absolutely disgusting wish I was joking!